Western Digital WD10000G032 User Manual (pdf) - Page 22

Replacing a Drive

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MY BOOK WORLD EDITION USER MANUAL 7 Replacing a Drive Note: This section applies only to the dual-drive My Book World Edition II. My Book World Edition II is a limited user-serviceable product which allows for servicing of one or both internal hard drives in the enclosure. In the event a fault occurs and you would like to service the device yourself, visit WD Technical Support at support.wdc.com and search for our knowledge base article 8 for detailed instructions on obtaining a replacement drive. When contacting Technical Support, have the following items ready: My Book serial number, date of purchase, and the serial number of the internal hard drive(s) which require replacement. Once you have the replacement drive(s), follow the steps below to service My Book. Important: To avoid ESD problems, ground yourself by touching the metal chassis of the computer before handling the device. Because articles of clothing generate static electricity, do not allow clothing to come in direct contact with the hard drive or circuit board components. Before getting started, power off the unit and disconnect all of its cables. 1. On a clean and stable surface, gently turn the unit, power button face down. 2. Using a cross-tip (Phillips) screwdriver, remove all four screws from the unit and set aside. 3. Lift up the cover to remove it, then set it aside. 4. Gently turn the unit upside down (WD logo upside down). 5. Loosen the screw that secures the drive cage cap. 6. Slide the cage cap away from the screw, lift up to remove, and set aside. 7. Gently pull the connector of the drive interface/power cable until it is disconnected from the drive and gently push it out of the way. REPLACING A DRIVE - 19

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MY BOOK WORLD EDITION
USER MANUAL
REPLACING A DRIVE – 19
Replacing a Drive
Note
: This section applies only to the dual-drive My Book World Edition II.
My Book World Edition II is a limited user-serviceable product which allows for
servicing of one or both internal hard drives in the enclosure. In the event a fault
occurs and you would like to service the device yourself, visit WD Technical Support
at
support.wdc.com
and search for our knowledge base article 8 for detailed
instructions on obtaining a replacement drive. When contacting Technical Support,
have the following items ready: My Book serial number, date of purchase, and the
serial number of the internal hard drive(s) which require replacement. Once you have
the replacement drive(s), follow the steps below to service My Book.
Before getting started, power off the unit and disconnect all of its cables.
1.
On a clean and stable surface, gently turn the unit, power button face down.
2.
Using a cross-tip (Phillips) screwdriver, remove all four screws from the unit and
set aside.
3.
Lift up the cover to remove it, then set it aside.
4.
Gently turn the unit upside down (WD logo upside down).
5.
Loosen the screw that secures the drive cage cap.
6.
Slide the cage cap away from the screw, lift up to remove, and set aside.
7.
Gently pull the connector of the drive interface/power cable until it is
disconnected from the drive and gently push it out of the way.
Important:
To avoid ESD problems, ground yourself by touching the metal chassis
of the computer before handling the device. Because articles of clothing generate
static electricity, do not allow clothing to come in direct contact with the hard drive
or circuit board components.
7