Samsung PS42C430 User Manual - Page 37

05 Other Information Issues Solutions and Explanations The cable/set top box remote control doesn't turn the TV on or off, or adjust the volume. • Programme the Cable/Set top box remote control to operate the TV. Refer to the Cable/Set user manual for the SAMSUNG TV code. A "Mode Not Supported" message appears. • Check the supported resolution of the TV, and adjust the external device's output resolution accordingly. Refer to the resolution settings on page 22 of this manual. There is a plastic smell from the TV. • This smell is normal and will dissipate over time. The TV Signal Information is unavailable in the Self Diagnostic Test menu. • This function is only available with digital channels from an Antenna / RF/Coax connection (p. 20). The TV is tilted to the side. • Remove the base stand from the TV and reassemble it. There are difficulties assembling the stand • Make sure the TV is placed on a flat surface. It is necessary to use magnetized screw driver if you base. cannot remove the screws from the TV. The channel menu is greyed out. (unavailable) • The Channel menu is only available when the TV source is selected. Your settings are lost after 30 minutes or every time the TV is turned off. • If the TV is in the Store Demo mode, it will reset audio and picture settings every 30 minutes. Change the settings from Store Demo mode to Home Use mode in the Plug & Play (Initial setup) procedure. Press the SOURCE button to select TV mode, and go to MENU → Setup → Plug & Play (Initial setup) → ENTERE. (p. 7) You have intermittent loss of audio or video. • Check the cable connections and reconnect them. • Loss of audio or video can be caused by using overly rigid or thick cables. Make sure the cables are flexible enough for long term use. If mounting the TV to the wall, we recommend using cables with 90 degree connectors. You see small particles when you look • This is part of the product's design and is not a defect. closely at the edge of the frame of the TV. The PIP menu is not available. • PIP functionality is only available when you are using a HDMI, PC or components source (p. 20). The message "Scramble signal" or "Weak • If you are using a CAM CARD (CI/CI+), check that it is installed into the common interface slot. Signal/No Signal" appears. • If there is still a problem, pull the CAM CARD out of the TV and insert it into the slot again. You turned the TV off 45 minutes ago, and • It is normal. The TV operates the OTA (Over The Aerial) function itself to upgrade firmware it turned on again. downloaded whilst your watching TV. There are recurrent picture/sound issues. • Check and change the signal/source. A reaction may occur between the rubber cushion pads on the base stand and the top finish of some furniture. • To prevent this, use felt pads on any surface of the TV that comes in direct contact with furniture. ✎✎Some of above pictures and functions are available at specific models only. ¦¦ Storage and Maintenance Do not spray water or a cleaning agent directly onto the product. Any liquid that goes into the product may cause a failure, fire, or electric shock. Clean the product with a soft cloth dapped in a small amount of water. 37 English