Samsung MC17J8000CS/AA User Manual - Page 71

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Troubleshooting Problem Cause The warm function The oven may not work if too does not work. much food is being warmed or improper cookware is being used. The thaw function does not work. The oven may not work if too much food is being thawed or improper cookware is being used. The interior light The door has been left open for a is dim or does not long time. turn on. A beeping sound occurs during cooking. The oven is not level. There are sparks during cooking. When power is connected, the oven immediately starts to work. There is electricity coming from the oven. The interior light is covered by foreign matter. If the Auto Cook function is being used, this beeping sound means it's time to turn over the food. The oven is installed on an uneven surface. Metal containers are used during cooking or thawing. The door is not properly closed. The power source or power outlet is not properly grounded. Action To test the oven, put one cup of water in a microwave-safe container, put the container in the oven, and then run the microwave for 1-2 minutes to check whether the water is heated. If the water is heated, reduce the amount of food and start the function again. Use a cooking container with a flat bottom. To test the oven, put one cup of water in a microwave-safe container, put the container in the oven, and then run the microwave for 1-2 minutes to check whether the water is heated. If the water is heated, reduce the amount of food and start the function again. Use a cooking container with a flat bottom. The interior light may automatically turn off when the Eco function operates. Close and reopen the door or press the STOP/CANCEL button. Clean the inside of the oven and check again. After turning over the food, press the START button again to restart operation. Make sure the oven is installed on flat, stable surface. Do not use metal containers. Close the door and check again. Make sure the power source and power outlet are properly grounded. 70 English  MC17J8000CS_AA _DE68-04224C-00_EN.indd 70 2015-06-16 �� 9:52:15 Troubleshooting

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70
English
Troubleshooting
Troubleshooting
Problem
Cause
Action
The warm function
does not work.
The oven may not work if too
much food is being warmed or
improper cookware is being used.
To test the oven, put one cup
of water in a microwave-safe
container, put the container in the
oven, and then run the microwave
for 1-2 minutes to check whether
the water is heated. If the water
is heated, reduce the amount of
food and start the function again.
Use a cooking container with a flat
bottom.
The thaw function
does not work.
The oven may not work if too
much food is being thawed or
improper cookware is being used.
To test the oven, put one cup
of water in a microwave-safe
container, put the container in the
oven, and then run the microwave
for 1-2 minutes to check whether
the water is heated. If the water
is heated, reduce the amount of
food and start the function again.
Use a cooking container with a flat
bottom.
The interior light
is dim or does not
turn on.
The door has been left open for a
long time.
The interior light may
automatically turn off when the
Eco function operates. Close and
reopen the door or press the
STOP/CANCEL
button.
The interior light is covered by
foreign matter.
Clean the inside of the oven and
check again.
A beeping sound
occurs during
cooking.
If the Auto Cook function is being
used, this beeping sound means
it's time to turn over the food.
After turning over the food, press
the
START
button again to restart
operation.
The oven is not
level.
The oven is installed on an uneven
surface.
Make sure the oven is installed on
flat, stable surface.
There are sparks
during cooking.
Metal containers are used during
cooking or thawing.
Do not use metal containers.
When power is
connected, the
oven immediately
starts to work.
The door is not properly closed.
Close the door and check again.
There is electricity
coming from the
oven.
The power source or power outlet
is not properly grounded.
Make sure the power source
and power outlet are properly
grounded.
MC17J8000CS_AA _DE68-04224C-00_EN.indd
70
2015-06-16
�� 9:52:15