Sanyo DP26647A Owners Manual - Page 16

HELPFUL HINTS (PROBLEMS/SOLUTIONS) Please check the chart below and try the solutions listed for your problem. If the problem still persists, before returning your HDTV, please visit our website at www.sanyoctv.com or call us toll free at 1.800.877.5032. We can Help! Problem: Check these Conditions: Try these Solutions: Page No. No picture, sound (Digital Picture) G Check antenna/external connections G May be station trouble, NO signal broadcast. G MUTE function may be on. G Adjust antenna. G Try a different channel. G Press RESET key to restart channel search (All customized settings will be cancelled.) G Adjust Volume. No Captioning G Check if station is broadcasting a Closed-Caption signal. G Select another channel. G Press CAPTION key to select captioning mode. Cannot customize Caption G Digital Caption signal is not being broadcast. G Press CAPTION key to select Analog captioning. Cannot display pic- G Check Aspect Ratio of broadcast. ture on a full screen G Press PIX SHAPE key to change setting. Poor Picture/Sound (watching Analog) G Check if program is in color. G Check antenna/external connections. G Color or Tint misadjusted. G May be station trouble. G Maybe MUTE function is on. G Try a different channel. G Adjust antenna. G Press RESET key to restart channel search. G Adjust Volume. "No Signal" message G Check Audio / Video connections. G Press INPUT key. appears on screen G Check external equipment connections. G Switch on external equipment. G Check external equipment setting. G Turn antenna, install signal booster. G Check antenna connection. G Set external equipment output connec- tions to match input connections. Pixilation of Digital G Press INFO key and check signal image strength. G Turn antenna, install signal booster. G Install outdoor Digital antenna. Cannot select or scan some channels G Channel may be removed from memory. G Select CH. Scan Memory and manually G Check antenna connections. add channels or start channel search. G No digital signal being broadcast. G Set V-Guide to "ALLOW ALL" or press G V-Guide is set to block programming. RESET key to clear all settings and G Weak Signal. restart channel search. G Turn antenna, install signal booster. 5 ~ 10 11, 14 11, 14 11 11, 12 7 ~ 10 5, 11 11, 13 15 5 No Cable channels above number 13 Remote Control will not work TV Cabinet makes popping sound. G Cable Channel Indicator C should appear next to channel number. G Check batteries. G Check if TV is plugged in. G This is a normal condition during warm-up and cool down of the plastic cabinet parts. G Switch Analog Antenna Signal Selection to Cable. G Replace batteries. G Aim remote control at front of TV. 12 5, 11 16 Need help? Visit our Web site at www.sanyoctv.com or Call 1-800-877-5032