Sharp AR M162 AR-M162 AR-M207 Operation Manual Suite - Page 279

TROUBLESHOOTING MAXIMUM RESOLUTION When scanning takes place with the resolution set to the maximum resolution (600 dpi), the resolution may change depending on the amount of memory available, the original size, the color mode, and other scanning conditions. The table below shows the relation between the possible scanning area and the scanning conditions. (Note that the following examples are for standard memory in the machine and 128 MB or more of memory in the network expansion kit.) (dpi) Models without the two-sided printing function Models with the two-sided printing function Color Gray B/W Color Gray B/W 11" x 17" 150 300 300 8-1/2" x 14" 8-1/2" x 11" 200 400 8-1/2" x 11"R 300 400 5-1/2" x 8-1/2" 5-1/2" x 8-1/2"R 300 400 A3 150 300 B4 200 A4, A4R 400 B5, B5R 300 A5, A5R 300 200 400 300 400 : Scanning is possible at the maximum resolution (600 dpi). DISPLAY MESSAGES 4 If a transmission error occurs when you send a scanned image, a message informing you of the error and an error code will appear in the display on the machine. Error Code CE-00 CE-01 CE-02 CE-04 CE-03 CE-05 CE-09 CE-11 CE-12 Solution Turn off the power and then turn it back on. Consult with your network administrator to make sure that no problems exist on the network or in the server. If the error is not cleared after turning the power off and on, turn off the power and contact your dealer. The scanned image was not sent because a connection to the server could not be established. Make sure that the SMTP server settings or Scan to FTP destination settings in the Web page are correct. The procedure for configuring the SMTP server is explained in "VARIOUS SERVER SETTINGS", and the procedure for editing Scan to FTP destination information is explained in "Editing and deleting programmed transmission destinations". For information on the settings to be entered, see Help in the Web page. The scanned image was not sent because the server was busy or there was too much traffic on line. Wait briefly and then try again. The scanned image was not sent because the directory of the destination FTP server was not correct. Make sure that the correct FTP server information is configured in the Web page. The size of the scanned image file exceeds the limit set in "Maximum Size of E-mail attachments" in the Web page. Reduce the number of original pages scanned into the file, or change the limit set in "Maximum Size of E-mail attachments". The memory became full during scanning. Scan less pages, lower the resolution, or change the color mode so that the file size is smaller, and try scanning again. The maximum number of destinations of a global address search has been exceeded. Increase the number of search characters to narrow the range of the global address search. Page - 10, 13 - 10 12 27, 28 24 IF YOUR E-MAIL IS RETURNED If a Scan to E-mail transmission is not successful, an e-mail informing you of this fact is sent to the return address configured in the SMTP server. If this happens, read the e-mail and determine the cause of the error, and then repeat the transmission. 35