Toshiba 70CT User Guide - Page 54

2 Troubleshooting Procedures 2.6 Hard Disk Drive (HDD) Troubleshooting Procedure 2 Message Check When the HDD does not function properly, some of the following error messages may appear on the display. Start with Check 1 below and perform the other checks as instructed. Check 1 If any of the following messages display, go to Check 5. If not, go to Check 2: HDD ERROR or HDD #x ERROR (After 5 seconds this message will disappear.) Check 2 If either of the following messages displays go to Check 3. If not, go to check 5. Insert system disk in drive Press any key when ready ..... or Non-System disk or disk error Replace and press any key Check 3 Use the Toshiba MS-DOS system disk to install a system program on the hard disk, using the SYS command. If the following message displays, the system program has been transferred to the HDD. Restart the computer. If the error message still displays, go to Check 4. System transferred Check 4 If the HDD is firmly connected to the system board, go to Check 5. Check 5 The HDD connector may be defective or damaged. Replace the HDD connector with a new one following the steps in Chapter 4, Replacement Procedures. If the HDD is still not functioning properly, go to Procedure 3. Procedure 3 Format Check The HDD is formatted using the low level format program and the MS-DOS FORMAT program. To format the HDD, start with Check 1 below and do the other steps as required. Check 1 Format the hard disk using FORMAT C:/S/U to transfer the system program to the HDD. If the following message displays, the HDD is formatted. Format complete If any other error message displays, refer to the Toshiba MS-DOS Manual for more information and do Check 2. Libretto 50CT/70CT Maintenance Manual 2-21