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Data Plate, How to Obtain Service or Parts

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Oven Problem Oven light is not working properly. Oven light does not turn off. Cannot remove lens cover on light. Oven is not self-cleaning properly. Clock and timer are not working properly. "E" and a number appears in display and control beeps. With a new oven there is a strong odor when oven is turned on. Control does not react when a key is touched. Fan is running during modes that do not use convection. Warm air or steam escapes from oven vent. Cooling fan runs even when the oven is turned off. Oven door closes faster/slower than normal. Possible Causes and Suggested Solutions Replace or reinsert the light bulb if loose or defective. Touching the bulb with fingers may cause the bulb to burn out. Check for obstruction in oven door. Check to see if hinge is bent. There may be soil build-up around the lens cover. Wipe lens cover area with a clean dry towel prior to attemping to remove the lens cover. Allow the oven to cool before running self-clean. Always wipe out loose soils or heavy spillovers before running self-clean. If oven is badly soiled, set oven for the maximum self-clean time. Make sure there is electrical power to oven. This is a fault code. Follow the instructions in the display. If the code remains or there are no instructions in the display, press INFO to display more information (if applicable) and to turn off the beep. If the code is still displayed, write down the fault code number, turn off the oven, and call Service. This is normal with a new oven and will disappear after a few uses. Operating the self-clean cycle also "burns-off" the smell more quickly. Be sure that pad is clean. Touch the center of the touchpad. Use the flat part of your finger. On some models, the convection fan runs while the oven is preheating for the bake mode. This is normal. It is normal to see or feel steam or warm air escaping from the oven vent. Do not block the vent. This is normal. The cooling fan will continue to run, even after the oven has been turned off, until the oven has cooled sufficiently. The soft-close door hinges contain a damping fluid that is affected by temperature. If the oven is in a cold environment, the door will close slower than it will in a warmer environment. A warmer than normal environment, such as when cooking, may cause the door to close slightly faster. Data Plate The data plate shows the model and serial number. Refer to the data plate on the appliance when requesting service. The data plate location is shown in the following picture. How to Obtain Service or Parts To reach a service representative, see the contact information at the front of the manual. Please be prepared with the information printed on your product data plate when calling. 30

