Sony STR-D511 Operating Instructions - Page 22

Sony STR-D511 Manual

Page 22 highlights

Troubleshooting Guide Problem There is an abrupt loss of sound from one or both of the speakers, or the PROTECTOR indicator flickers in the display window. Surround effect cannot be obtained. Sound is heard only at a very low volume. One channel does not transmit audio, or the volume from the left and right speakers is unbalanced. Sound transmitted from the speakers is reversed. There is lack of bass sound or the instrument position is obscure. Severe hum or noise is heard. The remote commander will not operate. Cause A short-circuit problem activates the protective circuit. The unit is in a wrong mode. Surround circuit is turned off. MUTING has been pressed. (The muting indicator is lit.) The BALANCE control is not set appropriately. The speaker or program source is not connected correctly. The speakers are not connected correctly. The (Die connection of the speaker is reversed. The connecting cords are not shielded type. A transformer, motor, TV or fluorescent light affects the connecting cords. The audio components are too close to a TV set. The unit is not grounded. The connections are loose. The plugs and jacks are dirty. The batteries are exhausted. The commander head is not pointed toward the unit's front. Solution Turn off the unit, eliminate the shortcircuit problem and turn on the power again. If there is no short-circuit problem, consult your nearest Sony dealer. Press SUR MODE to set the surround mode. Press SUR ON/OFF. Press the button to disengage. Adjust the BALANCE control. Check and properly connect the equipment. Connect the right speaker to the R SPEAKER terminals and the left speaker to the L SPEAKER terminals. Connect the speaker with the correct phase. Use shielded type cords. Place the connecting cords in a location away from a transformer or motor, and at least 3 meters (10 feet) from a TV set or a fluorescent light. If both are used at the same time, separate the TV from the audio components. Connect the ground wire to the antenna ground terminal. Make secure connections. Wipe the plugs and jacks with a cloth lightly dampened with alcohol. Replace the batteries with new ones. Point the commander head toward the receiver. 22

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Troubleshooting
Guide
Problem
There
is
an
abrupt
loss
of
sound
from
one
or
both
of
the
speakers,
or
the
PROTECTOR
indicator
flickers
in
the
display
window.
Cause
A
short-circuit
problem
activates
the
protective
circuit.
Solution
Turn
off
the
unit,
eliminate
the
short-
circuit
problem
and
turn
on
the
power
again.
If
there
is
no
short-circuit
problem,
consult
your
nearest
Sony
dealer.
Surround
effect
cannot
be
obtained.
The
unit
is
in
a
wrong
mode.
Surround
circuit
is
turned
off.
Press
SUR
MODE
to
set
the
surround
mode.
Press
SUR
ON/OFF.
Sound
is
heard
only
at
a
very
low
volume.
MUTING
has
been
pressed.
(The
muting
indicator
is
lit.)
Press
the
button
to
disengage.
One
channel
does
not
transmit
audio,
or
the
volume
from
the
left
and
right
speakers
is
unbalanced.
The
BALANCE
control
is
not
set
appropriately.
The
speaker
or
program
source
is
not
connected
correctly.
Adjust
the
BALANCE
control.
Check
and
properly
connect
the
equipment.
Sound
transmitted
from
the
speakers
is
reversed.
The
speakers
are
not
connected
correctly.
Connect
the
right
speaker
to
the
R
SPEAKER
terminals
and
the
left
speaker
to
the
L
SPEAKER
terminals.
There
is
lack
of
bass
sound
or
the
instrument
position
is
obscure.
The
(Die
connection
of
the
speaker
is
reversed.
Connect
the
speaker
with
the
correct
phase.
Severe
hum
or
noise
is
heard.
The
connecting
cords
are
not
shielded
type.
A
transformer,
motor,
TV
or
fluorescent
light
affects
the
connecting
cords.
The
audio
components
are
too
close
to
a
TV
set.
The
unit
is
not
grounded.
The
connections
are
loose.
The
plugs
and
jacks
are
dirty.
Use
shielded
type
cords.
Place
the
connecting
cords
in
a
location
away
from
a
transformer
or
motor,
and
at
least
3
meters
(10
feet)
from
a
TV
set
or
a
fluorescent
light.
If
both
are
used
at
the
same
time,
separate
the
TV
from
the
audio
components.
Connect
the
ground
wire
to
the
antenna
ground
terminal.
Make
secure
connections.
Wipe
the
plugs
and
jacks
with
a
cloth
lightly
dampened
with
alcohol.
The
remote
commander
will
not
operate.
The
batteries
are
exhausted.
The
commander
head
is
not
pointed
toward
the
unit's
front.
Replace
the
batteries
with
new
ones.
Point
the
commander
head
toward
the
receiver.
22