Whirlpool WFW9620HW Owners Manual - Page 29

TROUBLESHOOTING First try the solutions suggested here or visit our website at www.whirlpool.com/owners (in Canada www.whirlpool.ca/owners) for assistance and to possibly avoid a service call. If you experience Possible Causes Solution Error Code Appears in Display Once any possible issues are corrected, touch the POWER button once to clear the code. Reselect and restart the cycle. F0E1 Load detected in Clean Washer with affresh® cycle Items detected in the washer when Remove load and restart the Clean Washer with affresh® cycle. running a Clean Washer with affresh® cycle. F0E2 Oversuds detection Excessive suds in washer. Washer is running a suds reduction routine. Allow the wash cycle to continue. F0E5 (OB) Off balance load detected Load could be unbalanced or too large. F1E1 ACU memory corruption or hardware failure/ACU main relay cannot be opened or closed Problem detected with the washer. Use only HE detergent. Avoid tightly packing the washer. Avoid washing single items. Balance a single item with such as a rug or jeans with a few extra items. Try resetting the washer by unplugging it from the outlet and then plugging it back in. If unsuccessful, call for service. F1E2 MCU memory corruption or hardware failure Problem detected with the washer. Try resetting the washer by unplugging it from the outlet and then plugging it back in. If unsuccessful, call for service. F3E1 Analog pressure failure Problem detected with the pressure Try resetting the washer by unplugging it from the outlet and sensor. then plugging it back in. If unsuccessful, call for service. F3E2 Wash NTC failure F3E6 Accelerometer failure F4E1 Water heater relay failure F4E2 Wash heater relay circuit fault F4E4 Fan drive failure Open circuit or short circuit fault detected. Accelerometer failed self test or experienced orientation error. Problem detected with the water heater. There is a water heater relay short error or feedback failure. Wash heater relay is detected as not closed. Try resetting the washer by unplugging it from the outlet and then plugging it back in. If unsuccessful, call for service. Try resetting the washer by unplugging it from the outlet and then plugging it back in. If unsuccessful, call for service. Try resetting the washer by unplugging it from the outlet and then plugging it back in. If unsuccessful, call for service. Call for service Fan triac open circuit, short circuit, diode mode, or feedback KO fault detected. Try resetting the washer by unplugging it from the outlet and then plugging it back in. If unsuccessful, call for service. F5E1 Door switch failure F5E2 Door cannot be locked F5E3 Door cannot be unlocked F5E4 (DR) Door not open between consecutive cycles Problem detected with the door switch. Door is unlocked during a cycle when it should be locked. Problem detected with the door lock. Problem detected with the door lock. Door not open between consecutive cycles. Try resetting the washer by unplugging it from the outlet and then plugging it back in. If unsuccessful, call for service. Try resetting the washer by unplugging it from the outlet and then plugging it back in. If unsuccessful, call for service. Try resetting the washer by unplugging it from the outlet and then plugging it back in. If unsuccessful, call for service. Open and close the door before restarting the cycle. 29