Sony Ericsson W880i User Guide - Page 84

Insert SIM, Insert correct SIM card, Wrong PIN, PIN blocked, Codes do not match, No netw. coverage - insert sim error

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Error messages Insert SIM Possible cause: There is no SIM card in the phone or you may have inserted it incorrectly. Solution: Insert a SIM card % 5 To insert SIM card and battery. Possible cause: The SIM card connectors need cleaning. Solution: Remove the SIM card and clean it. Also check that the card is not damaged so that you cannot connect it to the phone connectors. In that case, contact your network operator to ask for a new SIM card. Insert correct SIM card Possible cause: The phone is set to only work with certain SIM cards. Solution: Check if you are using the correct operator SIM card for your phone. Wrong PIN/Wrong PIN2 Possible cause: You have entered your PIN or PIN2 incorrectly. Solution: Enter the correct PIN or PIN2 } Yes % 78 SIM card lock. PIN blocked/PIN2 blocked Possible cause: You have entered your PIN or PIN2 code incorrectly three times in a row. Solution: To unblock % 78 SIM card lock. Codes do not match Possible cause: The two codes that you have entered do not match. Solution: When you want to change a security code (for example your PIN) you have to confirm the new code by entering exactly the same code again. % 78 SIM card lock. No netw. coverage Possible cause: Your phone is in flight mode. Solution: Restart the phone in normal mode % 8 Flight mode menu. Possible cause: Your phone is not receiving any radio signal, or the received signal is too weak. Solution: Contact your network operator and make sure that the network has coverage where you are. If so, search for a network. Possible cause: The SIM card is not working properly. 84 Troubleshooting This is the Internet version of the User's guide. © Print only for private use.

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84
Troubleshooting
Error messages
Insert SIM
Possible cause:
There is no SIM card
in the phone or you may have inserted
it incorrectly.
Solution:
Insert a SIM card
%
5 To
insert SIM card and battery
.
Possible cause:
The SIM card
connectors need cleaning.
Solution:
Remove the SIM card and
clean it. Also check that the card is not
damaged so that you cannot connect
it to the phone connectors. In that case,
contact your network operator to ask
for a new SIM card.
Insert correct SIM card
Possible cause:
The phone is set to only
work with certain SIM cards.
Solution:
Check if you are using the
correct operator SIM card for your
phone.
Wrong PIN
/
Wrong PIN2
Possible cause:
You have entered
your PIN or PIN2 incorrectly.
Solution:
Enter the correct PIN or PIN2
}
Yes
%
78 SIM card lock
.
PIN blocked
/
PIN2 blocked
Possible cause:
You have entered
your PIN or PIN2 code incorrectly
three times in a row.
Solution:
To unblock
%
78 SIM card
lock
.
Codes do not match
Possible cause:
The two codes that
you have entered do not match.
Solution:
When you want to change a
security code (for example your PIN)
you have to confirm the new code by
entering exactly the same code again.
%
78 SIM card lock
.
No netw. coverage
Possible cause:
Your phone is in flight
mode.
Solution:
Restart the phone in normal
mode
%
8 Flight mode menu
.
Possible cause:
Your phone is not
receiving any radio signal, or the
received signal is too weak.
Solution:
Contact your network
operator and make sure that the
network has coverage where you are.
If so, search for a network.
Possible cause:
The SIM card is not
working properly.
This is the Internet version of the User’s guide. ' Print only for private use.