Section	Page
masterpiece® series built-in oven	1
Table of Contents 4	3
Table of ContentsUse and care manual	4
About This Manual	5
How This Manual is Organized	5
Signal Words for Safety and Best Use	5
9 WARNING	5
9 CAUTION	5
NOTICE:	5
Note:	5
IMPORTANT SAFETY INSTRUCTIONS	6
READ AND SAVE THESE INSTRUCTIONS	6
WARNING	6
Proper Installation and Maintenance	6
WARNING	6
WARNING	6
WARNING	6
WARNING	6
Fire Safety	6
WARNING	6
WARNING	6
WARNING	7
TO REDUCE THE RISK OF INJURY TO PERSONS IN THE EVENT OF A GREASE FIRE, OBSERVE THE FOLLOWING:	7
a. SMOTHER FLAMES with a close-fitting lid, cookie sheet, or metal tray, then turn off the burner. BE CAREFUL TO PREVENT BURNS. If the flames do not go out immediately, EVACUATE AND CALL THE FIRE DEPARTMENT.	7
b. NEVER PICK UP A FLAMING PAN – You may be burned.	7
c. DO NOT USE WATER, including wet dishcloths or towels – a violent steam explosion will result.	7
d. Use an extinguisher ONLY if:	7
Burn Prevention	7
CAUTION	7
Child Safety	7
CAUTION	7
Cleaning Safety	8
Cookware Safety	8
NOTICE:	8
Getting Started	9
Parts	9
Cooling Fan	9
Oven Vent	9
Convection Fan	9
Oven Bottom	10
9 WARNING	10
Accessories	10
Inserting Racks	10
9 CAUTION	10
Flat Rack	10
1. Grasp rack firmly on both sides.	10
2. Insert rack (see picture).	10
3. Tilt rack up to allow stop into rack guide.	10
4. Bring rack to a horizontal position and push the rest of the way in.	10
1. Grasp rack firmly on both sides and pull rack toward you.	10
2. When the stop is reached, tilt rack up and pull the rest of the way out.	10
Telescopic Rack	11
1. Hold the rack on a slight angle.	11
2. Engage the rear hooks in the accessory brackets.	11
3. Hold the rack straight.	11
4. Push the rack in until it is even with the front hooks.	11
5. Lift the rack up.	11
6. Push the rack in completely.	11
7. Engage the rack’s front hooks in the accessory brackets.	11
9 CAUTION	11
Control	12
Touchpads	12
Display Icons	12
Operation	13
About the Appliance	13
Before Using the Appliance for the First Time	13
Basic Features	13
Turning the Oven on and off	13
Setting the Language	13
1. Press INFO.	13
2. Press 2 for “custom”.	13
3. Press 2 for “Language”.	13
4. Use the numeric keys to select your preferred language.	13
The display from step 2 appears in the language you selected.	13
Tips:	13
Setting the Date and Time	14
1. Press CLOCK.	14
2. Enter the current time; for instance, for 11:30, press the keys 1 1 3 0.	14
3. Press CLOCK.	14
4. Press 1 for am or 2 for pm (12-hour-mode).	14
The clock is now set and operating. The menu item “Set date” is displayed:	14
1. Set the clock as described above.	14
2. Enter the current year; for instance, for 2012 press the keys 2 0 1 2.	14
3. Press CLOCK.	14
4. Enter the current month (1-12).	14
5. Press CLOCK.	14
6. Enter the current day of the month.	14
7. Press CLOCK.	14
The date has been set. Date and time are displayed:	14
Tips:	14
User Settings	14
1. Press INFO.	14
2. Press 2 for \	14
3. Select the desired menu item.	14
Tips:	14
Selecting the upper or lower oven	14
Setting the oven mode and temperature	15
1. Press ON/OFF to switch on the oven.	15
2. Double ovens: select the desired oven by pressing UPPER or LOWER.	15
3. Press the desired oven mode.	15
4. Enter the temperature, for instance, press 4 0 0 for 400 °F.	15
5. Press START.	15
The oven starts.	15
Tips:	15
Heating Time Limitation	15
100-200	15
38-93	15
24 h	15
201-550	15
94-288	15
12 h	15
Panel Lock	15
Timer	15
1. Press TIMER.	15
2. Enter length of time, for instance, 10 3 0 for 10 minutes and 30 seconds.	15
3. Press TIMER START/OFF.	15
The timer starts.	15
1. Press TIMER.	15
2. Set a new time.	15
3. Press TIMER START/OFF.	15
Tips:	15
Fast Preheat	16
1. Set the oven mode and temperature as usual.	16
2. Press FAST PREHEAT.	16
3. Press START.	16
Special features	16
Cook Time	16
9 CAUTION	16
1. Set the oven mode and temperature.	16
2. Press COOK TIME.	16
3. Enter the cooking time in hours and minutes. For instance, for 45 minutes, press the numbers 0 4 5.	16
4. Press START.	16
Tips:	16
Stop Time	16
