Samsung 931C User Manual (ENGLISH) - Page 32

Troubleshooting

Page 32 highlights

This happens when from your desktop, Start Setup Control Panel System Hardware Device Manager Monitor is selected, the current "Plug-and-play monitor" is removed and new hardware is searched for but the system couldn't find any "Plug-andplay monitor". Please visit our homepage to see the Troubleshooting section. An error occurs when replacing the monitor with a new one when the system power is off but the system has not been restarted. Please restart the system each time the monitor is replaced before using MagicTune™. An error occurs when the video card driver is not installed properly. This happens when the current video card list is not displayed normally. You can check this via Start Setup System Hardware Device Manager Display Adapter. Visit the video card maker's homepage and download and install the latest driver. For more information about the video card, contact the card manufacturer. To ensure normal operation, please restart your system. An error occurs when the system is not restarted after installing MagicTune™. (This is for Win98SE and WinMe only.) Restart the system before use. For the best performance of MagicTune™, adjust to the optimal resolution. Refer to the User Guide for the optimal resolution. If you do not adjust to the optimal resolution and perform Color Calibration, the monitor cannot be adjusted to the optimal condition. Refer to the manual for the optimal resolution. This video card does not support MagicTune™. Please install a new video card driver. An error occurs when the video card driver is not installed properly. This happens when the current video card list is not displayed normally. You can check this from Start Setup System Hardware Device Manager Display Adapter. Visit the video card manufacturer's homepage and download and install the latest driver. For more information about the video card, contact the card manufacturer. As the Highlight program uses the communication lines, please exit the Highlight program before you can access MagicTune™. Some of Samsung CDT monitors support the Highlight feature. When using both the Highlight feature and MagicTune™ simultaneously, conflicts occur, which cause errors. Make sure to turn OFF Highlight before using MagicTune™. Troubleshooting z MagicTune™ may not work in case monitor is replaced or driver of graphic card is updated while MagicTune™ is operating. If so, please restart the system. Symptom Check List Solutions Check when MagicTune™ does not function properly. MagicTune™ feature is * To check whether your PC is available for found only on PC (VGA) MagicTune™ feature, follow the with Window OS that steps below (When Windows™ is XP);

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This happens when from your desktop, Start
Setup
Control Panel
System
Hardware
Device Manager
Monitor is selected, the current "Plug-and-play monitor"
is removed and new hardware is searched for but the system couldn't find any "Plug-and-
play monitor".
Please visit our homepage to see the Troubleshooting section.
An error occurs when replacing the monitor with a new one when the system power is off
but the system has not been restarted.
Please restart the system each time the monitor is replaced before using MagicTune™.
An error occurs when the video card driver is not installed properly.
This happens when the current video card list is not displayed normally. You can check
this via Start
Setup
System
Hardware
Device Manager
Display Adapter.
Visit the video card maker's homepage and download and install the latest driver.
For more information about the video card, contact the card manufacturer.
To ensure normal operation, please restart your system.
An error occurs when the system is not restarted after installing MagicTune™.
(This is for Win98SE and WinMe only.)
Restart the system before use.
For the best performance of MagicTune™, adjust to the optimal resolution.
Refer to the User Guide for the optimal resolution.
If you do not adjust to the optimal resolution and perform Color Calibration, the monitor
cannot be adjusted to the optimal condition.
Refer to the manual for the optimal resolution.
This video card does not support MagicTune™.
Please install a new video card driver.
An error occurs when the video card driver is not installed properly.
This happens when the current video card list is not displayed normally. You can check
this from Start
Setup
System
Hardware
Device Manager
Display Adapter.
Visit the video card manufacturer's homepage and download and install the latest
driver.
For more information about the video card, contact the card manufacturer.
As the Highlight program uses the communication lines,
please exit the Highlight program before you can access MagicTune™.
Some of Samsung CDT monitors support the Highlight feature.
When using both the Highlight feature and MagicTune™ simultaneously, conflicts occur,
which cause errors.
Make sure to turn OFF Highlight before using MagicTune™.
Troubleshooting
MagicTune™ may not work in case monitor is replaced or driver of graphic card is updated while
MagicTune™ is operating. If so, please restart the system.
Symptom
Check List
Solutions
Check when
MagicTune™ does not
function properly.
MagicTune™ feature is
found only on PC (VGA)
with Window OS that
* To check whether your PC is available for
MagicTune™ feature, follow the
steps below (When Windows™ is XP);