Toshiba Satellite U840 PSU4WC Users Manual Canada; English
Toshiba Satellite U840 PSU4WC Manual
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Toshiba Satellite U840 PSU4WC manual content summary:
- Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 1
User's Manual Satellite U840/U800 Series - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 2
& Advanced Usage Utilities and Applications 4-1 Special features 4-6 Using the TOSHIBA Sleep Utility 4-7 Using the TOSHIBA Face Recognition 4-9 TOSHIBA Password Utility 4-13 HW Setup 4-14 User's Manual ii - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 3
5-7 Panel power on/off 5-7 System automatic Sleep/Hibernation 5-7 Troubleshooting Problem solving process 6-1 Hardware and system checklist 6-4 TOSHIBA support 6-14 Specifications AC Power Cord and Connectors Legal Footnotes Information for Wireless Devices Index Glossary User's Manual iii - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 4
and is subject to civil damages or criminal action. Please comply with copyright laws in making any reproduction from this manual. Disclaimer This manual has been validated and reviewed for accuracy. The instructions and descriptions it contains are accurate for your computer at the time of this - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 5
and registered trademarks not listed above may be used in this manual. FCC information FCC notice "Declaration of Conformity Information" This equipment and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 6
system (PC plus options/cables) still fulfils the required standards. To avoid general EMC problems, the following guidance should be noted: Only CE marked options should be connected/implemented Only industry environments". For example, the following environments are not approved: User's Manual vi - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 7
TOSHIBA Corporation could void your authority to operate this equipment. This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. User's Manual vii - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 8
, please visit our website (http://eu.computers.toshiba-europe.com) or contact your local city office or the shop where you purchased the product. User's Manual viii - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 9
where you purchased. Disposing of the computer and the computer's batteries Contact an authorized TOSHIBA service provider for details regarding how to dispose of the computer and the batteries. REACH - Compliance failure. The changes in battery time is not a defect or failure. User's Manual ix - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 10
on how it is used. Visit http://www.eu-energystar.org or http:// www.energystar.gov for more information regarding the ENERGY STAR Program. User's Manual x - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 11
. It also provides detailed information on configuring your computer, basic operations and care, using optional devices and troubleshooting. Conventions This manual uses the following formats to describe, identify, and highlight terms and operating procedures. Abbreviations On first appearance - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 12
Messages are used in this manual to bring important information to your attention. Each type of message is identified as shown below. Indicates a potentially hazardous situation, which could result in death or serious injury, if you do not follow instructions. Pay attention! A caution informs you - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 13
or damage to the computer. Be certain to read the general precautions below and to note the cautions included in the text of the manual. Provide adequate ventilation Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 14
has been used for a long time, avoid direct contact with the metal plate supporting the various interface ports as this can become hot. The surface of the the computer and a mobile phone that is in use. Instruction Manual for Safety and Comfort All important information on the safe and proper use - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 15
all the following items: TOSHIBA Portable Personal Computer AC adaptor and power cord (2-pin plug or 3-pin plug) Documentation User Information Guide Instruction Manual for Safety and Comfort If any of the items are missing or damaged, contact your dealer immediately. Software The following Windows - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 16
TOSHIBA Face Recognition TOSHIBA Service Station TOSHIBA PC Health Monitor TOSHIBA Sleep Utility User's Manual (this manual) You may not section Starting up for the first time. Be sure to read the enclosed Instruction Manual for Safety and Comfort for information on the safe and proper use of this - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 17
follow the steps in the exact order as described in the User's Manual. Connecting the power cable to a live electrical outlet should be the last damage. Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling instructions. 1. Connect the power cord to - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 18
