Samsung DA-E750 User Manual Ver.1.0 (English) - Page 31

ENG ● TROuBLESHOOTING troubleshooting Before requesting service, please check the following. symptom check remedy the unit will not turn on. • Is the power cord plugged • Connect the power plug to into the outlet? the outlet. a function does not work when the button is pressed. • Has the Wireless Audio with • Disconnect the power plug Dock or the remote been and connect it again. exposed to static electricity? sound is not produced. • Is the unit properly connected to device? • Is the Mute function on? • Is the volume set to minimum? • Connect it correctly. • Press the Mute button to cancel the function. • Adjust the volume. the remote control does not work. • Are the batteries drained? • Is the distance between remote control and main unit too far? • Replace with new batteries. • Operate closer to the main unit. Wi-fi network connection failed • Check if your Wi-Fi router is Wi-Fi certified. • Make sure the Network Connection is set to Wireless (General). • Make sure the Wireless Audio with Dock unit is connected to a wireless IP router or modem. the soundshare (tV pairing) failed. • Is your TV a supporting model? • Is your TV firmware the latest version? • Does an error occur in connection? • Check whether your TV is a supporting model or not. (http://www.samsung.com) • Update your TV with the latest firmware. • Reset the unit. Press the WPS/RESET button in the TV mode. • Contact the call center. 31