Vtech DS6511-4A User Manual - Page 62
accept charge.
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Appendix Troubleshooting Out of range or no pwr at base appears on my cordless handset. • Ensure you plug the telephone base in properly and the power is on. • Place the cordless handset closer to the telephone base for synchronization. • Move the cordless handset closer to the telephone base. You may have moved out of range. • Reset the telephone base. Unplug the electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset. • Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices. The battery does not charge in the handset, or the handset battery does not accept charge. • If the cordless handset is in the telephone base or handset charger and the charge light is not on, refer to The charge light is off (page 61). • Charge the battery in the cordless handset for at least 12 hours. For optimum daily performance, return the cordless handset to the handset charger when not in use. • If the battery is completely depleted, charge the handset for at least 30 minutes before use (page 4). • You may need to purchase a new battery. Please refer to Handset battery installation (page 3) and Handset battery charging (page 4). I get noise, static, or weak signals even when I'm near the telephone base. • If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack (page 2). The filter prevents noise and caller ID problems as a result of DSL interference. Please contact your DSL service provider for more information about DSL filters. • You may be able to improve the performance of your cordless phone by installing your new telephone base as far as possible from any other existing cordless telephone system that may already be installed. • Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices. • Do not install this phone near a microwave oven or on the same electrical outlet. You may experience decreased performance while the microwave oven is operating. 58