Sharp UX-A1000 UXA100 Operation Manual - Page 117
Reception and copying problems - troubleshooting
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9. Troubleshooting Problems and Solutions A distorted image is • Noise on the telephone line may cause distortion. Try received at the other end. sending the document again. • ECM mode (see page 71) will help prevent distortions due to line noise. Note that ECM mode must be turned on in the other machine as well. • Make a copy of the document on your fax machine. If the copy is also distorted, your fax machine may need service. Reception and copying problems Problem Solution The fax machine doesn't receive documents automatically. • Make sure that the reception mode is set to FAX. If you subscribe to a distinctive ring service, make sure that the Distinctive Ring function is set to the correct ring pattern. If you do not subscribe to a distinctive ring service, make sure that Distinctive Ring is set to OFF SETTING. (See Distinctive Ring on page 92.) The printing paper comes out blank when you try to receive a document. • Make sure that the document is loaded properly in the feeder of the transmitting machine. Make a copy or print a report to confirm the printing ability of your machine. Print quality is poor. • The print cartridge may need alignment or cleaning. See page 108. The received document is faint. • Ask the other party to send higher contrast documents. If the contrast is still too low, your fax machine may need service. Make a copy or print a report to check your machine's printing ability. • The print cartridge may need replacement. 115