Sony STR-GX69ES Operating Instructions - Page 26

Troubleshooting

Page 26 highlights

Chapter 4 Other Information Troubleshooting Before proceeding through the check list below, examine the connections and the procedures outlined the manual. Should any problem persist after you have checked the following items, consult your nearest Sony dealer. Problem Sound is not heard. Surround effect cannot be obtained. i Ti Surround effect cannot be adjusted. E 4 One channel does not transmit audio, or the volume from the left and right speakers is unbalanced. There is an abrupt loss of sound from one or both of the speakers, and the PROTECTOR indicator flickers in the display window. Sound transmitted from the speakers is reversed. There is lack of bass sound or the instrument position is obscure. Cause The TAPE MONITOR jacks are not in use and the TAPE MONITOR button is pressed to ON. The ADAPTOR jacks or the FRONT jacks are not in use and the short plugs are not inserted. The PRE OUT and POWER IN jacks are not in use and the short plugs are not inserted. The speaker or program source equipment is not connected correctly. The correct speakers are not selected with SPEAKERS selector. The correct function selector is not pressed. The volume is set to minimum. The SURROUND ON/OFF button is set to OFF. The SOURCE DIRECT button is set on. The BALANCE control is not set appropriately. The speaker or program source is not connected correctly. A short-circuit problem activates the protective circuit. The SPEAKER IMPEDANCE SELECTOR on the rear is not set correctly. The speakers are not connected correctly. The +/- connection of the speaker is reversed. Remedy Press the TAPE MONITOR button to set to OFF. Insert the short plugs to the ADAPTOR jacks or the FRONT jacks. Insert the short plugs to the PRE OUT 1 and POWER IN jacks. Connect the equipment correctly. (See pages 6 and 7.) Set the SPEAKERS selector correctly. Press the correct function selector. Increase the volume. Press the SURROUND ON/OFF button to set to ON. Set the SOURCE DIRECT button off. Adjust the BALANCE control. Connect the equipment correctly. (See pages 6 and 7.) Turn off the receiver, eliminate the short-circuit problem and turn on the power again. If there is no short-circuit, consult your nearest Sony dealer. Set the SPEAKER IMPEDANCE SELECTOR correctly. Connect the right speaker to the R SPEAKER terminals and the left speaker to the L SPEAKER terminals. Connect the speaker with the correct phase. 26

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Chapter
4
Other
Information
Troubleshooting
Before
proceeding
through
the
check
list
below,
examine
the
connections
and
the
procedures
outlined
the
manual.
Should
any
problem
persist
after
you
have
checked
the
following
items,
consult
your
nearest
Sony
dealer.
Problem
i
Ti
E
4
Sound
is
not
heard.
Cause
The
TAPE
MONITOR
jacks
are
not
in
use
and
the
TAPE
MONITOR
button
is
pressed
to
ON.
Remedy
Press
the
TAPE
MONITOR
button
to
set
to
OFF.
The
ADAPTOR
jacks
or
the
FRONT
jacks
are
not
in
use
and
the
short
plugs
are
not
inserted.
Insert
the
short
plugs
to
the
ADAPTOR
jacks
or
the
FRONT
jacks.
The
PRE
OUT
and
POWER
IN
jacks
are
not
in
use
and
the
short
plugs
are
not
inserted.
Insert
the
short
plugs
to
the
PRE
OUT
1
and
POWER
IN
jacks.
The
speaker
or
program
source
equipment
is
not
connected
correctly.
Connect
the
equipment
correctly.
(See
pages
6
and
7.)
The
correct
speakers
are
not
selected
with
SPEAKERS
selector.
Set
the
SPEAKERS
selector
correctly.
The
correct
function
selector
is
not
pressed.
Press
the
correct
function
selector.
The
volume
is
set
to
minimum.
Increase
the
volume.
Surround
effect
cannot
be
obtained.
Surround
effect
cannot
be
adjusted.
The
SURROUND
ON/OFF
button
is
set
to
OFF.
Press
the
SURROUND
ON/OFF
button
to
set
to
ON.
The
SOURCE
DIRECT
button
is
set
on.
Set
the
SOURCE
DIRECT
button
off.
One
channel
does
not
transmit
audio,
or
the
volume
from
the
left
and
right
speakers
is
unbalanced.
The
BALANCE
control
is
not
set
appropriately.
Adjust
the
BALANCE
control.
The
speaker
or
program
source
is
not
connected
correctly.
Connect
the
equipment
correctly.
(See
pages
6
and
7.)
There
is
an
abrupt
loss
of
sound
from
one
or
both
of
the
speakers,
and
the
PROTECTOR
indicator
flickers
in
the
display
window.
A
short-circuit
problem
activates
the
protective
circuit.
Turn
off
the
receiver,
eliminate
the
short-circuit
problem
and
turn
on
the
power
again.
If
there
is
no
short-circuit,
consult
your
nearest
Sony
dealer.
The
SPEAKER
IMPEDANCE
SELECTOR
on
the
rear
is
not
set
correctly.
Set
the
SPEAKER
IMPEDANCE
SELECTOR
correctly.
Sound
transmitted
from
the
speakers
is
reversed.
The
speakers
are
not
connected
correctly.
Connect
the
right
speaker
to
the
R
SPEAKER
terminals
and
the
left
speaker
to
the
L
SPEAKER
terminals.
There
is
lack
of
bass
sound
or
the
instrument
position
is
obscure.
The
+/-
connection
of
the
speaker
is
reversed.
Connect
the
speaker
with
the
correct
phase.
26