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Toshiba Portege M780-S7214 User Guide - Page 207

The computer stops working hangs when you insert an, Hot swapping removing one ExpressCard

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If Something Goes Wrong ExpressCard® problems 207 The computer stops working (hangs) when you insert an ExpressCard®. 1 If the ExpressCard® causes the system to hang, hold down the ON/OFF button until the computer shuts down (approximately 10 seconds). 2 Restart the computer and press the F8 key immediately after pressing the ON/OFF button. 3 From the menu, select Safe Mode. 4 After the computer starts, click Start, Control Panel, System and Security, and then under System, click Device Manager. 5 Look for an item with a yellow shield with an exclamation mark in it. This indicates there is a resource conflict. Do one of the following: ❖ If there is a resource conflict, right-click the item marked with the yellow exclamation point and select Uninstall from the menu, and then proceed to step 6. ❖ If no resource conflict is indicated, contact the card manufacturer for additional troubleshooting assistance. 6 Click OK to confirm the uninstall. 7 In the Device Manager window, click the Action menu and select Scan for Hardware changes. 8 Restart the computer normally. 9 If the issue is not resolved, contact the card manufacturer for additional troubleshooting assistance. Hot swapping (removing one ExpressCard® and inserting another without turning the computer off) fails. Follow this procedure before you remove an ExpressCard®: 1 Prepare the card for removal by clicking on the Show hidden icons button ( ), if necessary, in the notification area and then selecting the Safely Remove Hardware and Eject Media icon. 2 Click Eject [device name] for the device you want to remove. The Safe To Remove Hardware message appears. 3 Remove the device.