is not raised, slowly lift the display panel - this will allow the angle of the display panel to be adjusted to provide optimum clarity. User's Manual 1-4 - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 19
system. Volume cannot be adjusted during Windows Setup. 1. Open the display panel. 2. Press and hold the computer's power button for two or three seconds. User's Manual 1-5 - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 20
Screen will be the first screen displayed when you turn on the power. Follow the on-screen instructions on each screen in order to properly install the operating system. When it is displayed, be sure button ( ). 4. Turn off any peripheral devices connected to your computer. User's Manual 1-6 - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 21
of Sleep Mode The Sleep Mode feature provides the following benefits: Restores the previous working environment more rapidly than does the Hibernation Mode feature. User's Manual 1-7 - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 22
Hibernation Mode, the computer saves the contents of memory to the Hard Disk Drive. However, for safety sake, it is best to save your data manually. Data will be lost if you disconnect the AC adaptor before the save is completed. User - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 23
reset the computer, for example if: You change certain computer settings. An error occurs and the computer does not respond to your keyboard commands. User's Manual 1-9 - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 24
. Once the computer has turned itself off, wait between ten and fifteen seconds before turning the power on again by pressing the power button. User's Manual 1-10 - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 25
left side of the computer 1 2 1. Security lock slot 2. DC IN 19V jack 3. HDMI out port 3 4 6 5 4. Universal Serial Bus (USB 3.0) port 5. Microphone jack 6. Headphone jack User's Manual 2-1 - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 26
A 3.5 mm mini microphone jack enables connection of a three-conductor mini jack for stereo microphone input. A 3.5 mm mini headphone jack enables connection of stereo headphones. User's Manual 2-2 - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 27
/U800 Series The integrated sound system provides support for the computer's internal speakers and microphone devices. LAN jack This jack lets you connect to a LAN. The adaptor has built-in support for Ethernet LAN (10 megabits per second, 10BASE-T), or Fast Ethernet LAN (100 megabits per second - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 28
. Do not block the cooling vents. Keep foreign metal objects, such as screws, staples and paper clips, out of the cooling vents. Foreign metal User's Manual 2-4 - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 29
in this series are equipped with the Wireless LAN/Bluetooth antennas. Some computers in this series are equipped with the Wireless WAN/WiMAX antennas. User's Manual 2-5 - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 30
be somewhat brighter than when it operates on battery power. This difference in brightness levels is intended to save power when operating on batteries. User's Manual 2-6 - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 31
Power Off feature is disabled. Display hinges The display hinges allow the display panel to be positioned at a variety of easy-to-view angles. User's Manual 2-7 - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 32
please do not attempt to dismount or replace it by yourself. Please contact an authorized Toshiba service provider, if necessary. The rechargeable lithium-ion battery pack provides power to the computer when the Life, please refer to the Legal Footnotes section in Appendix C. User's Manual 2-8 - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 33
PC Diagnostic Tool Utility by clicking Start -> All Programs -> TOSHIBA -> Support & Recovery -> PC Diagnostic Tool. Legal Footnote (CPU) For more of the hard disk's overall capacity is reserved as administration space. In this manual, the word "HDD" or "Hard disk drive" also refers to the SSD - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 34
any one time. Therefore, software written for a given video mode will run on any computer that supports that mode. Due to the display panel's increased resolution, lines may appear broken in when displaying images consumption by optimizing picture contrast on the internal LCD. User's Manual 2-10 - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 35
feature. If you want to improve the graphics performance under the conditions mentioned above, change the PowerPlay™ setting to Maximize Performance under Battery mode. User's Manual 2-11 - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 36
Satellite U840/U800 Series Intel Rapid Start Technology This computer supports Intel® Rapid Start Technology which enables the computer to change to Hibernation Mode from Sleep Mode after time from Hibernation Mode depends on the amount of system memory used in the computer. User's Manual 2-12 - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 37
(s) you want to move, leave your finger on the Touch Pad after the second tap and then move the item(s) to their new destination. User's Manual 3-1 - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 38
