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2013 Ford F350 Super Duty Super Cab Owner Manual Printing 3 - Page 461

2013 Ford F350 Super Duty Super Cab Manual

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460 SYNC® TROUBLESHOOTING Your SYNC system is easy to use. However, should questions arise, see the tables below. Use the website at any time to check your phone's compatibility, register your account and set preferences as well as access a customer representative via an online chat (during certain hours). Visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca for more information. Phone issues Possible Possible solution(s) cause(s) Excessive The audio control Review your phone's user guide background noise settings on your regarding audio adjustments. during a phone phone may be call. affecting SYNC performance. During a call, I can Possible phone Try turning off the device, hear the other malfunction. resetting the device, removing the person but they device's battery, then trying again. cannot hear me. SYNC is not able • This is a • Go to the website to review phone-dependent your phone's compatibility. to download my • Try turning off the device, phonebook. feature, OR • Possible phone resetting the device or removing the device's battery, then trying malfunction. again. • Try pushing your phonebook contacts to SYNC by using the Add Contacts feature. • Use the SYNCmyphone feature available on the website. Issue 2013 F-250/350/450/550 (f23) Owners Guide gf, 3rd Printing, December 2012 USA (fus)

Section	Page
Table of Contents	2
Introduction	10
ABOUT THIS MANUAL	10
Protecting the Environment	10
SYMBOL GLOSSARY	11
DATA RECORDING	13
Service Data Recording	13
Event Data Recording	13
CALIFORNIA PROPOSITION 65	15
PERCHLORATE MATERIAL	15
FORD CREDIT (U.S. ONLY)	15
REPLACEMENT PARTS RECOMMENDATION	16
Scheduled Maintenance and Mechanical Repairs	16
Collision Repairs	16
Warranty on Replacement Parts	16
SPECIAL NOTICES	16
New Vehicle Limited Warranty	16
Special Instructions	17
Using your vehicle with a snowplow	17
Using your vehicle as an ambulance	17
Using your vehicle as a stationary power source (PTO)	18
MOBILE COMMUNICATIONS EQUIPMENT	18
EXPORT UNIQUE (NON–UNITED STATES/CANADA) VEHICLE SPECIFIC INFORMATION	18
Child Safety	19
GENERAL INFORMATION	19
CHILD SEATS	21
CHILD SEAT POSITIONING	21
BOOSTER SEATS	23
Types of Booster Seats	24
INSTALLING CHILD SEATS	26
Using Lap and Shoulder Belts	26
Using Cinch Tongue Lap and Shoulder Belts (All Front Center and Super/Crew Cab Rear Center Positions)	29
Using Lower Anchors and Tethers for CHildren (LATCH)	32
Using Tether Straps	32
Tether Strap Attachment	34
Tether Strap Attachment (Rear SuperCab Only)	35
CHILD SAFETY LOCKS (IF EQUIPPED)	36
Safety Belts	37
PRINCIPLES OF OPERATION	37
FASTENING THE SAFETY BELTS	39
Using the Safety Belt with Cinch Tongue (Front Center and Rear Center Seats Only)	39
Fastening the Cinch Tongue	40
Restraint of Pregnant Women	41
Safety Belt Locking Modes	41
Vehicle Sensitive Mode	42
Automatic Locking Mode	42
When to Use the Automatic Locking Mode	42
How to Use the Automatic Locking Mode	42
How to Disengage the Automatic Locking Mode	42
Safety Belt Extension Assembly	43
SAFETY BELT HEIGHT ADJUSTMENT	43
SAFETY BELT WARNING LIGHT AND INDICATOR CHIME	44
Conditions of Operation	44
SAFETY BELT-MINDER®	44
Deactivating and Activating the Belt-Minder® Feature (Driver Only)	45
CHILD RESTRAINT AND SAFETY BELT MAINTENANCE	46
Supplementary Restraints System	47
