ViewSonic IFP9850 IFP9850 User Guide - Page 114

Troubleshooting, Problem or Issue

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Troubleshooting This section describes some common problems that you may experience when using the ViewBoard. Problem or Issue Remote Control is not working Possible Solutions 1. Check whether something is obstructing the display's remote control receiver. The unit turns off unexpectedly 2. Check whether the batteries in the remote control are installed correctly. 3. Check whether the batteries need to be replaced. 1. Check whether Sleep mode is enabled. 2. Check if there is a power outage in your area. 3. Turn on the display and see if the problem is with the signal and control system. PC Mode Problem or Issue No PC signal Background streaking False color Unsupported format Possible Solutions 1. Check the display settings. 2. Check the display resolution. 3. Adjust the Hs &Vs (synchronization) settings using the OSD menu. 1. Choose auto adjust. 2. Adjust clock and phase. 1. Check the VGA connection. 2. Adjust the chroma, brightness, and contrast settings. 1. Choose auto adjust. 2. Adjust clock and phase settings. 114

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114
Troubleshoo°ng
This sec°on describes some common problems that you may experience when
using the ViewBoard.
Problem or Issue
Possible Solu°ons
Remote Control is not
working
1.
Check whether something is obstruc°ng the display’s
remote control receiver.
2.
Check whether the ba²eries in the remote control are
installed correctly.
3.
Check whether the ba²eries need to be replaced.
The unit turns off
unexpectedly
1.
Check whether Sleep mode is enabled.
2.
Check if there is a power outage in your area.
3.
Turn on the display and see if the problem is with the
signal and control system.
PC Mode
Problem or Issue
Possible Solu°ons
No PC signal
1.
Check the display se±ngs.
2.
Check the display resolu°on.
3.
Adjust the Hs &Vs (synchroniza°on) se±ngs using the
OSD menu.
Background streaking
1.
Choose auto adjust.
2.
Adjust clock and phase.
False color
1.
Check the VGA connec°on.
2.
Adjust the chroma, brightness, and contrast se±ngs.
Unsupported format
1.
Choose auto adjust.
2.
Adjust clock and phase se±ngs.