TP-Link Touch P5 Touch P5 V1 User Guide - Page 108

FAQ, What can I do if I forgot my web-based management utility account?

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4. 14 FAQ Q1. What can I do if I cannot access the Internet? 1. Check if the Internet is working properly by connecting a computer directly to the wired router via an Ethernet cable. If not, contact your Internet Service Provider. 2. Tap Quick Setup on the menu screen to run the setup again. 3. Tap Reboot & Reset on the menu screen, select Reboot to reboot your Touch P5 and try again. Q2. What can I do if I forgot my wireless network password? Tap Wireless Settings on the menu screen to obtain the security password, both for 2.4GHz and 5GHz wireless network. Q2. How do I restore my Touch P5 to its factory default settings? 1. Tap Reboot & Reset on the menu screen, then tap Reset. 2. With your Touch P5 powered on, press and hold the Reset button on the back panel until the Touch P5 logo displays. Note: Once your Touch P5 is reset, all the settings will be lost and you will need to re-configure your Touch P5. Q3. What can I do if I forgot my administrator password? With your Touch P5 powered on, press and hold the Reset button on the back panel until the Touch P5 logo displays to restore your Touch P5 to its factory default settings, and create a new administrator password. Q4. What can I do if I forgot my web-based management utility account? 1. The default username and password of the web management utility are admin (in lower case). 2. The web-based management utility and touchscreen shares the same password, please try the administrator password of the touchscreen. 3. Restore your Touch P5 to its factory default settings: With your Touch P5 powered on, press and hold the Reset button on the back panel until the Touch P5 logo displays. Note: Once your Touch P5 is reset, all the settings will be lost and you will need to re-configure your Touch P5. Chapter 4 . Configure Touch P5 as an Access Point 105

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105
Chapter 4 .
Configure Touch P5 as an Access Point
4. 14
FAQ
Q1.
What can I do if I cannot access the Internet?
1.
Check if the Internet is working properly by connecting a computer directly to the wired router via an Ethernet cable. If
not, contact your Internet Service Provider.
2.
Tap
Quick Setup
on the menu screen to run the setup again.
3.
Tap
Reboot & Reset
on the menu screen, select
Reboot
to reboot your Touch P5 and try again.
Q2.
What can I do if I forgot my wireless network password?
Tap
Wireless Settings
on the menu screen to obtain the security password, both for 2.4GHz and 5GHz wireless network.
Q2.
How do I restore my Touch P5 to its factory default settings?
1.
Tap
Reboot & Reset
on the menu screen, then tap
Reset
.
2.
With your Touch P5 powered on, press and hold the
Reset
button on the back panel until the Touch P5 logo displays.
Note:
Once your Touch P5 is reset, all the settings will be lost and you will need to re-configure your Touch P5.
Q3.
What can I do if I forgot my administrator password?
With your Touch P5 powered on, press and hold the
Reset
button on the back panel until the Touch P5 logo displays to restore
your Touch P5 to its factory default settings, and create a new administrator password.
Q4.
What can I do if I forgot my web-based management utility account?
1.
The default username and password of the web management utility are
admin
(in lower case).
2.
The web-based management utility and touchscreen shares the same password, please try the administrator password
of the touchscreen.
3.
Restore your Touch P5 to its factory default settings: With your Touch P5 powered on, press and hold the
Reset
button
on the back panel until the Touch P5 logo displays.
Note:
Once your Touch P5 is reset, all the settings will be lost and you will need to re-configure your Touch P5.