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Toshiba WT12PE-A64K dynapad WTP12PE-A Series Windows 10 Users Guide - Page 121

Perform a system restore, Clean the keyboard, Touchpad help (optional keyboard dock attached)

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121 If Something Goes Wrong Touchpad help (optional keyboard dock attached) Perform a system restore You can perform a system restore to a period in time at which the keyboard was working properly. NOTE If no restore points have been previously created then this method will not work, see "Saving system configuration with restore points" on page 144. 1 In the Search field, type Create a restore point. 2 Click or touch Create a restore point. 3 Select the System Restore button on the System protection tab. 4 Select Recommended Restore or Choose a different restore point to restore the system to a point at which your keyboard was working properly. Clean the keyboard 1 Turn Off your device and unplug all cords/cables and connections, see "To Shut down your device" on page 43. 2 Undock the keyboard dock from the device, see "Attaching and detaching the optional keyboard" on page 61, turn it upside-down and very gently shake the keyboard dock to dislodge any foreign objects that might be under the keys. NOTE Please be very gentle when cleaning the keyboard. Touchpad help (optional keyboard dock attached) If you are having problems with your touchpad or your touchpad is not working correctly. The information below will help guide you through checking some of the most common causes of touchpad problems.

Section	Page
dynaPad™ User’s Guide	1
Contents	19
Introduction	25
This guide	27
Safety icons	28
Other icons used	28
Your device’s features and specifications	29
Documentation	29
Service options	29
Precautions	30
File management tips	31
Chapter 1: Getting Started	32
Selecting a place to work	32
Features and components	33
Front	33
Back	34
Left side	35
Right side	36
Top	36
Bottom	37
TruPen	37
Setting up your device	38
Adding memory	39
Connecting to a power source	39
Charging the main battery	40
Using the device for the first time	41
Turning on the power	41
Initial setup	42
Using the Start menu	42
Registering your device with Toshiba	43
To Shut down your device	43
To Restart your device	44
To place your device in Sleep mode	44
Adding optional external devices	45
Recovering the Internal Storage Drive	45
Creating a recovery drive	46
Restoring from a recovery drive	48
Reset your PC	49
Using the touchpad (optional keyboard dock attached)	50
Adjusting touchpad settings	53
Disabling or enabling the touchpad	54
Connecting an external device	54
Using external display devices	54
Selecting video cables	55
Connecting an HDMI-compatible television or display device	55
Directing the display output (device attached to an optional keyboard dock)	55
Directing the display output (no optional keyboard dock attached)	56
Adjusting the quality of the external display	57
Customizing your device’s settings	57
Caring for your device	58
Cleaning the device	58
Moving the device	58
Chapter 2: Learning the Basics	59
Computing tips	59
Attaching and detaching the optional keyboard	61
Using the optional keyboard	62
Function keys	62
Special Windows keys	62
Touch screen	63
Touch screen navigation	63
Mouse properties	64
Starting an app	65
Saving your work	65
Backing up your work	66
Toshiba’s online resources	66
Chapter 3: Mobile Computing	67
Toshiba’s energy-saver design	67
Running the device on battery power	67
Battery Notice	68
Power management	69
Charging the main battery	69
Charging the RTC battery	70
Determining remaining battery power	71
What to do when the tablet’s battery runs low	72
Setting battery notifications	72
Conserving battery power	73
Power Plans	73
Changing the main battery	75
Changing the TruPen battery	75
Taking care of your battery	76
Safety precautions	76
Maintaining your battery	76
Disposing of your device	76
Traveling tips	77
Chapter 4: Exploring Your Device’s Features	78
Exploring the desktop	78
Finding your way around the desktop	79
Windows Store	83
Setting up for communications	83
Connecting your device to a network	85
Exploring audio features	85
Recording sounds	85
Using external speakers or headphones	86
Using the Web Camera	87
Using the microSD Card slot	88
Inserting memory media	88
Removing memory media	89
Chapter 5: TruNote	90
Using TruNote	91
To Add a Page to your Notebook	91
TruNote settings	91
To change your Right/Left-handed writing option	92
To Delete a Page	92
TruNote functions	93
Edit tool bar	94
More Menu options	95
More Menu options	95
TruPen functionality	99
Changing the TruPen battery	100
To Search within TruNote	102
Export a Notebook from TruNote	103
Saving Notebooks and Pages in different file formats	103
Chapter 6: Utilities	105
Password Utility	106
Using a supervisor password	106
Using a user password	108
Deleting a user password	110
System Settings	111
Service Station	112
Chapter 7: If Something Goes Wrong	113
Problems that are easy to fix	113
Problems when you turn on the device	114
The Windows operating system is not working	115
Using Startup options to fix problems	115
Internet problems	117
Power and the battery	118
Keyboard help (optional keyboard dock attached)	119
Perform a complete power cycle	119
Uninstall the keyboard driver	119
Download the latest keyboard driver	120
Perform a system restore	121
Clean the keyboard	121
Touchpad help (optional keyboard dock attached)	121
Disable then enable the touchpad	122
Install an external mouse	122
Perform a complete power cycle	122
Uninstall the touchpad driver	122
Download the latest touchpad driver	123
Perform a system restore	124
Adjust the touchpad properties	124
Display problems	124
Disk or storage drive problems	126
Error-checking	126
Web Camera help	128
Testing your internal Web Camera	128
Uninstall the Web Camera driver	128
Perform a system restore	129
Check for problems with third party applications	130
System Recovery	130
Sound help	130
Use the Sound troubleshooter	130
Check and set default speakers	130
Uninstall the audio driver	132
Download the latest sound driver	133
Perform a system restore	133
Printer problems	134
Wireless networking problems	135
Connecting to the Internet	136
Using a wireless connection	137
Troubleshooting an Internet connection – Verify network status	137
Troubleshooting an Internet connection – Verify hardware	138
Uninstall the network adapter driver	138
Troubleshooting an Internet connection – How to verify TCP/IP	139
Downloading drivers and updates	141
Using Toshiba Service Station	141
Manually download and install drivers and updates	141
How to determine the correct drivers to download	142
Develop good computing habits	143
Data and system configuration backup in the Windows operating system	144
Additional help	148
If you need further assistance	148
Contacting Toshiba	148
Other Toshiba Internet Web sites	149
Toshiba’s worldwide offices	149
Appendix A: TOSHIBA Function Keys (optional keyboard dock attached)	151
Functions	151
Display brightness	152
Output (Display switch)	152
Disabling or enabling the touchpad	153
Media buttons	153
Zoom In/Out	154
Volume Mute	154
Disabling or enabling wireless devices	154
Zoom (Display resolution)	154
Appendix B: Power Cord/Cable Connectors	155
Glossary	156
A	158
B	158
C	160
D	161
E	162
F	163
G	163
H	163
I	164
K	164
L	164
M	165
N	166
O	166
P	166
R	167
S	168
T	169
U	169
W	169