9 CAUTION	16
1. Set a Cook Time first.	17
2. Press STOP TIME.	17
3. Enter the stop time. For instance, for 12:45, press the numbers 1 2 4 5.	17
4. Press START.	17
Tips:	17
Probe	17
1. Insert the probe into the meat as described above.	17
2. Connect the probe to the oven.	17
NOTICE:	17
3. Set the cooking mode and temperature.	17
4. Press PROBE.	17
5. Set the internal temperature for the probe; for instance, press 1 4 5 to set the probe temperature to 145º. See cooking charts for appropriate internal temperatures.	17
6. Press START.	17
Tips:	17
Easy Cook	17
9 CAUTION	17
1. Press EASY COOK.	18
2. Select the function using the numeric keys; for instance, 4 for \	18
3. Select the type of food you want to cook. For instance, press 1 for Rib Eye Roast.	18
4. Choose the level of doneness.	18
5. Use the numeric keys to set the weight, for instance press 3 5 for 3.5 lbs.	18
6. Press START.	18
The remaining programmed cooking time appears in the display. The time when the food will be done cooking is displayed next to the Stop Time symbol. At the end of the programmed time, the oven turns off and a beep sounds. Open the oven door or press ...	18
Tips:	18
Favorites	19
1. Select the cooking mode, cook time and temperature for your favorite dish.	19
2. Press FAVORITES.	19
3. Press numeric key 1 for \	19
4. Select your preferred memory setting.	19
The settings are stored.	19
1. Press FAVORITES.	19
2. Press numeric key 2 to select \	19
3. Select your preferred memory setting.	19
Tips:	19
Sabbath Mode	19
1. Press and hold BAKE for five seconds.	19
2. Press COOK TIME.	19
3. Set the preferred time, for instance, press the keys 3 0 0 0 for 30 hours.	19
4. Press START.	19
The oven starts.	19
Tips:	19
Getting the Most Out of Your Appliance	20
General Tips	20
Pan Placement	20
Aluminum Foil	20
9 WARNING	20
Preheating the Oven	20
Preheat Reminders	20
For Best Results	20
Baking Pans and Dishes	20
High Altitude Baking	20
Condensation	20
Bake %	21
Tips	21
Convection Bake (Some Models) 2	21
Tips	21
True Convection :	22
Tips	22
Roast %	22
Tips	22
Convection Roast 2	22
Tips	22
Broil #	22
Tips	22
Convection Broil 1	22
Tips	22
Pizza 2	23
Tips	23
Speed Convection ‹	23
Tips	23
Proof (Some Models) %	23
Warm %	23
9 CAUTION	23
When using Warm mode, follow these guidelines:	23
Dehydrate :	24
Tips	24
Dehydrate Chart	24
Cleaning and Maintenance	25
Self-Clean	25
9 WARNING	25
When using the Self-Clean setting	25
9 CAUTION	25
Avoid risk of damage	25
1. Press SELF CLEAN.	25
2. Press COOK TIME.	25
3. Depending on the soil level, you can change the length of the Self-Clean mode (1:30 - 2:30 hours). To change the cleaning time to 2 hours and 15 minutes (2:15), press 215.	25
4. Press START.	25
Tips:	25
Avoid These Cleaners	25
Cleaning Guide	25
Maintenance	26
Replacing an Oven Light	26
9 CAUTION	26
when replacing an oven light:	26
1. Turn off power to the oven at the main power supply (fuse or breaker box).	26
2. Remove the oven racks if necessary to provide access to the bulb housing.	26
3. Remove the glass cover by unscrewing it.	26
4. The halogen bulb is visible in the light fixture.	26
5. Remove the halogen bulb by pulling it out of the 2 pin socket. Pull straight down and out.	26
6. Replace with a new halogen bulb. Grasp the new bulb with a clean, dry cloth. Press the 2 pins on the bulb into the socket holes until the bulb is firmly seated.	27
7. Screw the glass cover back on.	27
8. Turn power back on at the main power supply (fuse or breaker box).	27
1. Turn off power to the oven at the main power supply (fuse or breaker box).	27
2. Remove oven racks if necessary to provide access to the bulb housing.	27
3. Optional: remove oven door to provide easier access and visibility.	27
4. Insert the tip of a narrow flat blade screwdriver between the metal clips at about a 40° angle. The screwdriver blade must be able to pass between the metal clips to reach the inner catch.	27
5. (A) Push the screwdriver blade inward to disengage the catch from the slot in the light housing.	27
