Sony ZRD-2 Operating Instructions - Page 19

Error Codes, Display Units

Page 19 highlights

Error Codes When a system error or warning occurs, verify the error code as follows. For display units: Under [Array Information] in the main screen, double-click within the frame of the display unit or right-click it and select [Display Unit Info.] to display the [Display Unit Information] screen and the error code. For display controllers: Under [Controller List] in the main screen, double-click the display controller number or right-click it and select [Controller Info.] to display the [Controller Information] screen and the error code. Display Units Errors Error code 102 104 111 110 113 121 122 130 Category Power Temperature Board Connection/ communication Definition Solution Main Power (VDD1 / VDD2) Contact your local Sony representative. AC Power Supply Temperature (UC) Temperature (Ambient) Temperature (CELL_1 to CELL_12) Check the device environment and remove any obstructions from the fan and intake vent. If the problem persists, contact your local Sony representative. UC Board (Power-up Sequence / Shut- Contact your local Sony representative. Down Sequence / Power Supply / Flash Data Error / IC Setting / Other) UP Board (CELL_1 to CELL_12) Connection_Error / RS485 Communication / Video Input Signal / Connection_Error / RS485 Communication / Video Input Signal Check that all cables are properly connected. If the problem persists, contact your local Sony representative. Warnings Warning code 310 313 315 316 321 322 330 340 350 Category Definition Solution Temperature/fan Temperature (UC / Ambient) Temperature (CELL_1 to CELL_12) Fan (Right): stop / speed-down Check the device environment and remove any obstructions from the fan and intake vent. If the problem persists, contact your local Sony representative. Fan (Right): performance degradation Check the fan status and running time. Fan (Left): stop / speed-down Check the device environment and remove any obstructions from the fan and intake vent. If the problem persists, contact your local Sony representative. Fan (Left): performance degradation Check the fan status and running time. Board UC Board (Reserved) UP Board (Reserved) Turn the power off and turn it on again. If the problem persists, contact your local Sony representative. Connection/ UNIT Communication (RS485) Check the fan status and running time. communication RS485 Wrong Command / Video Input Check that all cables are properly connected. If the problem persists, contact your local Sony representative. System Update (UNIT FPGA) Perform update again. If the problem persists, contact your local Sony representative. 19

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19
Error Codes
When a system error or warning occurs, verify the error code as follows.
For display units:
Under [Array Information] in the main screen, double-click within the frame of the display unit or right-click it and select
[Display Unit Info.] to display the [Display Unit Information] screen and the error code.
For display controllers:
Under [Controller List] in the main screen, double-click the display controller number or right-click it and select
[Controller Info.] to display the [Controller Information] screen and the error code.
Display Units
Errors
Warnings
Error code
Category
Definition
Solution
102
Power
Main Power (VDD1 / VDD2)
Contact your local Sony representative.
104
AC Power Supply
111
Temperature
Temperature (UC)
Check the device environment and remove any obstructions from
the fan and intake vent. If the problem persists, contact your
local Sony representative.
110
Temperature (Ambient)
113
Temperature (CELL_1 to CELL_12)
121
Board
UC Board (Power-up Sequence / Shut-
Down Sequence / Power Supply / Flash
Data Error / IC Setting / Other)
Contact your local Sony representative.
122
UP Board (CELL_1 to CELL_12)
130
Connection/
communication
Connection_Error / RS485
Communication / Video Input Signal /
Connection_Error / RS485
Communication / Video Input Signal
Check that all cables are properly connected. If the problem
persists, contact your local Sony representative.
Warning
code
Category
Definition
Solution
310
Temperature/fan
Temperature (UC / Ambient)
Check the device environment and remove any obstructions from
the fan and intake vent. If the problem persists, contact your
local Sony representative.
313
Temperature (CELL_1 to CELL_12)
315
Fan (Right): stop / speed-down
Fan (Right): performance degradation
Check the fan status and running time.
316
Fan (Left): stop / speed-down
Check the device environment and remove any obstructions from
the fan and intake vent. If the problem persists, contact your
local Sony representative.
Fan (Left): performance degradation
Check the fan status and running time.
321
Board
UC Board (Reserved)
Turn the power off and turn it on again. If the problem persists,
contact your local Sony representative.
322
UP Board (Reserved)
330
Connection/
communication
UNIT Communication (RS485)
Check the fan status and running time.
RS485 Wrong Command / Video Input
Check that all cables are properly connected. If the problem
persists, contact your local Sony representative.
340
System
Update (UNIT FPGA)
Perform update again. If the problem persists, contact your local
Sony representative.
350