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Samsung SD850 User Manual - Page 92

Screen issue

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9 Troubleshooting Guide Screen issue Issues Solutions The power LED is off. The screen will not switch on. The message Check Signal Cable appears. Check that the power cable is connected properly. (Refer to "2.2 Connecting and Using a PC") Check that the cable is properly connected to the product. (Refer to "2.2 Connecting and Using a PC") Check that the device connected to the product is powered on. Not Optimum Mode is displayed. The images on the screen look distorted. The screen is not clear. The screen is blurry. The screen appears unstable and shaky. There are shadows or ghost images left on the screen. The screen is too bright. The screen is too dark. Screen color is inconsistent. This message appears when the signal from the graphics card exceeds the maximum resolution or frequency for the product. Change the maximum resolution and frequency to suit the product performance, referring to Standard Signal Mode Table (page 99). Check the cable connection to the product. (Refer to "2.2 Connecting and Using a PC") Remove any accessories (video extension cable, etc.) and try again. Set the resolution and frequency to the recommended level. Check that the resolution and frequency for the PC are within the range of resolution and frequency compatible with the product. Next, if required, change the settings, referring to Standard Signal Mode Table (page 99) in this manual and the Information menu on the product. Adjust Brightness and Contrast. Change the Color settings. (Refer to "3.7 Color") The colors on the screen have a shadow and are Change the Color settings. distorted. (Refer to "3.7 Color") White does not really look white. Change the Color settings. (Refer to "3.7 Color") 92 9 Troubleshooting Guide

Section	Page
Table Of Contents	2
Before Using the Product	7
Copyright	7
Icons used in this manual	7
Cleaning	8
Securing the Installation Space	9
Precautions for storage	9
Safety Precautions	10
Symbols for safety precautions	10
Electricity and Safety	11
Installation and Safety	12
Operation	14
Correct posture to use the product	17
Preparations	18
1.1 Checking the Contents	18
1.1.1 Checking the Components	18
1.2 Parts	19
1.2.1 Frontal Button	19
1.2.2 Reverse Side	21
1.3 Installation	23
1.3.1 Attaching the Stand	23
1.3.2 Installing a Wall-mount Kit or Desktop Stand	24
1.3.3 Adjusting the Product Tilt and Height	26
1.3.4 Rotating the Monitor Screen	26
1.3.5 Anti-theft Lock	27
1.4 \	28
1.5 Rotating the monitor	29
Connecting and Using a Source Device	30
2.1 Before Connecting	30
2.1.1 Pre-connection Checkpoints	30
2.2 Connecting and Using a PC	30
2.2.1 Connection Using the DVI Cable	30
2.2.2 Connection Using the DVI-HDMI Cable	31
2.2.3 Connection Using the HDMI Cable	32
2.2.4 Connection Using the HDMI-DVI Cable	33
2.2.5 Connection Using the DP Cable	34
2.2.6 Connecting to Headphones or Speakers	35
2.2.7 Connecting the Power	36
2.2.8 Tidying Up the Connected Cables	37
2.3 Connecting the Product to a PC as a USB HUB	38
2.3.1 Connecting a PC to the Product	38
2.3.2 Utilizing the Product as a USB HUB	38
2.4 Driver Installation	40
2.5 Setting Optimum Resolution	41
Screen Setup	42
3.1 Brightness	42
3.1.1 Configuring Brightness	42
3.2 Contrast	43
3.2.1 Configuring Contrast	43
3.3 Sharpness	44
3.3.1 Configuring Sharpness	44
3.4 Game Mode	45
3.4.1 Configuring Game Mode	45
3.5 SAMSUNG MAGIC Bright	46
3.5.1 Configuring SAMSUNG MAGIC Bright	46
3.6 SAMSUNG MAGIC Upscale	48
3.6.1 Configuring SAMSUNG MAGIC Upscale	48
3.7 Color	49
3.7.1 Configuring Color	49
3.8 HDMI Black Level	51
3.8.1 Configuring the HDMI Black Level Settings	51
3.9 Response Time	52
3.9.1 Configuring the Response Time	52
Screen Adjustment	53
4.1 Image Size	53
4.1.1 Changing the Image Size	53
4.2 H-Position & V-Position	55
4.2.1 Configuring H-Position & V-Position	55
4.3 PIP/PBP	56
4.3.1 Configuring PIP/PBP Mode	57
4.3.2 Configuring Size	58
4.3.3 Configuring Position	59
4.3.4 Configuring Sound Source	60
4.3.5 Configuring Source	61
4.3.6 Configuring Image Size	63
4.3.7 Configuring Contrast	67
Coordinating OSD	69
5.1 Language	69
5.1.1 Configuring Language	69
5.2 Display Time	70
5.2.1 Configuring Display Time	70
5.3 Transparency	71
5.3.1 Changing Transparency	71
Setup and Reset	72
6.1 ECO	72
6.1.1 Eco Light Sensor	72
6.1.2 Eco Saving	75
6.1.3 Eco Icon Display	76
6.2 USB Super Charging	77
6.2.1 Configuring USB Super Charging	77
6.3 DisplayPort Ver.	79
6.3.1 Configuring DisplayPort Ver.	79
6.4 PC/AV Mode	80
6.4.1 Configuring PC/AV Mode	80
6.5 Source Detection	82
6.5.1 Configuring Source Detection	82
6.6 Key Repeat Time	83
6.6.1 Configuring Key Repeat Time	83
6.7 Off Timer	84
6.7.1 Configuring Off Timer	84
6.7.2 Configuring Turn Off After	85
6.8 Reset All	86
6.8.1 Initializing Settings (Reset All)	86
Information Menu and Others	87
7.1 Information	87
7.1.1 Displaying Information	87
7.2 Configuring Brightness, Contrast and Volume from the Initial Screen	88
Installing the Software	89
8.1 Easy Setting Box	89
8.1.1 Installing the Software	89
8.1.2 Removing the Software	90
Troubleshooting Guide	91
9.1 Requirements Before Contacting Samsung Customer Service Center	91
9.1.1 Testing the Product	91
9.1.2 Checking the Resolution and Frequency	91
9.1.3 Check the following.	91
9.2 Q & A	94
Specifications	96
10.1 General	96
10.2 PowerSaver	98
10.3 Standard Signal Mode Table	99
Appendix	101
Responsibility for the Pay Service (Cost to Customers)	101
Not a product defect	101
A Product damage caused by customer's fault	101
Others	101
Correct Disposal	103
Correct Disposal of This Product (Waste Electrical & Electronic Equipment)	103
Extended warranty	103
Terminology	104