6. (B) Gently pry the lens off by moving the screwdriver handle away from the oven wall. The lens should detach easily. Do not attempt to force it.	27
7. Pull the halogen bulb from its socket. If it is difficult to grasp the bulb using one hand, use both forefingers to pinch behind the rounded part of the bulb, then pull the bulb out using both hands.	27
8. Replace the halogen bulb. Grasp the new bulb with a clean, dry cloth. Align the bulb prongs with the socket holes and press into place.	27
9. Put the glass cover back on by inserting it into the mounting clip and pressing the end nearest you into the housing until it locks into place.	27
10. Turn power back on at the main power supply (fuse or breaker box).	27
Removing the Oven Door	28
9 CAUTION	28
When removing the oven door:	28
To remove the oven door:	28
1. Read the preceeding caution notice before beginning the oven door removal process.	28
2. Provide a nearby place to safely lay the door after removal so it will not fall over or be stepped upon. Lay the door flat on a blanket or cushioned surface.	28
3. Open the oven door fully until it is parallel to the floor. The door contains powerful springs to assist with closing the door. It is necessary to position the toggle locks in place to take the tension off the springs.	28
4. To access the toggle locks, remove the locking plate using a T20 star head driver.	28
5. After removing the screw, (A) lift the locking plate up and then pivot it out to remove. Repeat for the other hinge. Retain both locking plates and screws for reinstallation.	28
6. Flip the locking levers towards the door as far as they will go. Hint: (B) It may be helptul to use the tip of a screwdriver to pull out the locking levers. (C) Make sure both locking levers are in the locked position pushed all the way towards th...	28
7. With the toggles in place as shown, carefully close the oven door until the front side of the door is about 5½ inches (140 mm) from the control panel.	28
8. Grasp the door firmly using both hands. The door weighs over 30 pounds.	28
9 CAUTION	28
9. Lift the door up and pull out at an upward angle as shown in the following illustration. The notch in the hinge foot will disengage from the oven door frame. With both door hinge feet disengaged, lift the door off the unit.	29
10. Carefully move the door to a safe place to protect it from damage until you are ready to reinstall it.	29
Replacing the Oven Door	29
1. Hold the door firmly in both hands at a 30° angle to the front of the unit.	29
2. Guide the door hinges into the hinge slots on the unit housing.	29
3. Slide the door in until the slots on the hinges engage the oven housing. Hint: it may be necessary to rock the door slightly to seat it correctly.	29
4. Lower the door into the fully open 90° position. If the door will not lower all the way to the 90° position, the hinges are not correctly seated. The door should be straight, not crooked.	29
5. Push the locking toggles back into the unlocked position, toward the oven cavity.	29
6. Reinstall the locking plates and screws (see door removal process above).	29
7. Close the door gently. It should close all the way. Gently open and close the door several times to be sure it is correctly installed and securely in place.	29
Service	29
Troubleshooting Chart	29
Data Plate	30
How to Obtain Service or Parts	30
Cooking Charts	31
The charts can be used as a guide. Follow package or recipe directions.	31
Baked Goods/Entrees	31
Meats	32
The charts can be used as a guide. Follow package or recipe directions.	32
STATEMENT OF LIMITED PRODUCT WARRANTY	34
What this Warranty Covers & Who it Applies to	34
How Long the Warranty Lasts	34
Repair/Replace as Your Exclusive Remedy	34
Out of Warranty Product	35
Warranty Exclusions	35
THERMADOR® Support	36
Service	36
Parts and Accessories	36
Table des MatièresNotice d’utilisation	37
À propos de ce manuel	38
Comment ce manuel est organisé	38
Mots de signalisation pour la sécurité et l'utilisation optimale	38
9 AVERTISSEMENT	38
9 ATTENTION	38
