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Western Digital My Passport Wireless User Manual - Page 66

Appendix B. Compatible Media Formats, DLNA File Formats, Formats Compatible with WD My Cloud App

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APPENDIX B. COMPATIBLE MEDIA FORMATS Appendix B. Compatible Media Formats DLNA File Formats Audio Video Image  MP3, WMA, WAV, LPCM, OGG vorbis  FLAC, M4A, M4B, 3GP, AAC  MP2, AC3, MPA, MP1, AIF  3GP, 3GP/H.263,3GP/H.264,3GP/MPEg-4  ASF, ASF/WMV  AVI, AVI/DivX, AVI/Full Frame, AVI/MPEG-1, AVI/MPEG-2, AVI/MPEG-4, AVI/WMV, AVI/XviD  DivX, DV  DVR-MS, DVR-MS/AC-3 Audio, DVR-MS/MP1 Audio  FLV  M1V, M2TS, M4P, M4V  MKV, MKV/DivX, MKV/Full Frame, MKV/MPEG-1, MKV/MPEG-2, MKV/ MPEG-4, MKV/XviD  MOV, MP4, MPE  MPEG1, MPEG2, MPEG4, MPG, MTS  QT, RM  TS, TS/TP/M2T  VDR, VOB, WMV, Xvid JPEG, PNG, TIF, BMP Note: Some devices may not support playback of all these files. Please refer to your device's user manual to see which formats are supported. Formats Compatible with WD My Cloud App iOS Photo Video Music Android Photo Video Music jpg, png, gif, tiff, bmp mov, mp4, m4v mp3, m4a, aiff, wav jpg, png, gif, tiff, bmp Depends on the third party app used to play video on the mobile device mp3 (support for m4a, wma, wav and aiff added in release 3.1 requires Android 4.0 or later) Note: You can go to the Help/FAQ section on each platform to find the supported types. 61 MY PASSPORT WIRELESS USER MANUAL

Section	Page
WD Service and Support	2
Accessing Online Support	2
Contacting WD Technical Support	2
Registering Your WD Product	2
Table of Contents	3
About Your WD Storage Device	6
Features	6
Handling Precautions	7
Kit Contents	7
Optional Accessories	7
About the Online Learning Center	8
Compatibility	8
Operating Systems	8
Web Browsers	8
Physical Description	9
Understanding the LEDs and Buttons	10
Power and Battery Status LED	10
Wi-Fi LED	11
Other LED Behavior	11
Buttons	11
Setting up the Wireless Drive	12
Turning the Drive On	12
Setting up the Drive the First Time	12
Using a Computer and Web Browser	13
About the Dashboard	16
Using WD My Cloud App on a Mobile Device	16
Using the Dashboard	20
Accessing the Dashboard	20
Dashboard Home Page	20
Icons	21
Information Icons	21
Navigation Icons	21
Viewing Drive Status	22
Capacity Panel	22
Battery Panel	22
Connection Type Panel	22
Connecting the Drive	23
Ways to Connect the Drive	23
Direct Connection	23
Public Wireless Network Connection	24
Home Network Connection	24
USB Connection	25
Making a Direct Connection	26
Making a Direct Connection Using a Web Browser	26
Making a Direct Connection to a Mobile Device via WD My Cloud	27
Connecting to a Public Wi-Fi Network/Internet	28
Connecting to Your Home Wi-Fi Network	30
Viewing or Changing the Drive’s Advanced Wi-Fi Settings	32
Removing a Connection	34
Loading Content on Your Drive	35
Loading Content	35
Using a USB Connection to Load Content	35
Using a Wi-Fi Connection to Load Content	36
Using a Compatible Wireless Camera	37
Backing up a Computer to the Drive	38
Using WD SmartWare™ (Windows Only)	38
Backing up a Mac Computer	40
Using an SD Card with the Drive	41
Moving or Copying Content from an SD Card	41
Viewing Content Imported from an SD Card	42
Viewing Content on an SD Card	43
Playing/Streaming Videos, Photos, & Music	44
Using the Drive as a Media Server	44
Enabling Media Streaming	44
DLNA	45
Media Count	45
Accessing Your Content Using Media Players	45
WD Media Players	45
Other Media Players	46
Using the Drive with a DLNA-Enabled Mobile App	46
Using the Battery	47
Improving Battery Life or Performance	47
Charging the Battery	48
Viewing Battery Status When Drive is Off	48
Performing Administrative Functions	49
Changing the Password and Device Name	49
Changing the Language	50
Specifying Types of Access	50
Locking the Drive	51
Rebooting and Shutting Down	51
Resetting Your Drive and Password	52
Manually Resetting the Drive	52
Restoring Factory Settings Using the Dashboard	52
Updating Firmware	54
Updating with Available Firmware	54
Performing a Manual Update	55
Using WD Quick View with the Drive	56
Installing WD Quick View	56
Accessing WD Quick View Shortcut Options	58
Windows	58
Mac OS X	58
Getting Support	59
Support Page	59
System Reports	59
Diagnostics	60
Product Improvement Program	60
Problems and Solutions	61
Password	61
Connections	61
Battery and Performance	62
Drive Format	63
Appendix A. Technical Specifications	64
Appendix B. Compatible Media Formats	66
DLNA File Formats	66
Formats Compatible with WD My Cloud App	66
Appendix C. Compliance and Warranty Information	67
Regulatory Compliance	67
Federal Communications Commission (FCC) Class B Information	67
Industry Canada (IC)	68
CE Compliance for Europe	69
VCCI Statement	70
Environmental Compliance (China)	70
Battery Safety	70
Warranty Information	71
Obtaining Service	71
Limited Warranty	71