Sony BDP-N460 Operating Instructions - Page 61

Additional Information The disc tray does not open and you cannot remove the disc even after you press Z. , Try the following: 1Turn the player off, and disconnect the AC power cord. 2Reconnect the AC power cord while pressing down Z on the player. 3Keep pressing down Z on the player until the tray opens. 4Remove the disc. 5When "WAIT" appears in the front panel display, hold down [/1 on the player for more than 10 seconds until the player turns on again. The sound quality is not satisfactory. , Sound quality may be poor depending on Internet content providers. , Sound quality may be improved by changing the connection speed. We recommend the connection speed of at least 2.5 Mbps for standard definition video (10 Mbps for high definition video). Self-Diagnosis Function The player does not respond to any button. , Moisture has condensed inside the player (page 3). , Hold down [/1 on the player for more than 10 seconds until the indicators in the front panel display turn off. If the player still does not respond to any button, disconnect then reconnect the AC power cord. BRAVIA Internet Video The player cannot connect to the network. , Check the network connection (page 24) and the network settings (page 54). The picture is poor/certain programs display a loss of detail, especially during fast-motion or dark scenes. , Picture quality may be poor depending on Internet content providers. , Picture quality may be improved by changing the connection speed. We recommend the connection speed of at least 2.5 Mbps for standard definition video (10 Mbps for high definition video). When the self-diagnosis function is activated to prevent the player from malfunctioning, an error code appears in the front panel display. In this case, check the following table. Error code Exxxx FAN ERR Corrective action Contact your nearest Sony dealer or local authorized Sony service facility and give the error code. • Check that the ventilation holes on the rear of the player are not blocked. • Place the player in a location with adequate ventilation to prevent heat build-up in the player. The picture is small. , Press M to zoom in. There is no sound. , Not all videos will contain sound. 61