Sony STR-DE945 Operating Instructions - Page 53

Additional Information Troubleshooting If you experience any of the following difficulties while using the receiver, use this troubleshooting guide to help you remedy the problem. Also, see "Checking the connections" on page 23 to verify that the connections are correct. Should any problem persist, consult your nearest Sony dealer. There's no sound or only a very low-level sound is heard. , Check that the speakers and components are connected securely. , Make sure that you've selected the correct component on the receiver. , Make sure that you've set the SPEAKERS selector correctly (see page 27). , Press MUTING on the remote if the MUTING indicator is lit. , The protective device on the receiver has been activated because of a short circuit. Turn off the receiver, eliminate the short-circuit problem and turn on the power again. The left and right sounds are unbalanced or reversed. , Check that the speakers and components are connected correctly and securely. , Adjust front balance parameter in the LEVEL menu. Severe hum or noise is heard. , Check that the speakers and components are connected securely. , Check that the connecting cords are away from a transformer or motor, and at least 10 feet (3 meters) away from a TV set or fluorescent light. , Move your TV away from the audio components. , Make sure you've grounded U SIGNAL GND terminal. , The plugs and jacks are dirty. Wipe them with a cloth slightly moistened with alcohol. Intermittent sound from a digital source. , Make sure signals with 96 kHz sampling frequencies are input to the DVD/LD IN OPTICAL or COAX jacks. Additional Information 53