Toshiba Portege A600 PPA61C-02H01S Users Manual Canada; English - Page 187

eSATA device, Additional memory module, Problem, Procedure, Power

Page 187 highlights

Troubleshooting eSATA device In addition to the information in this section, please also refer to the documentation supplied with your eSATA device. Problem Procedure eSATA device does not work Remove the eSATA device from the computer and then reconnect it to a free port it in order to ensure it is firmly attached. A connected eSATA device may not be recognized if it is connected to the computer's eSATA/USB combo port while the computer is in Sleep Mode or Hibernation Mode. If this occurs, disconnect the eSATA device and then reconnect the device while the computer is turned on. Ensure that any required eSATA device drivers are properly installed - to achieve this you should refer to both the device documentation and the operating system documentation. If you are still unable to resolve the problem, contact your reseller, dealer or service provider. Additional memory module Please also refer to Chapter 3, Hardware, Utilities and Options, for further information on installing and removing memory modules. Problem Procedure If you install a memory module that is not compatible with the computer, the Power indicator will flash (on for 0.5 seconds, off for 0.5 seconds) in the following way; If there is an error: repeatedly flashes orange twice, then white or green once. In the event the Power indicator flashes when the computer is turned on, you should first check that the installed memory module(s) are compatible with the computer. If there is an error with a compatible memory module, there is a possibility the memory module is damaged. If you determine that an incompatible module has been installed, you should follow the steps as detailed below: 1. Turn off the computer. 2. Disconnect the AC adaptor and all peripheral devices. 3. Remove the battery pack. 4. Remove the incompatible memory module. 5. Install the battery and/or connect the AC adaptor. 6. Turn on the computer. If you are still unable to resolve the problem, contact your reseller, dealer or service provider. User's Manual 8-17

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User’s Manual
8-17
Troubleshooting
eSATA device
In addition to the information in this section, please also refer to the
documentation supplied with your eSATA device.
Additional memory module
Please also refer to Chapter 3,
Hardware, Utilities and Options
, for further
information on installing and removing memory modules.
Problem
Procedure
eSATA device does
not work
Remove the eSATA device from the computer
and then reconnect it to a free port it in order to
ensure it is firmly attached.
A connected eSATA device may not be
recognized if it is connected to the computer's
eSATA/USB combo port while the computer is in
Sleep Mode or Hibernation Mode. If this occurs,
disconnect the eSATA device and then reconnect
the device while the computer is turned on.
Ensure that any required eSATA device drivers
are properly installed - to achieve this you should
refer to both the device documentation and the
operating system documentation.
If you are still unable to resolve the problem,
contact your reseller, dealer or service provider.
Problem
Procedure
If you install a memory
module that is not
compatible with the
computer, the
Power
indicator will flash (on
for 0.5 seconds, off for
0.5 seconds) in the
following way;
If there is an error:
repeatedly flashes
orange twice, then
white or green once.
In the event the
Power
indicator flashes when
the computer is turned on, you should first check
that the installed memory module(s) are
compatible with the computer. If there is an error
with a compatible memory module, there is a
possibility the memory module is damaged.
If you determine that an incompatible module has
been installed, you should follow the steps as
detailed below:
1.
Turn off the computer.
2.
Disconnect the AC adaptor and all peripheral
devices.
3.
Remove the battery pack.
4.
Remove the incompatible memory module.
5.
Install the battery and/or connect the AC
adaptor.
6.
Turn on the computer.
If you are still unable to resolve the problem,
contact your reseller, dealer or service provider.