PRINCIPLES OF OPERATION	47
SOS POST-CRASH ALERT SYSTEM™	48
DRIVER AND PASSENGER AIRBAGS	49
Proper Driver and Front Passenger Seating Adjustment	50
Children and Airbags	50
FRONT PASSENGER SENSING SYSTEM	51
High-series vehicles (if equipped)	51
Low-series vehicles (if equipped)	52
Passenger Airbag ON/OFF Switch (if equipped)	52
Turning the Passenger Airbag Off	52
Turning the Passenger Airbag Back On	53
NHTSA Deactivation Criteria (Excluding Canada)	55
Transport Canada Deactivation Criteria (Canada Only)	56
SIDE AIRBAGS	57
SAFETY CANOPY® CURTAIN AIRBAGS	58
CRASH SENSORS AND AIRBAG INDICATOR	60
AIRBAG DISPOSAL	61
Keys and Remote Control	62
GENERAL INFORMATION ON RADIO FREQUENCIES	62
REMOTE CONTROL	63
Integrated Keyhead Transmitters (IKTs) (If Equipped)	63
Replacing the Battery	63
Integrated Keyhead Transmitter	63
Memory Feature (If Equipped)	64
Programming Memory to the Transmitter	64
Deactivating Memory from the Transmitter	64
Car Finder	65
Sounding a Panic Alarm	65
Remote Start (If Equipped)	65
Remote Starting the Vehicle	66
Extending the Vehicle Run Time	67
Turning the Vehicle Off After Remote Starting	67
REPLACING A LOST KEY OR REMOTE CONTROL	67
MyKey	68
PRINCIPLES OF OPERATION	68
Standard Settings	68
Optional Settings	69
CREATING A MYKEY	69
Programming/Changing Configurable Settings	70
CLEARING ALL MYKEYS	70
CHECKING MYKEY SYSTEM STATUS	71
USING MYKEY WITH REMOTE START SYSTEMS	71
MYKEY TROUBLESHOOTING	72
Locks	73
LOCKING AND UNLOCKING	73
Power Door Locks (If Equipped)	73
Remote Control	73
Unlocking the Doors (Two-Stage Unlock)	73
Locking the Doors	73
Smart Unlocks (If Equipped)	74
Autolock and Unlock (If Equipped)	74
Enabling or Disabling Autolock and Autounlock	74
Illuminated Entry	75
Battery Saver	75
SECURICODE™ KEYLESS ENTRY KEYPAD (IF EQUIPPED)	76
Programming a Personal Entry Code	76
Erasing a Personal Code	77
Anti-Scan Feature	77
Unlocking and Locking the Doors	77
Displaying the Factory Set Code	77
Security	78
SECURILOCK® PASSIVE ANTI-THEFT SYSTEM (IF EQUIPPED)	78
Automatic Arming	78
Automatic Disarming	78
Replacement Keys	78
Programming a Spare Key	79
ANTI-THEFT ALARM (IF EQUIPPED)	80
Arming the Alarm	80
Disarming the Alarm	80
Steering Wheel	81
ADJUSTING THE STEERING WHEEL	81
AUDIO CONTROL (IF EQUIPPED)	81
Media	82
Seek, Next or Previous	82
VOICE CONTROL (IF EQUIPPED)	82
CRUISE CONTROL (IF EQUIPPED)	82
INFORMATION DISPLAY CONTROL	83
HEATED STEERING WHEEL (IF EQUIPPED)	83
Pedals	84
ADJUSTABLE PEDALS (IF EQUIPPED)	84
Wipers and Washers	85
WINDSHIELD WIPERS	85
Speed Dependent Wipers	85
WINDSHIELD WASHERS	85
Lighting	86
LIGHTING CONTROL	86
High Beams	86
Headlamp Flasher	86
AUTOLAMPS (IF EQUIPPED)	87
INSTRUMENT LIGHTING DIMMER	88
DAYTIME RUNNING LAMPS (DRL) (IF EQUIPPED)	88
FRONT FOG LAMPS (IF EQUIPPED)	89
DIRECTION INDICATORS	89
INTERIOR LAMPS	90
Front Map Lamps (If Equipped)	90
Windows and Mirrors	91
POWER WINDOWS (IF EQUIPPED)	91
One-Touch Up or Down (Front Windows)	91
Restoring the One-Touch Up Functionality	91
Bounce-Back (One-Touch Up or Down Windows Only)	92
Overriding the Bounce-Back Feature	92
Global Open Windows (If Equipped)	92
Window Lock	92
Power Sliding Back Window (If Equipped)	93
Accessory Delay	93
EXTERIOR MIRRORS	93
Power Exterior Mirrors (If Equipped)	93
Fold-Away Exterior Mirrors	94
Power-Folding Mirrors (If Equipped)	94
Loose Mirror	94
Heated Exterior Mirror (If Equipped)	94
Memory Mirrors (If Equipped)	94
Signal Indicator Mirrors (If Equipped)	94
Clearance Lamps (If Equipped)	94
