Toshiba 26HL66 Operating Guide - Page 45

Chapter 7: Troubleshooting Sound problems • Check the antenna/cable connections (- Installation Guide). • The station may have broadcast difficulties. Try another channel. • The sound may be muted. Press VOLUME. • If you hear no sound, try setting the MTS feature to Stereo mode (- page 32). • If you are not receiving a second audio program from a known SAP source, make sure the MTS feature is set to SAP mode (- page 32). • If you hear audio that seems "incorrect" for the program you are watching (such as music or a foreign language), the SAP mode may be on. Set the MTS feature to Stereo mode (- page 32). Remote control problems • Make sure the remote control is set to the correct device mode (- page 9). • Remove all obstructions between the remote control and the TV. • The remote control batteries may be dead. Replace the batteries (- page 7). • Your TV remote control may not operate certain features on your external device. Refer to the owner's manual for your other device to determine its available features. If your TV remote control does not operate a specific feature on another device, use the remote control that came with the device (- pages 9-13). • If the TV still does not act as expected, use the Restore Factory Defaults procedure (- page 20). Channel tuning problems • Make sure the remote control is set to the correct device mode (- page 8). • The channel may have been erased from the channel memory by the Channel Add/Delete feature. Add the channel to the channel memory (- page 17). • The channel may be blocked by the Channels Block feature. Unblock the channel (- page 36). • If you are unable to tune digital channels, check the antenna configuration (- page 16). If you are still unable to tune digital channels, clear all channels from the channel list (- page 18) and reprogram channels into the channel memory (- page 17). If you are still unable to tune digital channels, use the Restore Factory Defaults procedure (- page 20). Also see "TV stops responding to controls" and "Other problems" (- page 44). Closed caption problems • If the program or video you selected is not closedcaptioned, no captions will display on-screen (- page 30). • If text is not available, a black rectangle may appear onscreen. If this happens, turn off the closed caption feature (- page 30). • A closed caption signal may not display correctly in the following situations: a) when a videotape has been dubbed; b) when the signal reception is weak; or c) when the signal reception is nonstandard (- page 30). Rating blocking (V-Chip) problems • If you forget your PIN code: While the PIN code entering screen is displayed, press E four times within 5 seconds. The PIN code you previously stored will be cleared (- page 33). • The V-Chip feature is available for the U.S. V-Chip system only (- page 34). 45