functions when pressed and, when used in combination with the FN key, those keys marked with icons also execute specific functions on the computer. User's Manual 3-2 - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 39
Cards. In the Settings for Flash Cards window, click the Help button. Hot keys This section describes the associated functions of the hot keys. User's Manual 3-3 - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 40
the font sizes within one of the supported application windows. Changes the display resolution. Turns the keyboard backlight on or off. This function is supported with some models. FN Sticky key , click Start -> All Programs -> TOSHIBA -> Tools & Utilities -> Accessibility. User's Manual 3-4 - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 41
button. Wireless communications The computer's wireless communication function supports some wireless communication devices. Only some models are equipped operation, possibly resulting in serious injury. Follow the instruction of your medical device when using any wireless functionality Manual 3-5 - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 42
Wireless LANs Wi-Fi (Wireless Fidelity) certified by the WiFi Alliance. The "Wi-Fi CERTIFIED" logo is a certification mark of the Wi-Fi Alliance. User's Manual 3-6 - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 43
radio transmitter and receiver operate in the 2.4GHz band, which is license-free and compatible with radio systems in most countries in the world. User's Manual 3-7 - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 44
Multi-user considerations: The use of Bluetooth is not supported in a multi-user environment. This means that, functionality. Product Support: The latest information regarding operating system support, language support or available has built-in support for Ethernet LAN (10 megabits per second, 10BASE-T) - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 45
is connected to the LAN jack. Otherwise, malfunctions or damage may occur. 1. Turn off the power to all external devices connected to the computer. User's Manual 3-9 - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 46
. Keep foreign objects out of the Memory media slot. Never allow metal objects, such as screws, staples and paper clips, to enter the Memory User's Manual 3-10 - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 47
it is not possible to guarantee that all memory media will operate properly. The slot does not support Magic Gate functions. Figure 3-4 Examples of memory media Secure Digital (SD) Card microSD card adaptor is different, so pay careful attention to the logo when purchasing. User's Manual 3-11 - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 48
the card into the slot. Do not leave a card partially inserted in the slot. Press the card until you hear it click into place. User's Manual 3-12 - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 49
is in progress. For more details on using memory cards, see manuals accompanying the cards. About the write-protect The memory media cards have to record data. Inserting a memory media The following instructions apply to all types of supported media devices. To insert a memory media, follow the - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 50
being copied - doing so may cause data to be lost. Removing a memory media The following instructions apply to all types of supported media devices. To remove a memory media, follow the steps as detailed below: 1. Open of the HDMI cable into the HDMI out port on your computer. User's Manual 3-14 - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 51
. In this case, in order to set the playback device to the same device as the display output device, please adjust the playback device manually by the following steps: 1. Click Start -> Control Panel -> Hardware and Sound -> Sound. 2. In the Playback tab, select the playback device which you want to - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 52
. The methods used for attaching security cables differ from product to product. Please refer to the instructions for the product you are using for more information. Connecting the security lock In order to connect items that are available from your reseller or TOSHIBA dealer: User's Manual 3-16 - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 53
help file. SmartAudio Your computer contains SmartAudio, a powerful program that allows you to configure your audio software to enhance and personalize your listening experience. User's Manual 3-17 - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 54
English if your selected language is not supported. Video mode Video mode settings are configured Cleaning the computer To help ensure long, trouble-free operation, keep the computer free of should get the computer inspected by an authorized service provider in order to assess the scope of Manual 3-18 - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 55
a few simple precautions when moving it in order to help ensure trouble-free operation. Make sure all disk/disc activity has ended before moving the computer to impact or shock - a failure to follow this instruction could result in damage to computer, computer failure or loss of data Manual 3-19 - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 56
