Toshiba Satellite L750D User Manual - Page 149

AC power, Battery, DC IN, Problem, Procedure

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Troubleshooting If the computer has reached room temperature and it still does not start, or if it starts but shuts down quickly, contact your reseller, dealer or service provider. Computer shuts down This indicates a problem with the heat dispersal and its DC IN indicator system - you should contact your reseller, dealer is flashing white or service provider. AC power If you have trouble turning on the computer with the AC adaptor connected you should check the status of the DC IN indicator. Please refer to Chapter 6, Power and Power-Up Modes for further information. Problem Procedure AC adaptor doesn't power the computer (DC IN indicator does not glow white) Check the connections to make sure that the power cord/adaptor is firmly connected to the computer and a working power outlet. Check the condition of the cord and terminals. If the cord is frayed or damaged it should be replaced, while if the terminals are soiled, they should be cleaned with a clean cotton cloth. If the AC adaptor still does not power the computer, you should contact your reseller, dealer or service provider. Battery If you suspect a problem with the battery, you should check the status of the DC IN indicator as well as the Battery indicator. Please refer to Chapter 6, Power and Power-Up Modes for more information on these indicators, together with general battery operation. Problem Procedure Battery doesn't power The battery may be discharged - connect the AC the computer adaptor to recharge the battery. Battery doesn't charge If the battery is completely discharged, it will not when the AC adaptor is begin charging immediately, in these instances attached (Battery you should wait a few minutes before trying again. indicator does not glow If the battery still does not charge, you should amber). check that the power outlet the AC adaptor is connected to is supplying power - this can be tested by plugging another appliance into it. User's Manual 8-5

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User’s Manual
8-5
Troubleshooting
AC power
If you have trouble turning on the computer with the AC adaptor connected
you should check the status of the
DC IN
indicator. Please refer to Chapter
6,
Power and Power-Up Modes
for further information.
Battery
If you suspect a problem with the battery, you should check the status of
the
DC IN
indicator as well as the
Battery
indicator. Please refer to Chapter
6,
Power and Power-Up Modes
for more information on these indicators,
together with general battery operation.
If the computer has reached room temperature
and it still does not start, or if it starts but shuts
down quickly, contact your reseller, dealer or
service provider.
Computer shuts down
and its
DC IN
indicator
is flashing white
This indicates a problem with the heat dispersal
system - you should contact your reseller, dealer
or service provider.
Problem
Procedure
AC adaptor doesn’t
power the computer
(
DC IN
indicator does
not glow white)
Check the connections to make sure that the
power cord/adaptor is firmly connected to the
computer and a working power outlet.
Check the condition of the cord and terminals. If
the cord is frayed or damaged it should be
replaced, while if the terminals are soiled, they
should be cleaned with a clean cotton cloth.
If the AC adaptor still does not power the
computer, you should contact your reseller,
dealer or service provider.
Problem
Procedure
Battery doesn’t power
the computer
The battery may be discharged - connect the AC
adaptor to recharge the battery.
Battery doesn’t charge
when the AC adaptor is
attached (
Battery
indicator does not glow
amber).
If the battery is completely discharged, it will not
begin charging immediately, in these instances
you should wait a few minutes before trying again.
If the battery still does not charge, you should
check that the power outlet the AC adaptor is
connected to is supplying power - this can be
tested by plugging another appliance into it.