Samsung SNP-3371TH User Manual - Page 107

C. Alarm Video Transmission must be enabled.

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● APPENDIX PROBLEM SOLUTION No JPEG file is transferred via e-mail on occurrence of intelligent video analysis event of camera even when the is set to . y Verify the settings in the following sequence: A. Check settings. B. The should be set to . C. Alarm Video Transmission must be enabled. Can be configured even when the is set to ? y Yes, it can be. You can set rules for events despite of the intelligent video analysis setting. No signal is found at the Alarm Output port even when an intelligent video analysis event is generated. Cannot record into the SD memory card. y Check alarm output port settings. y Check if the memory card is defective. y Check if the write protection tab of the memory card is set to "LOCK". SD memory card is inserted but the camera does not operate properly. y Check if the memory card is inserted in the proper direction. Operation of memory card that is formatted by other devices is not guaranteed with this camera unit y Format the memory card again in   menu. Cannot format the SD memory card. y Check if the write protection tab of the memory card is set to "LOCK". English _107

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English
_107
●
APPENDIX
PROBLEM
SOLUTION
No JPEG file is transferred via
e-mail on occurrence of intelligent
video analysis event of camera
even when the <IV analysis
function> is set to <Enable>.
y
Verify the settings in the following sequence:
A. Check <Data & Time> settings.
B. The <IV analysis function> should be set to <Enable>.
C. Alarm Video Transmission must be enabled.
Can <Set Rules> be configured
even when the <IV analysis
function> is set to <Disable>?
y
Yes, it can be. You can set rules for events despite of the intelligent
video analysis setting.
No signal is found at the Alarm
Output port even when an
intelligent video analysis event is
generated.
y
Check alarm output port settings.
Cannot record into the SD memory
card.
y
Check if the memory card is defective.
y
Check if the write protection tab of the memory card is set to
“
LOCK
”
.
SD memory card is inserted but
the camera does not operate
properly.
y
Check if the memory card is inserted in the proper direction. Operation
of memory card that is formatted by other devices is not guaranteed with
this camera unit
y
Format the memory card again in <Setup>
<Event>
<SD Record>
menu.
Cannot format the SD memory
card.
y
Check if the write protection tab of the memory card is set to “
LOCK
”.