start them. For further information on their operation, you may refer to each utility's online manual, help files or README.TXT file (if applicable). TOSHIBA Peak Shift Control TOSHIBA Peak Shift registered. Only startup from built-in HDD/SSD supports Hi-Speed Start Mode. User's Manual 4-1 - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 57
to the way you work with the computer and the peripherals you use. The TOSHIBA Accessibility utility provides support to movement impaired users when they need to use the TOSHIBA Hot-key functions. In use, the , please refer to the Using the TOSHIBA Face Recognition section. User's Manual 4-2 - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 58
control of communication devices and network connections, help in the identification of communication problems and allow the creation of profiles if you need to switch between different the utility, click Start -> All Programs -> TOSHIBA -> Support & Recovery -> HDD SSD Alert. User's Manual 4-3 - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 59
protection law. To access this utility, click Start -> All Programs -> TOSHIBA -> Support & Recovery -> Service Station. TOSHIBA Bulletin Board Bulletin Board is a convenient place to pin things to click Start -> All Programs -> TOSHIBA -> Tools & Utilities -> Sleep Utility. User's Manual 4-4 - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 60
-> TOSHIBA Resolution+ Plug-in for Windows Media Player - Help. You may not have all the software listed above depending on the model you purchased. User's Manual 4-5 - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 61
the display panel is closed, and turns it back on when the display panel is opened. This can be specified in the Power Options. User's Manual 4-6 - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 62
specific activities related to their usage. Using the TOSHIBA Sleep Utility The TOSHIBA Sleep Utility is used for changing settings of the following function(s): User's Manual 4-7 - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 63
"Power OFF" includes Sleep Mode, Hibernation Mode or shutdown state. This function can be used for ports that support the Sleep and Charge function. The port with the icon ( ) has Sleep and Charge function. You can use now work, but the Sleep and Charge function will be disabled. User's Manual 4-8 - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 64
Power supply mode settings Your PC has multiple charging modes so that many different USB devices can be supported for Sleep and Charge function. Auto Mode (Default) is suitable for a wide range of digital audio enter a password or the like, which makes the login process easier. User's Manual 4-9 - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 65
, click Start -> All Programs -> TOSHIBA -> Tools & Utilities -> Face Recognition. The Registration screen is displayed for a logged-in user whose face has not been registered. User's Manual 4-10 - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 66
Registration screen. 3. Click the Next button to start the guide. Please follow the guide to practice Click the Back button to practice the guide once more. 4. Click the Next button to start image -> Tools & Utilities -> Face Recognition. The Management screen is displayed. User's Manual 4-11 - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 67
face recognition ( ). 4. The Select Account screen will be displayed. 5. Select the account, and click the arrow button. 6. "Please face the camera" will be displayed. User's Manual 4-12 - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 68
click the following items: Start -> All Programs -> TOSHIBA -> Support & Recovery -> TOSHIBA Assist -> SECURE -> User password Please refer user password, there is one way to start the computer: Enter the password manually. The password is necessary only if the computer was shut down in Hibernation - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 69
closes the HW Setup window. Cancel Closes the window without accepting your changes. Apply Accepts all your changes without closing the HW Setup window. User's Manual 4-14 - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 70
Registered to display the following prompt: Enter Password: 2. Enter the currently registered password. The character string you enter is displayed as a string of asterisks. User's Manual 4-15 - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 71
Priority Options setting window will be displayed. Click the up and down arrow buttons to adjust the priority. You can override the settings and manually select a boot device by pressing one of the following keys while the computer is booting: N Selects the network. 1 Selects the built-in Hard - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 72
want and press ENTER. If a Supervisor Password has been set, manual boot device selection functions may be restricted. The boot device selection methods only from the built-in HDD and only internal LCD and keyboard are supported during the boot process. Normal System boots up at normal speed. ( - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 73
