Sony ILCE-7SM2 Help Guide Printable PDF - Page 284

You cannot import images.

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Disconnect all equipment other than this product, the keyboard and the mouse from the USB terminals of your computer. Connect this product directly to your computer without passing through a USB hub or other device. If you set [USB Power Supply] to [Off], the computer may be able to recognize this product. [360] Troubleshooting Troubleshooting Computers You cannot import images. Connect this product and your computer correctly making a USB connection. When you shoot images with a memory card formatted by a computer, you may not be able to import the images to a computer. Shoot using a memory card formatted by this product. [361] Troubleshooting Troubleshooting Computers The image and sound are interrupted by noise when viewing a movie on a computer. You are playing back the movie directly from the memory card. Import the movie to your computer using PlayMemories Home and play it back. [362] Troubleshooting Troubleshooting Computers Images exported from a computer cannot be viewed on this product. Use PlayMemories Home to copy images that are stored on a computer onto a memory card inserted into this product and view them on this product.

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Disconnect all equipment other than this product, the keyboard and the mouse from the
USB terminals of your computer.
Connect this product directly to your computer without passing through a USB hub or
other device.
If you set [USB Power Supply] to [Off], the computer may be able to recognize this
product.
[360] Troubleshooting
Troubleshooting
Computers
You cannot import images.
Connect this product and your computer correctly making a USB connection.
When you shoot images with a memory card formatted by a computer, you may not be
able to import the images to a computer. Shoot using a memory card formatted by this
product.
[361] Troubleshooting
Troubleshooting
Computers
The image and sound are interrupted by noise when
viewing a movie on a computer.
You are playing back the movie directly from the memory card. Import the movie to your
computer using PlayMemories Home and play it back.
[362] Troubleshooting
Troubleshooting
Computers
Images exported from a computer cannot be viewed on
this product.
Use PlayMemories Home to copy images that are stored on a computer onto a memory
card inserted into this product and view them on this product.