Sony NW-S205FBLACK Operation Guide - Page 69

Troubleshooting, Check for information about the issue in SonicStage Help.

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Table of Contents Menu 69 Troubleshooting Troubleshooting If the player does not function as expected, try the following steps to resolve the issue. 1 Press the DISP/HOME button and  button at the same time for more about 7 seconds to reset the player. All the songs and settings stored on the player will not be erased even when you reset it. DISP/HOME button Index  button 2 Find the symptoms of the issue in the following troubleshooting tables, and try any corrective actions listed. 3 Check for information about the issue in SonicStage Help. 4 Look for information about the issue on one of the support Web sites. For customers in the USA, visit: http://www.sony.com/walkmansupport For customers in Canada, visit: http://www.sony.ca/ElectronicsSupport/ For customers in Europe, visit: http://www.support-nwwalkman.com For customers in Latin America, visit: http://www.sony-latin.com/pa/info/ For customers in other countries/regions, visit: http://www.css.ap.sony.com For customers who purchased the overseas models, visit: http://www.sony.co.jp/overseas/support/ 5 If the approaches listed above fail to resolve the issue, consult your nearest Sony dealer. Operation Symptom There is no sound. Cause/Remedy  The volume level is set to zero.  Turn the volume up ( page 9).  The headphone jack is not connected properly.  Connect the headphone jack properly ( page 11).  The headphone plug is dirty.  Clean the headphone plug with a soft dry cloth.  No audio files are stored in the built-in flash memory.  If "NO DATA" appears, transfer audio file(s) from the computer. Continued 

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Troubleshooting
If the player does not function as expected, try the following steps to resolve
the issue.
1
Press the DISP/HOME button and

button at the same time for
more about 7 seconds to reset the player.
All the songs and settings stored on the player will not be erased even when you
reset it.

button
DISP/HOME button
2
Find the symptoms of the issue in the following troubleshooting tables,
and try any corrective actions listed.
3
Check for information about the issue in SonicStage Help.
4
Look for information about the issue on one of the support Web sites.
For customers in the USA, visit: http://www.sony.com/walkmansupport
For customers in Canada, visit: http://www.sony.ca/ElectronicsSupport/
For customers in Europe, visit: http://www.support-nwwalkman.com
For customers in Latin America, visit: http://www.sony-latin.com/pa/info/
For customers in other countries/regions, visit: http://www.css.ap.sony.com
For customers who purchased the overseas models, visit:
5
If the approaches listed above fail to resolve the issue, consult your
nearest Sony dealer.
Operation
Symptom
Cause/Remedy
There is no sound.
The volume level is set to zero.
Turn the volume up (
page 9).
The headphone jack is not connected properly.
Connect the headphone jack properly (
page 11).
The headphone plug is dirty.
Clean the headphone plug with a soft dry cloth.
No audio files are stored in the built-in flash
memory.
If “NO DATA” appears, transfer audio file(s) from
the computer.
Troubleshooting
Continued