disable USB Legacy Emulation. If your operating system does not support USB, you can still use a USB mouse and keyboard by setting the Legacy USB Support item to enabled. Enabled Enables the USB Legacy Emulation. is off. Leave the AC adaptor connected while using this feature. User's Manual 4-18 - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 74
. Connect the AC adaptor when using the Wake-up on LAN function. The battery retention time will be shorter than the times listed in this manual when this function is enabled. Enabled Enables Wake-up on LAN from shutdown. Disabled Disables Wake-up on LAN from shutdown. (Default) Built-in LAN - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 75
used to help diagnose problems should the computer require service by TOSHIBA or TOSHIBA's authorized service providers. Additionally, TOSHIBA started using the following methods: Click Start -> All Programs -> TOSHIBA -> Support & Recovery -> PC Health Monitor. Click the icon ( ) in 's Manual 4-20 - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 76
diagnostics or restore the system. See the Windows Help and Support content for more information about Startup Repair. The System Recovery Options can also be run manually to repair problems. The procedure is as follows. Follow the instructions shown on the onscreen menu. 1. Turn off the computer - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 77
with the optical disc drive connected to your computer. You should therefore verify the optical disc drive supports the blank media you have chosen before proceeding. USB Flash Memory will be formatted and all the title you wish to copy, and then click the Create button. User's Manual 4-22 - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 78
information. 5. A menu will be displayed from which you should follow the on-screen instructions. When drivers/utilities are installed, you can setup the respective drivers/ utilities from the you have not created "Recovery Media", please contact TOSHIBA support for assistance. User's Manual 4-23 - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 79
This partition stores files which can be used to restore pre-installed software in the event of a problem. If you subsequently set up your Hard Disk Drive again, do not change, delete or add 3. A menu will be displayed from which you should follow the on-screen instructions. User's Manual 4-24 - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 80
Remaining battery capacity is exhausted • Operates • No charge • LED: white • Operates • Charge • LED: amber • Operates • LED: off • Operates • LED: flashes amber Computer shuts down User's Manual Power off (no operation) • No charge • LED: white • Quick charge • LED: amber 5-1 - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 81
battery charge is low, the AC adaptor must be connected in order to recharge the battery. Indicates a problem with the power supply. You should initially try plugging the AC adaptor into another power outlet - if No light Under any other conditions, the indicator does not light. User's Manual 5-2 - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 82
will load. Please refer to Chapter 6 Troubleshooting for further information. The RTC battery does Manual for Safety and Comfort for detailed precautions and handling instructions. The computer's RTC battery is a lithium battery and should be replaced only by your dealer or by a TOSHIBA service - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 83
decrease in battery operating time when you try to charge a battery under the following conditions: The battery has not been used for a long time. User's Manual 5-4 - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 84
. How much charge the battery contained to begin with. How you use optional devices, such as a USB device, to which the battery supplies power. User's Manual 5-5 - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 85
supplied - check the connections for the AC adaptor and the power cord. 5. Charge the battery pack until the DC IN/Battery indicator glows white. User's Manual 5-6 - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 86
is only available for Sleep Mode or Hibernation Mode, not for Shut Down Mode. If the panel power off function is enabled, and you manually shut down Windows, do not close the display panel until the shut down process has been completed. System automatic Sleep/Hibernation This feature automatically - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 87
Series Chapter 6 Troubleshooting TOSHIBA have designed this computer for durability, however, should problems occur you are a guide, they are not definitive problem solving techniques. In reality many problems can be solved simply, but a few may require help from TOSHIBA Support - 's Manual 6-1 - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 88
problems to TOSHIBA Support. In addition, if a problem recurs, the log you have made will help to identify the problem faster. Analyzing the problem them in detail to TOSHIBA Support. Software The problems may be caused by your software this will usually include a problem solving section or a - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 89
