Sony GDM-500PS Operating Instructions - Page 20

Warning Messages, Troubleshooting

Page 20 highlights

Additional Information Warning Messages If there is something wrong with the input signal, one of the following messages appears. INFORMATION OUT OF SCAN RANGE INPUT : HD15 1 The input signal condition "OUT OF SCAN RANGE" indicates that the input signal is not supported by the monitor's specifications. "NO INPUT SIGNAL" indicates that no signal is input, or the input signal from the selected input connector is not received. 2 The selected input connector Indicates which input connector is receiving the wrong signal. If there is something wrong with the signal from both input connectors, "HD15" and "BNC" are displayed alternately. To solve these problems, see "Troubleshooting" below. Troubleshooting This section may help you isolate the cause of a problem and as a result, eliminate the need to contact technical support. Symptom No picture Check these items If the u indicator is not lit • Check that the power cord is properly connected. • Check that the u (power) switch is in the "on" position. If the "NO INPUT SIGNAL" message appears on the screen, or if the u indicator is either orange or alternating between green and orange • The screen is blank when the monitor is in power saving mode. Try pressing any key on the computer keyboard. • Check that your computer power switch is in the "on" position. • Check that the input select setting is correct. • Check that the video signal cable is properly connected and all plugs are firmly seated in their sockets. • Check that the 5 BNCs are connected in the correct order (from left to right: Red-Green- Blue-HD-VD) (page 6). • Ensure that no pins are bent or pushed in the HD15 video input connector. • Check that the video board is completely seated in the proper bus slot. If the "OUT OF SCAN RANGE" • Check that the video frequency range is within that specified for the monitor. message appears on the screen Horizontal: 30 - 94 kHz (GDM-400PS), 30 - 107 kHz (GDM-500PS) Vertical: 48 - 160 Hz Refer to your computer's instruction manual to adjust the video frequency range. • If you are using a video signal cable adapter, check that it is correct. If no message is displayed and the u indicator is green or flashing orange • See "Self-diagnosis Function" (page 22). If using a Macintosh system • Check that the Macintosh adapter and the video signal cable are properly connected (page 6). If using Windows 95/98 • If you replaced an old monitor with this monitor, reconnect the old monitor and do the following. Install the Windows Monitor Information Disk (page 7) and select "GDM-400PS" or "GDM-500PS" from among the Sony monitors in the Windows 95/98 monitor selection screen. If you choose to select "Plug and Play," connect the monitor to the computer with the HD15 video signal. You cannot use the five BNC connectors. Picture is scrambled • Check your graphics board manual for the proper monitor setting. • Check this manual and confirm that the graphics mode and the frequency you are trying to operate at is supported. Even if the frequency is within the proper range, some video boards may have a sync pulse that is too narrow for the monitor to sync correctly. 20

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20
Warning Messages
If there is something wrong with the input signal, one of the
following messages appears.
Additional Information
1
The input signal condition
“OUT OF SCAN RANGE”
indicates that the input signal
is not supported by the monitor’s specifications.
“NO INPUT SIGNAL”
indicates that no signal is input, or
the input signal from the selected input connector is not
received.
2
The selected input connector
Indicates which input connector is receiving the wrong
signal. If there is something wrong with the signal from
both input connectors, “HD15” and “BNC” are
displayed alternately.
To solve these problems, see “Troubleshooting” below.
Troubleshooting
This section may help you isolate the cause of a problem and as a result, eliminate the need to contact technical support.
Symptom
Check these items
No picture
If the
u
indicator
is not lit
If the “NO INPUT SIGNAL”
message appears on the screen,
or if the
u
indicator is either
orange or alternating between
green and orange
If the “OUT OF SCAN RANGE”
message appears on the screen
If no message is displayed and
the
u
indicator is green or
flashing orange
If using a Macintosh system
If using Windows 95/98
Picture is scrambled
Check that the power cord is properly connected.
Check that the
u
(power) switch is in the “on” position.
The screen is blank when the monitor is in power saving mode. Try pressing any key on the
computer keyboard.
Check that your computer power switch is in the “on” position.
Check that the input select setting is correct.
Check that the video signal cable is properly connected and all plugs are firmly seated in
their sockets.
Check that the 5 BNCs are connected in the correct order (from left to right: Red–Green–
Blue–HD–VD) (page 6).
Ensure that no pins are bent or pushed in the HD15 video input connector.
Check that the video board is completely seated in the proper bus slot.
Check that the video frequency range is within that specified for the monitor.
Horizontal: 30 – 94 kHz (GDM-400PS), 30 – 107 kHz (GDM-500PS)
Vertical: 48 – 160 Hz
Refer to your computer’s instruction manual to adjust the video frequency range.
If you are using a video signal cable adapter, check that it is correct.
See “Self-diagnosis Function” (page 22).
Check that the Macintosh adapter and the video signal cable are properly connected (page
6).
If you replaced an old monitor with this monitor, reconnect the old monitor and do the
following. Install the Windows Monitor Information Disk (page 7) and select “GDM-400PS”
or “GDM-500PS”
from among the Sony monitors in the Windows 95/98 monitor selection
screen. If you choose to select “Plug and Play,” connect the monitor to the computer with
the HD15 video signal. You cannot use the five BNC connectors.
Check your graphics board manual for the proper monitor setting.
Check this manual and confirm that the graphics mode and the frequency you are trying to
operate at is supported. Even if the frequency is within the proper range, some video
boards may have a sync pulse that is too narrow for the monitor to sync correctly.
INFORMATION
OUT
OF
SCAN
RANGE
INPUT : HD15