Whirlpool WFW9620HW Owners Manual - Page 27

TROUBLESHOOTING First try the solutions suggested here or visit our website at www.whirlpool.com/owners (in Canada www.whirlpool.ca/owners) for assistance and to possibly avoid a service call. If you experience Possible Causes Solution Wash Cycle Not Performing As Expected (cont.) Not cleaning or removing stains (cont.) Not using correct cycle for fabric type. Use a warmer wash temperature to improve cleaning. If using a What to Wash cycle selection paired with the "Quick" How to Wash cycle selection, wash only a few items. Use the "Heavy Duty" How to Wash cycle selection for tough cleaning. Add an extra rinse for heavily soiled loads. Not using dispensers/dispensers not loaded properly. Use dispensers to avoid chlorine bleach and fabric softener staining. Load dispensers before starting a cycle. Make sure that the Load & Go™ bulk dispenser liquid detergent dispenser is not empty. Avoid overfilling. Do not add products other than those specified directly to load. Dispense cartridge is empty. Fill dispense cartridge to the "MAX" line with HE liquid detergent. Not washing like colors together. Wash like colors together and remove promptly after the cycle is complete to avoid dye transfer. Not enough detergent used, or hard water. Use more detergent for washing heavy soils in cold or hard water. Odors Monthly maintenance not done as recommended. Run the Clean Washer with affresh® cycle monthly or every 30 wash cycles. See "Washer Care" in "Washer Maintenance." Unload washer as soon as cycle is complete. Use the FanFresh® option if load cannot be removed immediately after the wash is complete. Not using HE detergent or using too much HE detergent. Use only HE detergent. Be sure to measure correctly. Always follow the manufacturer's directions. See the "Using the Washer" section. Door not left open after use. This washer has a tight seal to avoid water leaks. To avoid odors, leave the door open to allow the washer to dry between uses. Fabric damage Sharp items were in pockets during wash cycle. Empty pockets, zip zippers, and snap or hook fasteners before washing to avoid snags and tears. Strings and straps could have tangled. Tie all strings and straps before starting wash load. Items may have been damaged before washing. Mend rips and broken threads in seams before washing. Fabric damage can occur if washer is tightly packed. Avoid tightly packing the washer. Load with dry items only. Use cycle designed for the fabrics being washed. Add only one or two garments after washer has started. Fabric damage can occur if washer door is closed on an item, trapping it between the door window and the rubber seal. Do not overfill the washer. Push wash load fully into the washer. Liquid chlorine bleach may have been Do not pour liquid chlorine bleach directly onto load. Wipe up added incorrectly. bleach spills. Undiluted bleach will damage fabrics. Do not use more than recommended by manufacturer. 27