Toshiba PA3680U-1PRP User Guide - Page 31

Power issues, External display issues

Get Toshiba PA3680U-1PRP PDF manuals and user guides View all Toshiba PA3680U-1PRP manuals
Add to My Manuals
Save this manual to your list of manuals

Page 31 highlights

Power issues Troubleshooting 31 Power issues Problem Docked computer will not turn on (Your computer's AC power light does not turn on) Docked computer enters Resume mode and shuts down Docked computer shuts down and its AC power light is flashing Solution(s) Check the connections. Make sure the power cord is firmly connected to the port replicator and a live electrical power outlet. Check the condition of the power cord and plug prongs. If the cord is frayed or damaged or the plug prongs are bent, replace the cord. If the plug prongs are soiled, wipe them with a clean cloth. Disconnect and reconnect the AC adaptor and try again to turn on the computer. If the port replicator still does not power the computer, contact Toshiba support. For contact information, please see "If you need further assistance" on page 34. If the computer's internal temperature becomes too high, the computer will automatically enter Resume mode and shut down. Leave the computer off until its interior reaches room temperature. If the computer has reached room temperature and still does not start, or if it starts but shuts down quickly, contact Toshiba support. For contact information, please see "If you need further assistance" on page 34. Indicates a problem with the heat dispersal system of the computer. Please contact Toshiba support. For contact information, please see "If you need further assistance" on page 34. External display issues Refer also to your computer and monitor documentation. Problem External display does not turn on Cannot display information to a DVD-D and RGB Monitor at the same time Display error Solution(s) Press hotkeys Fn + F5 to change the display setting. Choose a setting that displays information to an external monitor. Refer to your computer user's manual for more information on display settings. Make sure that the monitor's power switch is on. Confirm that the monitor's power cable is plugged into a live electrical power outlet. Try adjusting the contrast and brightness controls on the monitor. Check that the cables connecting the monitors are firmly attached on both ends. Some computer models do not support output to DVI and RGB monitors simultaneously. Check the documentation for your computer model. Check that the cable connecting the monitor to the port replicator is firmly attached. If the problem persists, contact Toshiba support. For contact information, please see "If you need further assistance" on page 34.

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
31
Troubleshooting
Power issues
Power issues
External display issues
Refer also to your computer and monitor documentation.
Problem
Solution(s)
Docked computer will not turn on
(Your computer’s AC power light
does not turn on)
Check the connections. Make sure the power cord is firmly connected
to the port replicator and a live electrical power outlet.
Check the condition of the power cord and plug prongs. If the cord is
frayed or damaged or the plug prongs are bent, replace the cord. If the
plug prongs are soiled, wipe them with a clean cloth.
Disconnect and reconnect the AC adaptor and try again to turn on the
computer.
If the port replicator still does not power the computer, contact Toshiba
support. For contact information, please see
“If you need further
assistance” on page 34
.
Docked computer enters Resume
mode and shuts down
If the computer’s internal temperature becomes too high, the computer
will automatically enter Resume mode and shut down. Leave the
computer off until its interior reaches room temperature.
If the computer has reached room temperature and still does not start,
or if it starts but shuts down quickly, contact Toshiba support. For
contact information, please see
“If you need further assistance” on
page 34
.
Docked computer shuts down and
its AC power light is flashing
Indicates a problem with the heat dispersal system of the computer.
Please contact Toshiba support. For contact information, please see
“If
you need further assistance” on page 34
.
Problem
Solution(s)
External display does not turn on
Press hotkeys Fn + F5 to change the display setting. Choose a setting
that displays information to an external monitor. Refer to your computer
user's manual for more information on display settings.
Make sure that the monitor’s power switch is on. Confirm that the
monitor’s power cable is plugged into a live electrical power outlet.
Try adjusting the contrast and brightness controls on the monitor.
Cannot display information to a
DVD-D and RGB Monitor at the
same time
Check that the cables connecting the monitors are firmly attached on
both ends.
Some computer models do not support output to DVI and RGB
monitors simultaneously. Check the documentation for your computer
model.
Display error
Check that the cable connecting the monitor to the port replicator is
firmly attached.
If the problem persists, contact Toshiba support. For contact
information, please see
“If you need further assistance” on page 34
.