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TP-Link TD-VG3631 TD-VG3631 V1 User Guide - Page 120

T4. What can I do if I cannot access the Internet?, Never dial a, connection

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150Mbps Wireless AP/Client Router User Guide Select Never dial a connection Click OK Now, try to log on to the Web-based configuration page again after the above settings have been configured. If you still cannot access the configuration page, please restore your Modem Router's factory default settings and reconfigure your Modem Router following the instructions in 4.1 Login. Please feel free to contact our Technical Support if the problem still exists. T4. What can I do if I cannot access the Internet? 1) Check to see if all the connectors are connected well, including the telephone line, Ethernet cables and power adapter. 2) Check to see if you can log on to the web management page of the Modem Router. If you can, try the following steps. If you cannot, please set your computer referring to T3 then try to see if you can access the Internet. If the problem persists, please go to the next step. 3) Consult your ISP and make sure all the VPI/VCI, Connection Type, account username and password are correct. If there are any mistakes, please correct the settings and try again. 4) If you still cannot access the Internet, please restore your Modem Router to its factory default settings and reconfigure your Modem Router by following the instructions in 4.1 Login. 5) Please feel free to contact our Technical Support if the problem still exists. ) Note: For more details about Troubleshooting and Technical Support contact information, please log on to our Technical Support Website: http://www.tp-link.com/en/support 111

Section	Page
Package Contents	10
Chapter 1. Product Overview	11
1.1 Overview of the Modem Router	11
1.2 Main Features	12
1.3 Panel Layout	13
1.3.1 The Front Panel	13
1.3.2 The Back Panel	15
Chapter 2. Connecting the Modem Router	17
2.1 System Requirements	17
2.2 Installation Environment Requirements	17
2.3 Connecting the Modem Router	17
Chapter 3. Quick Installation Guide	19
3.1 Configuring the PC	19
3.2 Quick Installation Guide	22
Chapter 4. Configuring the Modem Router	28
4.1 Login	28
4.2 Status	28
4.3 Quick Setup	29
4.4 Network	29
4.4.1 WAN Settings	30
4.4.1.1 Static IP	31
4.4.1.2 Dynamic IP	33
4.4.1.3 PPPoE	35
4.4.1.4 PPPoA	36
4.4.1.5 IPoA	37
4.4.1.6 Bridge	38
4.4.2 EWAN	39
4.4.2.1 Dynamic IP	40
4.4.2.2 Static IP	40
4.4.2.3 PPPoE	41
4.4.3 Interface Grouping	42
4.4.4 LAN Settings	43
4.4.5 MAC Clone	45
4.4.6 ALG Settings	45
4.4.7 DSL Settings	46
4.5 DHCP Server	47
4.5.1 DHCP Settings	47
4.5.2 Clients List	49
4.5.3 Address Reservation	49
4.5.4 Conditional Pool	50
4.6 Wireless	52
4.6.1 Basic Settings	52
4.6.2 WPS Settings	54
4.6.3 Wireless Security	56
4.6.4 Wireless MAC Filtering	58
4.6.5 Wireless Advanced	59
4.6.6 Wireless Status	61
4.7 Voice	61
4.7.1 SIP Account	61
4.7.2 Dial Plan	63
4.7.2.1 Dial Plan List	64
4.7.2.2 Forbidden Call	65
4.7.2.3 Emergency Call	66
4.7.3 Phone Setup	66
4.7.4 Advanced Setup	69
4.7.5 Speed Dial	71
4.7.6 Call Log	71
4.7.7 Call Firewall	72
4.7.8 USB Voice Mail	74
4.8 USB Settings	77
4.8.1 USB Mass Storage	77
4.8.2 User Accounts	78
4.8.3 Storage Sharing	79
4.8.4 FTP Server	81
4.8.5 Media Server	83
4.8.6 Print Server	84
4.9 Route Settings	85
4.9.1 Default Gateway	85
4.9.2 Static Route	85
4.9.3 RIP Settings	86
4.10 Forwarding	87
4.10.1 Virtual Servers	87
4.10.2 Port Triggering	88
4.10.3 DMZ	90
4.10.4 UPnP	91
4.11 Parental Control	92
4.12 Firewall	93
4.12.1 Rule	93
4.12.2 LAN Host	94
4.12.3 WAN Host	95
4.12.4 Schedule	97
4.13 Traffic Control	98
4.13.1 Control Settings	98
4.13.2 Rules List	98
4.14 IP&MAC Binding	99
4.14.1 Binding Settings	100
4.14.2 ARP List	101
4.15 Dynamic DNS	101
4.16 Diagnostic	102
4.17 System Tools	103
4.17.1 System Log	103
4.17.2 Time Settings	104
4.17.3 Manage Control	105
4.17.4 CWMP Settings	105
4.17.5 SNMP Settings	106
4.17.6 Backup & Restore	107
4.17.7 Factory Defaults	107
4.17.8 Firmware Upgrade	108
4.17.9 Reboot	109
4.17.10 Statistics	109
Appendix A: Specifications	111
Appendix B: Troubleshooting	112
Appendix C: Telephony Features	121
Appendix D: Telephone Operation	123

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150Mbps Wireless AP/Client Router User Guide

111

Click

Select

Never dial a

connection

Now, try to log on to the Web-based configuration page again after the above settings have been

configured. If you still cannot access the configuration page, please restore your Modem Router’s

factory default settings and reconfigure your Modem Router following the instructions in

4.1 Login

Please feel free to contact our Technical Support if the problem still exists.

T4. What can I do if I cannot access the Internet?

1) Check to see if all the connectors are connected well, including the telephone line, Ethernet

cables and power adapter.

Check to see if you can log on to the web management page of the Modem Router. If you can,

try the following steps. If you cannot, please set your computer referring to

then try to see if

you can access the Internet. If the problem persists, please go to the next step.

3) Consult your ISP and make sure all the VPI/VCI, Connection Type, account username and

password are correct. If there are any mistakes, please correct the settings and try again.

4) If you still cannot access the Internet, please restore your Modem Router to its factory default

settings and reconfigure your Modem Router by following the instructions in

4.1 Login

5) Please feel free to contact our Technical Support if the problem still exists.

)

Note:

For more details about Troubleshooting and Technical Support contact information, please log on

to our Technical Support Website:

http://www.tp-link.com/en/support