Toshiba WT12PE-A64K dynapad WTP12PE-A Series Windows 10 Users Guide - Page 119
Keyboard help (optional keyboard dock attached), Perform a complete power cycle
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119 If Something Goes Wrong Keyboard help (optional keyboard dock attached) For more information on maintaining battery power, see "Changing the main battery" on page 75. Keyboard help (optional keyboard dock attached) NOTE If the problem is with an external keyboard connected to your device, you may need to update your keyboard driver. Refer to the documentation that came with the keyboard or to the keyboard manufacturer's Web site. If you are experiencing problems with the functionality of any of the device's keyboard keys, (i.e. wrong characters displayed, or multiple characters displayed) when pressing keys on the keyboard, try any of the following troubleshooting tips that may help to restore the keyboard to its proper operation. Perform a complete power cycle 1 Shut down your device, see "To Shut down your device" on page 43. 2 Remove all accessories, and unplug all cables. This includes USB flash drives, SD Card, and the power cord/cable. 3 Turn On the device, and try the keyboard again. Uninstall the keyboard driver You can Uninstall the keyboard driver to allow Windows to automatically reinstall the driver. 1 In the Search field, type Device Manager. 2 Click or touch the Device Manager application. 3 In the "Device Manager" double-click or touch Keyboards. 4 Right-click or touch Standard PS/2 Keyboard and select Uninstall.