Whirlpool WRF995FIFZ Use & Care Guide - Page 37

dispenser. See Water Supply Requirements

Page 37 highlights

Troubleshooting First try the solutions suggested here or visit our website at www.whirlpool.com/product-help. If you experience Possible Causes Solution Ice and Water (cont.) The water and ice dispenser will not operate properly. (cont.) There is a kink in the water source line. A kink in the water line can reduce water flow from the water dispenser and result in hollow or irregular-shaped ice. Straighten the water source line. The refrigerator has just been installed. Flush and fill the water system. See "Water and Ice Dispensers" section. The water pressure to the house is not at or above 35 psi (241 kPa). The water pressure to the house determines the flow from the dispenser. See "Water Supply Requirements" section. A reverse osmosis water filtration system is connected to your cold water supply. A reverse osmosis water filtration system can decrease water pressure. See "Water Supply Requirements" section. The water filter may be clogged. Remove the water filter and operate dispenser. If water flow increases, your filter is clogged and needs to be replaced. See "Water Filtration System" section. The water filter is installed incorrectly. Remove the water filter and reinstall. See "Water Filtration System" section. The refrigerator door or freezer drawer is not closed completely. Close the door or drawer firmly. If it does not close completely, see "The doors will not close completely" in this section. The refrigerator doors were recently removed. Make sure the water dispenser wire/tube assembly has been properly reconnected at the top of the refrigerator door. See "Refrigerator Doors and Drawer" section. Ice is clogged in the ice storage bin or ice is blocking the ice delivery chute. Remove the ice clogging the storage bin and delivery chute, using a plastic utensil if necessary. Clean the ice delivery chute and the bottom of the ice storage bin using a warm, damp cloth, then dry both thoroughly. To avoid clogging and to maintain a fresh supply of ice, empty the storage bin and clean both the storage bin and delivery chute every 2 weeks. Ice bin is difficult to remove from door. Ice level in bin may be high and uneven from normal ice production and augering of ice during dispensing. Dispense 2-3 glasses of ice, then try removing the ice bin. The ice dispenser jams Crushed ice is blocking the ice while dispensing crushed delivery chute. ice. Switch from crushed ice to cubed ice to clear the ice dispenser. Then switch back to crushed ice. Water is leaking or dripping from the dispenser system. The glass was not held under the dispenser long enough. Hold the glass under the dispenser 2 to 3 seconds after releasing the dispenser lever. NOTE: A few drops of water after dispensing are normal. Ice continues to flow from the dispenser. NOTE: A few cubes dispensed after releasing the dispenser lever is normal. The glass was not held under the dispenser long enough. Hold the glass under the dispenser 2 to 3 seconds after releasing the dispenser lever. Water continues to drip from the dispenser beyond the first few drops. There may be a loose water connection. Check for water in bottom of refrigerator compartment, hinge area, or by household connection in back of product. The refrigerator has just been installed. The water filter was recently installed or replaced. Flushing the water system removes the air from the lines which causes the water dispenser to drip. Flush the water system. See "Water and Ice Dispensers" section. Flushing the water system removes the air from the lines which causes the water dispenser to drip. Flush the water system. See "Water and Ice Dispensers" section. 37

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37
If you experience
Possible Causes
Solution
Ice and Water (cont.)
The water and ice
dispenser will not
operate properly. (cont.)
There is a kink in the water source
line.
A kink in the water line can reduce water flow from the water
dispenser and result in hollow or irregular-shaped ice. Straighten
the water source line.
The refrigerator has just been
installed.
Flush and fill the water system. See “Water and Ice Dispensers”
section.
The water pressure to the house is
not at or above 35 psi (241 kPa).
The water pressure to the house determines the flow from the
dispenser. See “Water Supply Requirements” section.
A reverse osmosis water filtration
system is connected to your cold
water supply.
A reverse osmosis water filtration system can decrease water
pressure. See “Water Supply Requirements” section.
The water filter may be clogged.
Remove the water filter and operate dispenser. If water flow
increases, your filter is clogged and needs to be replaced.
See “Water Filtration System” section.
The water filter is installed incorrectly.
Remove the water filter and reinstall. See “Water Filtration
System” section.
The refrigerator door or freezer
drawer is not closed completely.
Close the door or drawer firmly. If it does not close completely,
see “The doors will not close completely” in this section.
The refrigerator doors were recently
removed.
Make sure the water dispenser wire/tube assembly has been
properly reconnected at the top of the refrigerator door. See
“Refrigerator Doors and Drawer” section.
Ice is clogged in the ice storage bin
or ice is blocking the ice delivery
chute.
Remove the ice clogging the storage bin and delivery chute,
using a plastic utensil if necessary. Clean the ice delivery chute
and the bottom of the ice storage bin using a warm, damp cloth,
then dry both thoroughly. To avoid clogging and to maintain a
fresh supply of ice, empty the storage bin and clean both the
storage bin and delivery chute every 2 weeks.
Ice bin is difficult to
remove from door.
Ice level in bin may be high and
uneven from normal ice production
and augering of ice during
dispensing.
Dispense 2-3 glasses of ice, then try removing the ice bin.
The ice dispenser jams
while dispensing crushed
ice.
Crushed ice is blocking the ice
delivery chute.
Switch from crushed ice to cubed ice to clear the ice dispenser.
Then switch back to crushed ice.
Water is leaking or
dripping from the
dispenser system.
NOTE:
A few drops of
water after dispensing
are normal.
The glass was not held under the
dispenser long enough.
Hold the glass under the dispenser 2 to 3 seconds after releasing
the dispenser lever.
Ice continues to flow
from the dispenser.
NOTE:
A few cubes
dispensed after releasing
the dispenser lever is
normal.
The glass was not held under the
dispenser long enough.
Hold the glass under the dispenser 2 to 3 seconds after releasing
the dispenser lever.
Water continues to
drip from the dispenser
beyond the first few
drops. There may be a
loose water connection.
Check for water in
bottom of refrigerator
compartment, hinge
area, or by household
connection in back of
product.
The refrigerator has just been
installed.
Flushing the water system removes the air from the lines which
causes the water dispenser to drip. Flush the water system.
See “Water and Ice Dispensers” section.
The water filter was recently installed
or replaced.
Flushing the water system removes the air from the lines which
causes the water dispenser to drip. Flush the water system.
See “Water and Ice Dispensers” section.
First try the solutions suggested here or visit our website at www.whirlpool.com/product-help.
Troubleshooting