Section	Page
Portégé® M780 Series User’s Guide	1
Contents	28
Introduction	36
This guide	38
Safety icons	39
Other icons used	39
Your computer’s features and specifications	40
Other documentation	40
Service options	40
Chapter 1: Getting Started	41
Selecting a place to work	41
Setting up a work environment	41
Keeping yourself comfortable	42
Precautions	42
Important information on your computer’s cooling fan	44
Setting up your computer	44
Connecting to a power source	45
Charging the main battery	47
Using the computer for the first time	48
Opening the display panel	48
Turning on the power	49
Setting up your software	50
Registering your computer with Toshiba	50
Adding optional external devices	50
Adding memory (optional)	51
Installing a memory module	51
Removing a memory module	57
Checking total memory	59
Recovering the Internal Storage Drive	60
Recovering to out-of-box state (recommended recovery method)	61
Recovering to a custom size partition	64
Recovering without changing the internal storage drive partitions	66
Creating recovery DVDs/media	69
Restoring from recovery DVDs/media	71
Erasing the Internal Storage Drive	73
Checking the internal storage drive operating status	75
Installing drivers and applications	75
Using the TouchPad™	75
Adjusting TouchPad™ settings	77
Disabling or enabling the TouchPad™	78
Using external display devices	78
Directing the display output when you turn on the computer	79
Adjusting the quality of the external display	80
Using an external keyboard	80
Using a mouse	80
Connecting a printer	81
Setting up a printer	82
Turning off the computer	82
Options for turning off the computer	83
Using the Shut down command	85
Using and configuring Hibernation mode	87
Using and configuring Sleep mode	90
Closing the display panel	93
Using your computer in tablet mode	93
Customizing your computer’s settings	94
Caring for your computer	94
Cleaning the computer	95
Moving the computer	95
Using a computer lock	95
Chapter 2: Learning the Basics	97
Computing tips	97
Using the keyboard	98
Character keys	99
Making your keyboard emulate a full-size keyboard	99
Ctrl, Fn, and Alt keys	99
Function keys	99
Special Windows® keys	100
Overlay keys	100
Starting a program	101
Starting a program from the Start menu	102
Starting a program from Windows® Explorer	102
Starting a program using the Search programs and files field	103
Saving your work	104
Printing your work	105
Backing up your work	106
Restoring your work	107
Using the optical disc drive	107
Optical disc drive components	108
Inserting an optical disc	109
Playing an audio CD	111
Playing optical media	111
Recording optical media	111
Removing a disc with the computer on	112
Removing a disc with the computer off	112
Caring for optical discs	113
Toshiba’s online resources	113
Chapter 3: Mobile Computing	114
Toshiba’s energy-saver design	114
Running the computer on battery power	115
Battery Notice	115
Power management	116
Using additional batteries	117
Charging batteries	117
Charging the main battery	117
Charging the RTC battery	118
Monitoring main battery power	119
Determining remaining battery power	120
What to do when the main battery runs low	121
Setting battery notifications	121
Conserving battery power	122
Power Plans	123
Using a hot key to set the Power Plan	124
Using the TOSHIBA eco power plan	125
Changing the main battery	125
Removing the battery from the computer	125
Inserting a charged battery	127
Taking care of your battery	128
Safety precautions	128
Maintaining your battery	129
Disposing of used batteries	130
Traveling tips	131
Chapter 4: Exploring Your Computer’s Features	132
Exploring the desktop	132
Finding your way around the desktop	133
Setting up for communications	135
Connecting your computer to a network	136
Connecting a modem to a telephone line	137
Exploring audio features	138
Recording sounds	138
Using external speakers or headphones	139
Using tablet mode	139
Preparing to use the tablet	139
Using tablet mode	141
Using the Toshiba tablet pen	142
Returning the computer to its original configuration	143
Using the Web Camera	143
Using an ExpressCard®	144
Inserting an ExpressCard®	144
Removing an ExpressCard®	145
Using the Memory card reader	145
Inserting memory media	146
Removing memory media	147
Using the Ultra SlimBay II	148
Removing a module from the Ultra SlimBay II	148
Inserting a module into the Ultra SlimBay II	149
Using the i.LINK® port	150
Using the eSATA/USB combo port	150
Using the expansion port	150
Chapter 5: Utilities	152
TOSHIBA Assist	153
Connect	154
Secure	155
Protect & Fix	156
Optimize	157
TOSHIBA Application Installer	158
Setting passwords	159
Using an instant password	159
Using a supervisor password	160
Using a user password	161
TOSHIBA Face Recognition Utility	163
TOSHIBA PC Diagnostic Tool Utility	164
TOSHIBA HDD Protection Utility	165
Mouse Utility	166
TOSHIBA Hardware Setup	167
USB Sleep and Charge Utility	169
Starting the USB Sleep and Charge Utility	169
USB Sleep and Charge	169
Enabling USB Sleep and Charge	171
Power supply mode settings	171
TOSHIBA Zooming Utility	173
TOSHIBA Button Support	174
TOSHIBA Rotation Utility	175
Windows® Mobility Center	176
Tablet PC Settings	177
TOSHIBA Tablet Access Code Utility	179
TOSHIBA Accessibility	180
Trusted Platform Module (TPM)	181
Fingerprint Authentication Utility	182
Fingerprint utility limitations	182
Using the Fingerprint Authentication Utility	182
Fingerprint Logon	182
Care and maintenance of your fingerprint reader	183
Fingerprint reader limitations	184
TOSHIBA eco Utility™	185
TOSHIBA Service Station	186
TOSHIBA PC Health Monitor	186
ConfigFree®	187
Getting Started	187
ConfigFree® Utilities	188
Chapter 6: If Something Goes Wrong	191
Problems that are easy to fix	191
Problems when you turn on the computer	192
The Windows® operating system is not working	195
Using Startup options to fix problems	195
Internet problems	196
The Windows® operating system can help you	197
Fixing a problem with Device Manager	197
Checking device properties	197
Memory problems	198
Power and the batteries	199
Keyboard problems	200
Display problems	201
Disk or storage drive problems	202
Error-checking	203
Optical disc drive problems	204
Sound system problems	205
ExpressCard® problems	206
ExpressCard® checklist	206
Resolving ExpressCard® problems	206
Printer problems	208
Modem problems	209
Wireless networking problems	209
DVD operating problems	211
Develop good computing habits	212
Data and system configuration backup in the Windows® operating system	213
If you need further assistance	218
Before you contact Toshiba	218
Contacting Toshiba	218
Other Toshiba Internet Web sites	219
Toshiba’s worldwide offices	219
Appendix A: Hot Keys/TOSHIBA Cards	221
Hot Key Cards	221
Using the Hot Key Cards	222
Application Cards	223
Using the Application Cards	224
Card Case	225
Hot key functions	225
Optical disk drive	226
Volume Mute	227
Lock (Instant security)	228
Power plan	229
Sleep mode	230
Hibernation mode	231
Output (Display switch)	232
Display brightness	233
Disabling or enabling wireless devices	234
Disabling or enabling the TouchPad™	235
Zoom (Display resolution)	236
Keyboard hot key functions	237
Appendix B: Power Cord/Cable Connectors	238
Glossary	239