the items in the preliminary checklist as described previously then, if you still cannot correct the problem, try to identify the source - the next section provides checklists for individual components and peripherals power source by looking at the DC IN/Battery indicator. If User's Manual 6-3 - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 90
problems caused by your computer's hardware or attached peripherals. Basic problems to produce apparent power problems. Overheating power down If memory will be lost. Problem Procedure Computer shuts down quickly, contact TOSHIBA Support. AC power If you have trouble turning on the computer - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 91
power the computer, you should contact TOSHIBA Support. Battery If you suspect a problem with the battery, you should check the status of the DC IN/Battery indicator. Problem Procedure Battery doesn't The battery may be option under Select a power plan in the Power Options. User's Manual 6-5 - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 92
Problem will restart. Keyboard Keyboard problems can be caused by the for further information. Problem Procedure Output to screen Support. Internal display panel Apparent computer's display panel problems Advanced Usage, for further information. Problem Procedure No display Press the hot - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 93
/U800 Series Problem Markings appear instructions with the screen cleaner and always ensure you let the display panel dry properly before closing it. Hard Disk Drive Problem unable to resolve the problem, contact TOSHIBA Support. Memory Media Card For further information, please refer to Chapter - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 94
memory media card that is inserted into the computer. If you are still unable to resolve the problem, contact TOSHIBA Support. Pointing device If you are using a USB mouse, you should also refer to both the USB Buttons tab. 3. Set the Double Click Speed as required and click OK. User's Manual 6-8 - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 95
Set the pointer speed as required and click OK. If you are still unable to resolve the problem, contact TOSHIBA Support. Adjust the touch Sensitivity. To access it, click Start -> Control Panel -> Hardware and Sound tab. 3. Set the double-click speed as required and click OK. User's Manual 6-9 - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 96
refer to the documentation supplied with the mouse for instructions on how to clean it. If you are still unable to resolve the problem, contact TOSHIBA Support. USB device In addition to the information in TOSHIBA Sleep Utility section in Chapter 4, Utilities & Advanced Usage. User's Manual 6-10 - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 97
Satellite U840/U800 Series Problem Procedure I cannot use the Sleep and Charge function. Sleep and Charge function may be disabled. Select the "Enable Sleep and Charge port that does not have the Sleep and Charge function or change to disable the Sleep and Charge function. User's Manual 6-11 - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 98
Problem The "USB Wakeup function" does not work. Satellite U840/U800 Series Procedure When Sleep and Charge function is enabled, the "USB WakeUp" function does not work for ports that support with your audio device. Problem Procedure No sound is the problem, contact TOSHIBA Support. External - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 99
Satellite U840/U800 Series Problem Procedure Monitor does not turn on After confirming that the computer is firmly attached. If you are still unable to resolve the problem, contact TOSHIBA Support. LAN Problem Cannot access LAN Procedure Check for a firm cable connection between the LAN jack - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 100
the system is off. If problems persist, consult your LAN administrator. 3, Operating Basics. Problem Procedure Cannot access Basics. Problem Procedure Cannot problem, contact TOSHIBA Support. TOSHIBA support If you require any additional help using your computer or if you are having problems - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 101
with your software and/or peripheral devices. If a problem occurs when you are running software applications, consult the software documentation for troubleshooting suggestions and consider calling the software company's technical support department for assistance. Consult the reseller or dealer - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 102
meters -60 to 10,000 meters maximum Power Requirements AC adaptor Computer 100-240V AC 50 or 60 Hz (cycles per second) 19V DC User's Manual A-1 - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 103
-F. For the United States and Canada, two pin plug configuration must be a 2-15P (250V) or 1-15P (125V) and three pin plug configuration must be User's Manual B-1 - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 104
and China. USA United Kingdom UL approved Australia AS approved Canada BS approved Europe Approved by the appropriate agency China CSA approved CCC approved User's Manual B-2 - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 105