AVIS :	38
Remarque :	38
CONSIGNES DE SÉCURITÉ IMPORTANTES	39
LIRE ET CONSERVER CES CONSIGNES	39
AVERTISSEMENT	39
Installation et entretien corrects	39
AVERTISSEMENT	39
AVERTISSEMENT	39
AVERTISSEMENT	39
AVERTISSEMENT	39
Sécurité-incendie	39
AVERTISSEMENT	39
AVERTISSEMENT	40
AVERTISSEMENT	40
POUR RÉDUIRE LE RISQUE DE LÉSIONS CORPORELLES DANS L'ÉVENTUALITÉ D'UN FEU DE GRAISSE, OBSERVER LES CONSIGNES SUIVANTES :	40
a. ÉTOUFFER LES FLAMMES à l'aide d'un couvercle bien hermétique, d'une tôle à biscuits ou d'un plateau en métal, puis éteindre l'appareil. FAIRE ATTENTION À NE PAS SE BRÛLER. Si les flammes ne s'éteignent pas immédiatement, ÉVACUER LES LI...	40
b. NE JAMAIS SAISIR UN RÉCIPIENT QUI BRÛLE. Vous pourriez vous brûler.	40
c. NE PAS UTILISER D'EAU, y compris les chiffons ou serviettes mouillées. Une violente explosion de vapeur risque de se produire.	40
d. Utiliser un extincteur uniquement si :	40
Prévention des brûlures	40
ATTENTION	40
Sécurité des enfants	41
ATTENTION	41
Consignes en matière de nettoyage	41
Sécurité pour la batterie de cuisine	41
AVIS :	41
Mise en route	42
Pièces	42
Ventilateur de refroidissement	42
Évent du four	42
Ventilateur à convection	43
Sole du four	43
9 AVERTISSEMENT	43
Accessoires	43
Mise en place de la grille	43
9 ATTENTION	43
Grille plate	43
1. Saisir fermement la grille par les côtés.	43
2. Installer la grille (voir illustration).	43
3. Incliner la grille vers le haut pour mettre la butée dans le guide.	43
4. Amener la grille en position horizontale et pousser jusqu'au fond.	43
1. Saisir fermement la grille par les côtés et tirer vers soi.	43
2. Lorsque la butée est atteinte, incliner vers le haut et tirer complètement vers soi.	43
Grille télescopique	44
1. Tenir la grille en l'inclinant légèrement.	44
2. Insérer les crochets arrière dans les supports d'accessoires.	44
3. Tenir la grille en position horizontale.	44
4. Introduire la grille jusqu'à ce qu'elle soit alignée avec les crochets avant.	44
5. Soulever la grille.	44
6. Pousser la grille jusqu'au fond.	44
7. Introduire les crochets avant de la grille dans les supports d'accessoires.	44
9 ATTENTION	44
Tableau de commande	45
Touches à effleurement	45
Symbole d'affichage	46
Fonctionnement	46
Concernant cet appareil	46
Avant la première utilisation	46
Fonctionnalités de base	46
Activation et désactivation du four	46
Paramétrage de la langue	46
1. Appuyer sur INFO.	46
2. Pour \	47
3. Pour \	47
4. Utiliser les touches numériques pour programmer le langage désiré.	47
L'affichage de l'étape 2 apparaît dans la langue que vous avez sélectionnée.	47
Conseils :	47
Paramétrage de la date et de l'heure	47
1. Appuyer sur CLOCK.	47
2. Saisir l'heure actuelle ; par exemple, pour 11 h 30, appuyer sur les touches 1 1 3 0.	47
3. Appuyer sur CLOCK.	47
4. Appuyer sur 1 pour \	47
L'horloge est maintenant programmée et fonctionnelle. L'élément de menu \	47
1. Programmer l'horloge comme indiqué précédemment.	47
2. Saisir l'année en cours ; par exemple, pour 2012, appuyer sur les touches 2 0 1 2.	47
3. Appuyer sur CLOCK.	47
4. Saisir le mois en cours (1 à 12).	47
5. Appuyer sur CLOCK.	47
6. Saisir le jour actuel du mois.	47
7. Appuyer sur CLOCK.	47
La date a été programmée. La date et l'heure sont affichées :	47
Conseils :	47
Paramètres utilisateur	47
1. Press INFO.	48
2. Pour \	48
3. Sélectionner l'élément de menu désiré.	48
Conseils :	48
Sélection du four supérieur ou inférieur	48
Paramétrage du mode du four et de la température	48
1. Appuyer sur ON/ OFF (MARCHE/ARRÊT) pour mettre le four sous tension.	48
2. Fours doubles : pour sélectionner le four désiré, appuyer sur UPPER (SUPÉRIEUR) ou LOWER (INFÉRIEUR).	48
3. Appuyer sur le mode désiré.	48
4. Saisir la température, par exemple pour 400 °F (204 °C), appuyer sur 4 0 0.	48
5. Appuyer sur START (DÉPART).	48
Le four se met en marche.	48
Conseils :	48
Limitation du temps de chauffage	48
100-200	49
38-93	49
24 h	49
201-550	49
94-288	49
12 h	49
Verrouillage du tableau de commande	49
Minuterie (Timer)	49
1. Appuyer sur TIMER (MINUTERIE).	49
