ZyXEL PLA4225 User Guide - Page 51

Chapter 6 LEDs and Troubleshooting 3 Your powerline adapters may be placed close to electrical devices such as electrical insect-killers which produce radio waves. These may interfere with the powerline signals. Move the adapters further away from such electrical devices. 4 Your wiring may be old and/or low quality or with a long wiring path. 6.5 ENCRYPT Button Problems This section applies only to PLA4225s with the ENCRYPT button. The HomePlug light is already on, but I haven't pressed the ENCRYPT button yet. Your device has already connected to another powerline device. Press the ENCRYPT button for more than 10 seconds to release the connection. The POWER light does not blink when I press the ENCRYPT button. • Check the device is on. • Press the ENCRYPT button again, making certain you have pressed the button for more than one second and less than three seconds. • The POWER light on some powerline devices do not blink as part of the ENCRYPT process. Check your powerline device is a PLA4225. • For PLA4225, you cannot use the ENCRYPT button when it is in Low Power mode. Connect the PLA4225 to a computer/router then try again. The POWER light blinks two times quickly then pauses, before repeating. The ENCRYPT process has failed. Press the ENCRYPT button on both devices for more than 10 seconds, then try to reconnect. The POWER lights on both devices blink when I press the ENCRYPT buttons, but the HomePlug light does not turn on. • Ensure you have pressed the ENCRYPT button on both devices. • Wait for about a minute while the devices set up a connection. • If that does not work, try again with both devices connected to a power strip next to each other. If they now connect, then the devices were not on the same electrical circuit before. PLA4225 User's Guide 51