Xerox XDM2525D-WU User Guide - Page 111

Clearing Paper Jams on Xerox Technical Support.

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Maintenance Error Code Problem Description Solution 0 Scanner is not connected to A cable may be loose. Check that the scanner's cables are the computer. (The LED correctly attached to the computer. If the scanner still does does not flash "E" and the not connect, re-boot the computer. status light remains green.) 4 or 5 The scanner lamp is either turned off or the lamp has not warmed up enough to initiate scanning. In the One Touch hardware properties turn the scanner lamp on. See page 78 for instructions. If the lamp is already on, turn the lamp off then on again. If the problem persists and your scanner's power is plugged into a surge protector or UPS battery backup, try plugging the scanner power directly into a wall outlet. 6 The scanner's cover is open. Close the scanner cover and make sure it attaches completely. 7 or 8 The lamp in the scanner body or the ADF portion of the scanner has malfunctioned. Make sure that the lamp has not been turned off manually. See the steps on page 78 to turn the lamp on and off. Re-boot your computer. If the problem persists, contact Xerox Technical Support. 9 Paper jam Open the ADF cover and remove the jammed page. See "Clearing Paper Jams" on page 101. All An internal part in the Other scanner may have Codes malfunctioned. Turn off the power to your scanner, then turn it back on again. If the problem persists, contact Xerox Technical Support. 106 DocuMate 252 Scanner User's Guide

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Maintenance
106
DocuMate 252 Scanner User’s Guide
Error
Code
Problem Description
Solution
0
Scanner is not connected to
the computer. (The LED
does not flash “E” and the
status light remains green.)
A cable may be loose. Check that the scanner’s cables are
correctly attached to the computer. If the scanner still does
not connect, re-boot the computer.
4 or 5
The scanner lamp is either
turned off or the lamp has not
warmed up enough to initiate
scanning.
In the One Touch hardware properties turn the scanner lamp on.
See page 78 for instructions. If the lamp is already on, turn the
lamp off then on again. If the problem persists and your
scanner’s power is plugged into a surge protector or UPS
battery backup, try plugging the scanner power directly into a
wall outlet.
6
The scanner’s cover is
open.
Close the scanner cover and make sure it attaches
completely.
7 or 8
The lamp in the scanner
body or the ADF portion of
the scanner has
malfunctioned.
Make sure that the lamp has not been turned off manually.
See the steps on page 78 to turn the lamp on and off.
Re-boot your computer. If the problem persists, contact
Xerox Technical Support.
9
Paper jam
Open the ADF cover and remove the jammed page. See
“Clearing Paper Jams” on page 101.
All
Other
Codes
An internal part in the
scanner may have
malfunctioned.
Turn off the power to your scanner, then turn it back on
again. If the problem persists, contact Xerox Technical
Support.