back-up copies of data by periodically storing it on an external storage medium. For optimum performance, use your computer product only under recommended User's Manual C-1 - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 106
restrictions in your product documentation. Contact TOSHIBA technical service and support, refer to TOSHIBA support section in Chapter 6, Troubleshooting for more information. 64-Bit Computing 64-bit by the design of individual components. Published battery life numbers are User's Manual C-2 - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 107
, access point design and configuration, and client design and software/hardware configurations. The actual transmission speed will be lower than the theoretical maximum speed. User's Manual C-3 - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 108
Satellite U840/U800 Series Copy Protection Applicable copy protection standards included in certain media may prevent or limit recording or viewing of the media. User's Manual C-4 - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 109
. If you use Bluetooth and Wireless LAN devices simultaneously, you may occasionally experience a less than optimal network performance or even lose your network connection. User's Manual D-1 - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 110
problem, immediately turn off either one of your Bluetooth or Wireless LAN. Please visit http://www.pc.support where the risk of interference to other devices or services is perceived or identified as harmful. If you strict accordance with the manufacturer's instructions as described in the user - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 111
, a general authorization is required. Implemented General authorization required for network and service supply. Implemented This subsection does not apply for the geographical area within a outside own premises. General authorization required for network and service supply. User's Manual D-3 - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 112
and warehouse areas, and on board aircraft. 1. Permitted to use for local networks of aircraft crew service communications on board aircraft in area of the airport and at all stages of flight. 2. Permitted to outdoor usage. The user should use the wireless LAN utility to User's Manual D-4 - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 113
the usual operating configuration, the distance between the antenna and the user should not be less than 20cm. Please refer to the computer user's manual for the details regarding antenna location. The installer of this radio equipment must ensure that the antenna is located or pointed such that it - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 114
the frequency being used, change the location of use, or turn off the source of emissions. 3. Contact an authorized TOSHIBA service provider if you have problems with interference caused by this product to Other Radio Stations. 2. Indication for Wireless LAN The indication shown below appears on - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 115
the band of mobile object identification systems. 4. About the JEITA 5GHz Wireless LAN supports W52/W53/W56 Channel. Device Authorization This device obtains the Technical Regulation Conformity Certification Institute for Telecommunications Equipment Approval Number: D100075001 User's Manual D-7 - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 116
Philippines Slovak Republic Switzerland Bulgaria Denmark Germany Iceland Italy Liechtenstein Monaco Poland Slovenia UK Canada Estonia Greece India Japan Lithuania Netherlands Portugal Spain USA User's Manual D-8 - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 117
IN/Battery indicator Display automatic power off 4-6 hinges 2-7 User's Manual opening 1-4 screen 2-6 Display controller 2-10 Documentation list 1-1 Dual Pointing Device Touch Pad 6-8 E Equipment checklist 1-1 External monitor problems 6-13 F Function keys 3-2 G Graphics controller 2-10 H Hard Disk - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 118
6-6 Windows special keys 3-5 L LAN cable types 3-9 connecting 3-9 problems 6-13 M memory media card inserting 3-13 removing 3-14 Memory media slot 3-10 Moving the computer 3-19 MultiMediaCard removing 3-14 P Password User's Manual Satellite U840/U800 Series power on 4-6 Starting the computer by - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 119
Card formatting 3-12 note 3-11 Security lock 3-16 Sleep Mode setting 1-7 System automatic 4-6 Sound system problems 6-12 T TOSHIBA Assist 4-3 TOSHIBA ConfigFree 4-3 TOSHIBA HDD/SSD Alert Utility 4-3 TOSHIBA PC Diagnostic Tool 4-1 U USB device problems 6-10 V Video mode 3-18 User's Manual Index-3 - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 120
Satellite U840/U800 Series Glossary The terms in this glossary cover topics related to this manual. Alternate naming is included for reference. Abbreviations AC: Alternating current ANSI: American National Standards Institute AMT: Intel Active Management Technology ASCII: American Standard Code for - Toshiba Satellite U840 PSU4WC | Users Manual Canada; English - Page 121
graphics array plus WUXGA: Wide Ultra Extended Graphics Array WXGA: wide extended graphics array WXGA+: wide extended graphics array plus XGA: extended graphics array User's Manual Glossary-2
User's Manual
Satellite U840/U800 Series