Sharp DK-AP8P DK-AP8P Operation Manual - Page 17
Troubleshooting chart - model
UPC - 074000369528
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Troubleshooting chart Many potential problems can be resolved by the owner without calling a service technician. If something is wrong with this product, check the following before calling your authorized SHARP dealer or service center. ■ General Symptom Possible cause ● When a button is ● Set the unit to the power stand-by pressed, the unit mode and then turn it back on. does not respond. ● No sound is heard. ● Is the volume level set to minimum? ■ Remote control Symptom ● The remote control does not operate properly. Possible cause ● Is the battery polarity correct? ● Is the battery dead? ● Is the distance or angle incorrect? ● Are there any obstructions in front of the main unit? ● Is there any strong light shining on the remote sensor? ● Is the remote control for another equipment used simultaneously? ■ iPod and iPhone Symptom Possible cause ● No sound is produced. No image appears on the TV/monitor. ● The iPod or iPhone is not playing. ● The iPod or iPhone is not properly connected to the unit. ● Is the AC/DC adaptor of the unit plugged in? ● The video cable is not properly connected. ● The TV/monitor's input selection is not properly set. ● The iPod TV out feature has been not set to output video. DK-AP8P Symptom Possible cause ● iPod or iPhone will not charge. ● The iPod or iPhone is not making full contact with the connector. ● The main unit is using batteries as power supply. ● Using iPod (3rd generation). ● The iPod or iPhone is not supported. Refer to page 13 for compatible models. ● "This accessory is ● The iPhone battery is low. Please not made to work charge the iPhone. with iPhone" ● iPhone not properly docked. appears on iPhone screen. References ■ Condensation Sudden temperature changes, storage or operation in an extremely humid environment may cause condensation inside the cabinet. Condensation can cause the unit to malfunction. If this happens, leave the power on until normal playback is possible (about 1 hour) before operating the unit. ■ If problem occurs When this product is subjected to strong external interference (mechanical shock, excessive static electricity, abnormal supply voltage due to lightning, etc.) or if it is operated incorrectly, it may malfunction. If such a problem occurs, do the following: 1 Set the unit to the stand-by mode and turn the power on again. 2 If the unit is not restored in the previous operation, unplug and plug in the unit, and then turn the power on. 3 Remove and insert back the remote control battery holder. ■ Before transporting the unit Undock the iPod or iPhone from the unit. Then set the unit to the power stand-by mode. CAUTION: Carrying the unit with iPod or iPhone docked might damage both systems. 17