2. Saisir la durée, par exemple, 10 30 pour 10 minutes et 30 secondes.	49
3. Appuyer sur TIMER START/OFF (DÉPART/ARRÊT MINUTERIE).	49
La minuterie se déclenche.	49
1. Appuyer sur TIMER (MINUTERIE).	49
2. Définir la nouvelle durée.	49
3. Appuyer sur TIMER START/OFF (DÉPART/ARRÊT MINUTERIE).	49
Conseils :	49
Préchauffage rapide	49
1. Régler le mode du four et la température comme à l'accoutumée.	49
2. Appuyer sur FAST PREHEAT.	49
3. Appuyer sur START.	49
Fonctions spéciales	50
Temps de cuisson (Cook Time)	50
9 ATTENTION	50
1. Régler le mode du four et la température.	50
2. Appuyer sur COOK TIME.	50
3. Saisir le temps de cuisson en heures et en minutes. Par exemple, pour 45 minutes de cuisson, appuyer sur les chiffres 0 4 5.	50
4. Appuyer sur START.	50
Conseils :	50
Heure d'arrêt	50
9 ATTENTION	50
1. Régler tout d'abord la durée de cuisson.	50
2. Appuyer sur STOP TIME (heure d'arrêt).	50
3. Entrer l'heure d'arrêt. Par exemple pour indiquer 12:45, appuyer sur les chiffres 1 2 4 5.	50
4. Appuyer sur START (démarrage).	50
Conseils :	51
Sonde (Probe - certains modèles)	51
1. Introduire la sonde dans la viande comme décrit ci- dessus.	51
2. Brancher la sonde sur le four.	51
Remarque :	51
3. Régler le mode de cuisson et la température.	51
4. Appuyer sur PROBE (SONDE).	51
5. Régler la température interne de la sonde ; par exemple, pour régler la température de la sonde sur 145°, appuyer sur 1 4 5. Voir les tableaux de cuisson pour obtenir les températures internes appropriées.	51
6. Appuyer sur START (DÉPART).	51
Conseils :	51
Cuisson automatique (Easy Cook)	51
9 ATTENTION	51
1. Appuyer sur EASY COOK.	52
2. électionner la fonction à l'aide des touches numériques ; par exemple, 4 pour \	52
3. Sélectionner le type d'aliment que vous voulez cuisiner. Par exemple, pour \	52
4. Choisir le niveau de cuisson.	52
5. Utiliser les touches numériques pour programmer le poids, par exemple pour 3.5 lb, appuyer sur 3 5.	52
6. Appuyer sur START	52
La durée de cuisson programmée restante apparaît sur l'affichage. L'heure à laquelle la cuisson sera terminée est affichée près du symbole Heure d'arrêt. À la fin du temps programmé, le four s'éteint et un signal sonore retentit. Ouvrir la...	52
Conseils :	52
Favorites (favoris)	53
1. Sélectionnez le mode de cuisson, le temps de cuisson et la température de votre plat favoris.	53
2. Appuyer sur FAVORITES (favoris).	53
3. Appuyer sur la touche 1 pour sauvegarder le réglage.	53
4. Sélectionner le réglage de mémoire voulu.	53
Les réglages sont entrés en mémoire.	53
1. Appuyer sur FAVORITES (favoris).	53
2. Appuyer sur la touche 2 pour sélectionner \	53
3. Sélectionner le réglage de mémoire voulu.	53
Conseils :	53
Mode Sabbat (Sabbath Mode)	53
1. Appuyer et maintenir enfoncée la touche BAKE pendant cinq secondes.	53
2. Appuyer sur COOK TIME.	53
3. Programmer le temps désiré ; par exemple, pour 30 heures, appuyer sur les touches 3 0 0 0.	53
4. Appuyer sur START.	53
Le four se met en marche.	53
Conseils :	53
Tirer le meilleur parti de votre appareil	54
Conseils généraux	54
Mise en place des ustensiles de cuisson	54
Papier aluminium	54
9 AVERTISSEMENT	54
Préchauffer le four	54
Préchauffage Rappels	54
Pour de meilleurs résultats	54
Moules et plats	54
Cuisson à haute altitude	55
Condensation	55
Bake (Cuisson) %	55
Conseils	55
Convection Bake (Cuisson par convection - certains modèles) 2	55
Conseils	55
True Convection ( Convection authentique) :	56
Conseils	56
Roast (Rôtissage) %	56
Conseils	56
Convection Roast (Rôtissage par convection) 2	56
Conseils	56
Broil (Cuisson au gril)#	57
Conseils	57
Convection Broil (Cuisson au gril par convection) 1	57
Conseils	57
Pizza 2	57
Conseils	57
Speed Convection (Convection rapide) ‹	58
Conseils	58
Proof (Apprêt - certains modèles) %	58
Warm (Maintien au chaud) %	58
9 ATTENTION	58
lors de l'utilisation du mode de maintien au chaud, suivre les recommandations suivantes :	58
Dehydrate (Dessiccation) :	58
Conseils	58
Tableau de dessiccation	59
Nettoyage et entretien	60
Autonettoyage	60

