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Western Digital My Passport Wireless User Manual - Page 8

About the Online Learning Center, Compatibility, Operating Systems, Web Browsers - update

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ABOUT YOUR WD STORAGE DEVICE About the Online Learning Center WD's online Learning Center provides the latest information, instructions, and software to help users get the most out of their personal cloud storage. This web-based guide is an interactive resource to walk users through installing and using their My Passport Wireless drive. The online Learning Center allows you to:  Learn about your new product.  Download the latest software for your product.  Find in-depth, interactive information on how to explore each of your product's features.  Access an always-available resource online, without a manual or CD. Compatibility Operating Systems Windows®  Windows 8.1 or earlier  Windows 7  Windows Vista® Mac OS X®  Mavericks (Mac OS 10.9)  Mountain Lion (Mac OS 10.8)  Lion (Mac OS 10.7)  Snow Leopard (Mac OS 10.6) Note: Compatibility may vary depending on your computer's hardware configuration and operating system. For highest performance and reliability, always install the latest software update. Web Browsers  Internet Explorer 8.0 and later on supported Windows computers  Safari 6.0 and later on supported Mac computers  Firefox 21 and later on supported Windows and Mac computers  Google Chrome 27 and later on supported Windows and Mac computers 3 MY PASSPORT WIRELESS USER MANUAL

Section	Page
WD Service and Support	2
Accessing Online Support	2
Contacting WD Technical Support	2
Registering Your WD Product	2
Table of Contents	3
About Your WD Storage Device	6
Features	6
Handling Precautions	7
Kit Contents	7
Optional Accessories	7
About the Online Learning Center	8
Compatibility	8
Operating Systems	8
Web Browsers	8
Physical Description	9
Understanding the LEDs and Buttons	10
Power and Battery Status LED	10
Wi-Fi LED	11
Other LED Behavior	11
Buttons	11
Setting up the Wireless Drive	12
Turning the Drive On	12
Setting up the Drive the First Time	12
Using a Computer and Web Browser	13
About the Dashboard	16
Using WD My Cloud App on a Mobile Device	16
Using the Dashboard	20
Accessing the Dashboard	20
Dashboard Home Page	20
Icons	21
Information Icons	21
Navigation Icons	21
Viewing Drive Status	22
Capacity Panel	22
Battery Panel	22
Connection Type Panel	22
Connecting the Drive	23
Ways to Connect the Drive	23
Direct Connection	23
Public Wireless Network Connection	24
Home Network Connection	24
USB Connection	25
Making a Direct Connection	26
Making a Direct Connection Using a Web Browser	26
Making a Direct Connection to a Mobile Device via WD My Cloud	27
Connecting to a Public Wi-Fi Network/Internet	28
Connecting to Your Home Wi-Fi Network	30
Viewing or Changing the Drive’s Advanced Wi-Fi Settings	32
Removing a Connection	34
Loading Content on Your Drive	35
Loading Content	35
Using a USB Connection to Load Content	35
Using a Wi-Fi Connection to Load Content	36
Using a Compatible Wireless Camera	37
Backing up a Computer to the Drive	38
Using WD SmartWare™ (Windows Only)	38
Backing up a Mac Computer	40
Using an SD Card with the Drive	41
Moving or Copying Content from an SD Card	41
Viewing Content Imported from an SD Card	42
Viewing Content on an SD Card	43
Playing/Streaming Videos, Photos, & Music	44
Using the Drive as a Media Server	44
Enabling Media Streaming	44
DLNA	45
Media Count	45
Accessing Your Content Using Media Players	45
WD Media Players	45
Other Media Players	46
Using the Drive with a DLNA-Enabled Mobile App	46
Using the Battery	47
Improving Battery Life or Performance	47
Charging the Battery	48
Viewing Battery Status When Drive is Off	48
Performing Administrative Functions	49
Changing the Password and Device Name	49
Changing the Language	50
Specifying Types of Access	50
Locking the Drive	51
Rebooting and Shutting Down	51
Resetting Your Drive and Password	52
Manually Resetting the Drive	52
Restoring Factory Settings Using the Dashboard	52
Updating Firmware	54
Updating with Available Firmware	54
Performing a Manual Update	55
Using WD Quick View with the Drive	56
Installing WD Quick View	56
Accessing WD Quick View Shortcut Options	58
Windows	58
Mac OS X	58
Getting Support	59
Support Page	59
System Reports	59
Diagnostics	60
Product Improvement Program	60
Problems and Solutions	61
Password	61
Connections	61
Battery and Performance	62
Drive Format	63
Appendix A. Technical Specifications	64
Appendix B. Compatible Media Formats	66
DLNA File Formats	66
Formats Compatible with WD My Cloud App	66
Appendix C. Compliance and Warranty Information	67
Regulatory Compliance	67
Federal Communications Commission (FCC) Class B Information	67
Industry Canada (IC)	68
CE Compliance for Europe	69
VCCI Statement	70
Environmental Compliance (China)	70
Battery Safety	70
Warranty Information	71
Obtaining Service	71
Limited Warranty	71