Sony STR-D511 Operating Instructions - Page 22
Sony STR-D511 Manual
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Troubleshooting Guide Problem There is an abrupt loss of sound from one or both of the speakers, or the PROTECTOR indicator flickers in the display window. Surround effect cannot be obtained. Sound is heard only at a very low volume. One channel does not transmit audio, or the volume from the left and right speakers is unbalanced. Sound transmitted from the speakers is reversed. There is lack of bass sound or the instrument position is obscure. Severe hum or noise is heard. The remote commander will not operate. Cause A short-circuit problem activates the protective circuit. The unit is in a wrong mode. Surround circuit is turned off. MUTING has been pressed. (The muting indicator is lit.) The BALANCE control is not set appropriately. The speaker or program source is not connected correctly. The speakers are not connected correctly. The (Die connection of the speaker is reversed. The connecting cords are not shielded type. A transformer, motor, TV or fluorescent light affects the connecting cords. The audio components are too close to a TV set. The unit is not grounded. The connections are loose. The plugs and jacks are dirty. The batteries are exhausted. The commander head is not pointed toward the unit's front. Solution Turn off the unit, eliminate the shortcircuit problem and turn on the power again. If there is no short-circuit problem, consult your nearest Sony dealer. Press SUR MODE to set the surround mode. Press SUR ON/OFF. Press the button to disengage. Adjust the BALANCE control. Check and properly connect the equipment. Connect the right speaker to the R SPEAKER terminals and the left speaker to the L SPEAKER terminals. Connect the speaker with the correct phase. Use shielded type cords. Place the connecting cords in a location away from a transformer or motor, and at least 3 meters (10 feet) from a TV set or a fluorescent light. If both are used at the same time, separate the TV from the audio components. Connect the ground wire to the antenna ground terminal. Make secure connections. Wipe the plugs and jacks with a cloth lightly dampened with alcohol. Replace the batteries with new ones. Point the commander head toward the receiver. 22