Match case Limit results 1 per page

Data Plate

The data plate shows the model and serial number. Refer

to the data plate on the appliance when requesting

service. The data plate location is shown in the following

picture.

How to Obtain Service or Parts

To reach a service representative, see the contact

information at the front of the manual. Please be

prepared with the information printed on your product

data plate when calling.

Oven light is not working properly.

Replace or reinsert the light bulb if loose or defective.

Touching the bulb with fingers may cause the bulb to

burn out.

Oven light does not turn off.

Check for obstruction in oven door. Check to see if

hinge is bent.

Cannot remove lens cover on light.

There may be soil build-up around the lens cover. Wipe

lens cover area with a clean dry towel prior to attemping

to remove the lens cover.

Oven is not self-cleaning properly.

Allow the oven to cool before running self-clean. Always

wipe out loose soils or heavy spillovers before running

self-clean. If oven is badly soiled, set oven for the maxi-

mum self-clean time.

Clock and timer are not working properly.

Make sure there is electrical power to oven.

“E“ and a number appears in display and control beeps.

This is a fault code. Follow the instructions in the display.

If the code remains or there are no instructions in the

display, press INFO to display more information (if appli-

cable) and to turn off the beep. If the code is still dis-

played, write down the fault code number, turn off the

oven, and call Service.

With a new oven there is a strong odor when oven is turned

on.

This is normal with a new oven and will disappear after a

few uses. Operating the self-clean cycle also “burns-off“

the smell more quickly.

Control does not react when a key is touched.

Be sure that pad is clean. Touch the center of the touch-

pad. Use the flat part of your finger.

Fan is running during modes that do not use convection.

On some models, the convection fan runs while the oven

is preheating for the bake mode. This is normal.

Warm air or steam escapes from oven vent.

It is normal to see or feel steam or warm air escaping

from the oven vent. Do not block the vent.

Cooling fan runs even when the oven is turned off.

This is normal. The cooling fan will continue to run, even

after the oven has been turned off, until the oven has

cooled sufficiently.

Oven door closes faster/slower than normal.

The soft-close door hinges contain a damping fluid that

is affected by temperature. If the oven is in a cold envi-

ronment, the door will close slower than it will in a

warmer environment. A warmer than normal environ-

ment, such as when cooking, may cause the door to

close slightly faster.

Oven Problem

Possible Causes and Suggested Solutions