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Samsung CLX-3300 User Guide - Page 287

Loose toner, Character voids, Horizontal stripes, Condition, Suggested solutions

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Printing quality problems Condition Loose toner Suggested solutions • Clean the inside of the machine (see "Cleaning the machine" on page 91). • Check the paper type and quality. • Remove the imaging unit and then, install a new one (see "Replacing the toner cartridge" on page 83). If the problem persists, the machine may require repair. Contact a service representative. Character voids A Horizontal stripes Character voids are white areas within parts of characters that should be solid black: • You may be printing on the wrong surface of the paper. Remove the paper and turn it around. • The paper may not meet paper specifications. If horizontally aligned black streaks or smears appear: • The imaging unit may be installed improperly. Remove the imaging unit and reinsert it. • The imaging unit may be defective. Remove the imaging unit and install a new one (see "Replacing the imaging unit" on page 87). If the problem persists, the machine may require repairing. Contact a service representative. 6. Troubleshooting 287

Section	Page
Basic	1
1. Introduction	4
Key benefits	5
Features by model	7
Useful to know	12
About this user’s guide	13
Safety information	14
Machine overview	20
Control panel overview	24
Turning on the machine	30
Installing the driver locally	31
Reinstalling the driver	32
2. Menu Overview and Basic Setup	33
Menu overview	34
Machine’s basic settings	40
Media and tray	42
Basic printing	55
Basic copying	61
Basic scanning	66
Basic faxing	67
Using USB memory device	71
3. Maintenance	76
Ordering supplies and accessories	77
Available supplies	78
Available maintenance parts	79
Storing the toner cartridge	80
Redistributing toner	81
Replacing the toner cartridge	83
Replacing the waste toner container	85
Replacing the imaging unit	87
Monitoring the supplies life	89
Setting the toner low alert	90
Cleaning the machine	91
Tips for moving & storing your machine	95
4. Troubleshooting	96
Tips for avoiding paper jams	97
Clearing original document jams	98
Clearing paper jams	103
Understanding the status LED	107
Understanding display messages	109
5. Appendix	116
Specifications	117
Regulatory information	127
Copyright	140
Advanced	141
1. Software Installation	144
Installation for Mac	145
Reinstallation for Mac	146
Installation for Linux	147
Reinstallation for Linux	148
2. Using a Network- Connected Machine	149
Useful network programs	150
Wired network setup	151
Installing driver over the network	154
IPv6 configuration	159
Wireless network setup	162
Samsung Mobile Print	195
AirPrint	196
Google Cloud Print	198
3. Useful Setting Menus	200
Before you begin reading a chapter	201
Print	202
Copy	203
Fax	206
Scan	210
System setup	212
Network setup	218
4. Special Features	220
Altitude adjustment	221
Entering various characters	222
Setting up the fax address book	223
Printing features	226
Scan features	238
Fax features	248
5. Useful Management Tools	257
Easy Capture Manager	258
Samsung Easy Color Manager	259
Samsung AnyWeb Print	260
Easy Eco Driver	261
Using SyncThru™ Web Service	262
Using Samsung Easy Printer Manager	265
Using Samsung Easy Document Creator	268
Using Samsung Printer Status	269
Using the Linux Unified Driver Configurator	271
6. Troubleshooting	274
Paper feeding problems	275
Power and cable connecting problems	276
Printing problems	277
Printing quality problems	281
Copying problems	289
Scanning problems	290
Faxing problems	291
Operating system problems	293
Quick Guide for Windows 8 User	298
Understanding the screen	299
System requirements	300
Installing the driver locally	301
Installing the driver over the network	303
Installing the driver over the wireless network	305
Uninstalling the driver	307
Using Samsung Printer Experience	308
Accessing management tools	314
Installing accessories	315
Troubleshooting	316
Contact SAMSUNG worldwide	317
Glossary	325

Match case Limit results 1 per page

Printing quality problems

287

Troubleshooting

Loose toner

•

Clean the inside of the machine (see "Cleaning the machine" on page 91).

•

Check the paper type and quality.

•

Remove the imaging unit and then, install a new one (see "Replacing the toner cartridge" on page 83).

If the problem persists, the machine may require repair. Contact a service representative.

Character voids

Character voids are white areas within parts of characters that should be solid black:

•

You may be printing on the wrong surface of the paper. Remove the paper and turn it around.

•

The paper may not meet paper specifications.

Horizontal stripes

If horizontally aligned black streaks or smears appear:

•

The imaging unit may be installed improperly. Remove the imaging unit and reinsert it.

•

The imaging unit may be defective. Remove the imaging unit and install a new one (see "Replacing the imaging unit" on page 87).

If the problem persists, the machine may require repairing. Contact a service representative.

Condition