Sony STR-DH820 Operating Instructions - Page 86
Troubleshooting, Power, Sound
UPC - 027242809321
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On placement • Place the receiver in a location with adequate ventilation to prevent heat buildup and prolong the life of the receiver. • Do not place the receiver near heat sources, or in a place subject to direct sunlight, excessive dust, or mechanical shock. • Do not place anything on top of the cabinet that might block the ventilation holes and cause malfunctions. • Do not place the receiver near equipment such as a TV, VCR, or tape deck. (If the receiver is being used in combination with a TV, VCR, or tape deck, and is placed too close to that equipment, noise may result, and picture quality may suffer. This is especially likely when using an indoor antenna (aerial). Therefore, we recommend using an outdoor antenna (aerial).) • Use caution when placing the receiver on surfaces that have been specially treated (with wax, oil, polish, etc.) as staining or discoloration of the surface may result. On operation Before connecting other equipment, be sure to turn off and unplug the receiver. On cleaning Clean the cabinet, panel, and controls with a soft cloth slightly moistened with a mild detergent solution. Do not use any type of abrasive pad, scouring powder, or solvent, such as alcohol or benzine. If you have any questions or problems concerning your receiver, please consult your nearest Sony dealer. 86GB Troubleshooting If you experience any of the following difficulties while using the receiver, use this troubleshooting guide to help you remedy the problem. Should any problem persist, consult your nearest Sony dealer. Note that if service personnel changes some parts during repair, these parts may be retained. Power The receiver is turned off automatically. • "Auto Standby" is set to "ON" (page 74). • The Sleep Timer function is working (page 15). Sound Dolby Digital, DTS or DTS 96/24 multi channel sound is not reproduced. • Check that the DVD, etc. you are playing is recorded in Dolby Digital or DTS format. • When connecting the DVD player, etc., to the digital input jacks of this receiver, make sure the digital audio output setting of the connected equipment is available. • Set "Audio Out" to "AMP" in the HDMI Settings menu. • When DTS 96/24 audio format is not reproduced, set the calibration type to "Off" and perform Auto Calibration again (page 40). The surround effect cannot be obtained. • Make sure you have selected the sound field for movie or music (page 54 or 55). • Sound fields do not function when DTS-HD Master Audio, DTS-HD High Resolution Audio or Dolby TrueHD with sampling frequency of more than 48 kHz are being received.