Sharp CD-DD4500 CDDD4500 Operation Manual - Page 40

Troubleshooting Chart - system problems

Page 40 highlights

References - Troubleshooting Chart - Troubleshooting Chart Many potential "problems" can be resolved by the owner without calling a service technician. If something is wrong with this product, check the following before calling your authorized SHARP dealer or service center. s General Symptom q The clock is not on time. q When a button is pressed, the unit does not respond. q No sound is heard. q The balance between the left and right channels is bad. q Hum or excessive noise. q No sound is heard, or the sound is too low, from the center or surround speakers. q The TIMER indicator is flashing. Possible cause q Did a power failure occur? Reset the clock. (Refer to page 17.) q Set this unit to the power stand-by mode and then turn it back on. q If the unit still malfunctions, reset it. (Refer to page 42.) q Is the volume level set to "0"? q Are the headphones connected? q Are the speaker wires disconnected? q Are the front and surround speakers connected to the correct left and right channels? q If an external unit is connected, are the left and right channels connected properly? q Is the speaker cord plugged in correctly? q Does the speaker cord run past other electronic equipment? q Are the plugs or terminals dirty? q Is the "SP SIZE" item set to "NO" in the "SET UP" operation (page 31)? q Is the volume too low? q Is the speaker wire shorted? q Was the unit used at high volume for many hours? s CD player Symptom q Playback does not start. q Playback stops in the middle or is not performed properly. q Playback sounds are skipped, or stopped in the middle of a track. Possible cause q Is the disc loaded upside down? q Does the disc satisfy the standards? q Is the disc distorted or scratched? q Is the unit located near excessive vibrations? q Is the disc very dirty? q Has condensation formed inside the unit? s Tuner Symptom q Radio makes unusual noise consecutively. Possible cause q Is the unit placed near the TV or computer? q Is the FM/AM loop antenna placed properly? Move the AC power cord away from the antenna if located near. s Cassette deck Symptom q Cannot record. q Cannot record tracks with proper sound quality. q Cannot erase completely. q Sound skipping. q Cannot hear treble. q Sound fluctuation. q Cannot remove the tape. Possible cause q Is the erase-protection tab removed? q Is it a normal tape? q (You cannot record on a metal or CrO2 tape.) q Is there any slack? q Is the tape stretched? q Are the capstans, pinch rollers, or heads dirty? q If a power failure occurs during playback, the heads remain engaged with the tape. Do not open the compartment forcibly. Wait until electricity resumes. 40

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40
References
– Troubleshooting Chart
Troubleshooting Chart
Many potential “problems” can be resolved by the owner without calling a service tech-
nician. If something is wrong with this product, check the following before calling your
authorized SHARP dealer or service center.
Tuner
Symptom
Radio makes unusual noise con-
secutively.
Possible cause
Is the unit placed near the TV or com-
puter?
Is the FM/AM loop antenna placed prop-
erly?
Move the AC power cord away from the
antenna if located near.
General
Symptom
The clock is not on time.
When a button is pressed, the unit
does not respond.
No sound is heard.
The balance between the left and
right channels is bad.
Hum or excessive noise.
No sound is heard, or the sound
is too low, from the center or sur-
round speakers.
The TIMER indicator is flashing.
CD player
Symptom
Playback does not start.
Playback stops in the middle or is
not performed properly.
Playback sounds are skipped, or
stopped in the middle of a track.
Possible cause
Is the disc loaded upside down?
Does the disc satisfy the standards?
Is the disc distorted or scratched?
Is the unit located near excessive vibra-
tions?
Is the disc very dirty?
Has condensation formed inside the
unit?
Possible cause
Did a power failure occur?
Reset the clock. (Refer to page 17.)
Set this unit to the power stand-by mode
and then turn it
back on.
If the unit still malfunctions, reset it.
(Refer to page 42.)
Is the volume level set to “0”?
Are the headphones connected?
Are the speaker wires disconnected?
Are the front and surround speakers
connected to the correct left and right
channels?
If an external unit is connected, are the
left and right channels connected prop-
erly?
Is the speaker cord plugged in correctly?
Does the speaker cord run past other
electronic equipment?
Are the plugs or terminals dirty?
Is the “SP SIZE” item set to “NO” in the
“SET UP” operation (page 31)?
Is the volume too low?
Is the speaker wire shorted?
Was the unit used at high volume for
many hours?
Cassette deck
Symptom
Cannot record.
Cannot record tracks with proper
sound quality.
Cannot erase completely.
Sound skipping.
Cannot hear treble.
Sound fluctuation.
Cannot remove the tape.
Possible cause
Is the erase-protection tab removed?
Is it a normal tape?
(You cannot record on a metal or CrO
2
tape.)
Is there any slack?
Is the tape stretched?
Are the capstans, pinch rollers, or heads
dirty?
If a power failure occurs during playback,
the heads remain engaged with the tape.
Do not open the compartment forcibly.
Wait until electricity resumes.