Whirlpool WRF995FIFZ Use & Care Guide - Page 36

Troubleshooting First try the solutions suggested here or visit our website at www.whirlpool.com/product-help. If you experience Possible Causes Solution Ice and Water (cont.) The ice maker is not producing ice or is not producing enough ice. (cont.) The refrigerator door is not closed completely. A large amount of ice was recently removed. Close the door firmly. If it does not close completely, see "The doors will not close completely" in this table. Allow sufficient time for ice maker to produce more ice. See "Ice Maker and Ice Storage Bin" section for ice production rates. An ice cube is jammed in the ice maker. Remove ice from the ice maker with a plastic utensil. A water filter is installed on the refrigerator. Remove the water filter and operate the ice maker. If ice volume improves, then the filter may be clogged or incorrectly installed. Replace filter or reinstall it correctly. A reverse osmosis water filtration system is connected to your cold water supply. This can decrease water pressure. See "Water Supply Requirements" section. The ice cubes are hollow The water shut-off valve is not fully or small. open. Turn the water shut-off valve fully open. NOTE: This is an indication of low water pressure. There is a kink in the water source line. A water filter is installed on the refrigerator. A kink in the line can reduce water flow. Straighten the water source line. Remove filter and operate ice maker. If ice quality improves, then the filter may be clogged or incorrectly installed. Replace filter or reinstall it correctly. A reverse osmosis water filtration system is connected to your cold water supply. This can decrease water pressure. See "Water Supply Requirements" section. Questions remain regarding water pressure. Call a licensed, qualified plumber. Off-taste, odor, or gray Newly installed refrigerator requires Flush the water system. See "Water and Ice Dispensers" section color in the ice or water flush of water system. for water system flushing instructions. Recently installed or replaced plumbing connections. New plumbing connections can cause discolored or off-flavored ice and water. Discard the ice and wash the ice storage bin. Flush the water system with 3 gal. (12 L) of water. Allow 24 hours for the ice maker to make new ice and discard the first 3 batches of ice produced. Using a water supply connection type It is recommended to use copper tubing or Whirlpool® supply other than recommended line, Part Number 8212547RP. See "Connect to Water Line" section. The ice has been stored too long. Discard ice, and wash ice storage bin. Allow 24 hours for ice maker to make new ice. The water has been stored too long. Dispense at least 1 qt (1 L) of water per week to maintain a fresh supply. Odor from stored food has transferred to the ice. Use airtight, moisture-proof packaging to store food. There are minerals (such as sulfur) in A water filter may need to be installed to remove the minerals. the water. There is a water filter installed on the refrigerator. Gray or dark discoloration in ice may indicate that the water filtration system needs additional flushing. Flush the water system after installing and before using a new water filter. See "Water and Ice Dispensers" section for water filter flushing instructions. The water filter needs to be replaced. Replace the disposable water filter at least every 6 months or when indicated. See "Water Filtration System" section. The water-and-ice dispenser will not operate properly. The refrigerator is not connected to a water supply or the water supply shut-off valve is not turned on. Connect the refrigerator to the water supply and turn the water shut-off valve fully open. 36