Sony STR-GX69ES Operating Instructions - Page 26
Troubleshooting
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Chapter 4 Other Information Troubleshooting Before proceeding through the check list below, examine the connections and the procedures outlined the manual. Should any problem persist after you have checked the following items, consult your nearest Sony dealer. Problem Sound is not heard. Surround effect cannot be obtained. i Ti Surround effect cannot be adjusted. E 4 One channel does not transmit audio, or the volume from the left and right speakers is unbalanced. There is an abrupt loss of sound from one or both of the speakers, and the PROTECTOR indicator flickers in the display window. Sound transmitted from the speakers is reversed. There is lack of bass sound or the instrument position is obscure. Cause The TAPE MONITOR jacks are not in use and the TAPE MONITOR button is pressed to ON. The ADAPTOR jacks or the FRONT jacks are not in use and the short plugs are not inserted. The PRE OUT and POWER IN jacks are not in use and the short plugs are not inserted. The speaker or program source equipment is not connected correctly. The correct speakers are not selected with SPEAKERS selector. The correct function selector is not pressed. The volume is set to minimum. The SURROUND ON/OFF button is set to OFF. The SOURCE DIRECT button is set on. The BALANCE control is not set appropriately. The speaker or program source is not connected correctly. A short-circuit problem activates the protective circuit. The SPEAKER IMPEDANCE SELECTOR on the rear is not set correctly. The speakers are not connected correctly. The +/- connection of the speaker is reversed. Remedy Press the TAPE MONITOR button to set to OFF. Insert the short plugs to the ADAPTOR jacks or the FRONT jacks. Insert the short plugs to the PRE OUT 1 and POWER IN jacks. Connect the equipment correctly. (See pages 6 and 7.) Set the SPEAKERS selector correctly. Press the correct function selector. Increase the volume. Press the SURROUND ON/OFF button to set to ON. Set the SOURCE DIRECT button off. Adjust the BALANCE control. Connect the equipment correctly. (See pages 6 and 7.) Turn off the receiver, eliminate the short-circuit problem and turn on the power again. If there is no short-circuit, consult your nearest Sony dealer. Set the SPEAKER IMPEDANCE SELECTOR correctly. Connect the right speaker to the R SPEAKER terminals and the left speaker to the L SPEAKER terminals. Connect the speaker with the correct phase. 26