Telescoping Mirrors (If Equipped)	95
PowerScope® Power Telescoping Mirrors (If Equipped)	95
INTERIOR MIRROR	95
Auto-Dimming Mirror (If Equipped)	96
SUN VISORS	96
Slide-On-Rod (If Equipped)	96
Illuminated Visor Vanity Mirror (If Equipped)	96
MOONROOF (IF EQUIPPED)	97
Opening and Closing the Moonroof	97
Bounce-Back	97
Venting the Moonroof	97
Instrument Cluster	98
GAUGES	98
Engine Oil Pressure Gauge	98
Engine Coolant Temperature Gauge	99
Transmission Fluid Temperature Gauge	99
Fuel Gauge	99
Information Display	99
WARNING LAMPS AND INDICATORS	100
AUDIBLE WARNINGS AND INDICATORS	104
Key In Ignition Warning Chime	104
Keyless Warning Alert (If Equipped)	104
Headlamps On Warning Chime	104
Parking Brake On Warning Chime	104
Information Displays	105
GENERAL INFORMATION	105
Information Display Controls (Type 1)	105
Info	106
System Check and Vehicle Feature Customization	107
Information Display Controls (Type 2)	111
Main menu	111
Gauge Mode	112
Trip A/ B	113
Fuel Economy	113
Truck Apps	114
Settings	117
Information	119
Compass/Transmission indicator display (if equipped)	120
INFORMATION MESSAGES	120
Audio System	135
GENERAL INFORMATION	135
Radio Frequencies and Reception Factors	135
CD and CD Player Information	135
MP3 Track and Folder Structure	136
AM/FM	137
AM/FM/CD WITH SYNC®	138
AM/FM/CD SONY AUDIO SYSTEM	141
AUXILIARY INPUT JACK	142
USB PORT (IF EQUIPPED)	143
MEDIA HUB (IF EQUIPPED)	144
SATELLITE RADIO INFORMATION (IF EQUIPPED)	144
Satellite Radio Channels	144
Satellite Radio Reception Factors	144
SIRIUS Satellite Radio Service	145
Satellite Radio Electronic Serial Number (ESN)	145
Troubleshooting	146
Climate Control	147
MANUAL CLIMATE SYSTEM	147
DUAL AUTOMATIC TEMPERATURE CONTROL SYSTEM	149
GENERAL OPERATING TIPS	151
Manual Heating and Air Conditioning System	151
Dual Zone Automatic Temperature Control	152
HEATED WINDOWS AND MIRRORS (IF EQUIPPED)	153
Heated Rear Window	153
Heated Exterior Mirror (If Equipped)	153
REMOTE START CLIMATE OPERATION (IF EQUIPPED)	153
Manual Climate Systems	154
Automatic Climate Systems	154
Automatic Settings	154
Heated and Cooled Devices	154
Seats	155
SITTING IN THE CORRECT POSITION	155
HEAD RESTRAINTS	156
Tilting Head Restraints (If Equipped)	158
MANUAL SEATS	158
Manual Lumbar (If Equipped)	159
POWER SEATS (IF EQUIPPED)	160
MEMORY FUNCTION (IF EQUIPPED)	161
Easy Entry and Exit Feature (If Equipped)	161
REAR SEATS	162
Folding Up the Rear Seats (SuperCab)	162
Returning the Seat to the Seating Position	162
Folding the Rear Seat Back (Crew Cab)	162
Folding up the Rear Seat Cushion	163
Returning the Seat to the Seating Position	163
Rear Under Seat Storage (If Equipped) (Crew Cab)	163
Rear Heated Seats (If Equipped)	164
REAR SEAT ARMREST (IF EQUIPPED)	165
HEATED AND COOLED SEATS (IF EQUIPPED)	166
Heated and Cooled Seats Air Filter Replacement (If Equipped)	167
FRONT SEAT ARMREST (IF EQUIPPED)	167
Universal Garage Door Opener (If Equipped)	169
UNIVERSAL GARAGE DOOR OPENER	169
CAR2U® HOME AUTOMATION SYSTEM (IF EQUIPPED)	169
Rolling Code Programming	171
Fixed Code Programming	172
Erasing the Function Button Codes	173
FCC and RSS-210 Industry Canada Compliance	173
HOMELINK® WIRELESS CONTROL SYSTEM (IF EQUIPPED)	173
Programming	174
Erasing the Function Button Codes	176
Reprogramming a single button	176
Programming HomeLink to a Genie Intellicode 2 garage door opener	176
Programing the transmitters	176
Programming HomeLink to the Genie Intellicode garage door opener motor	177
Clearing a HomeLink device	178
FCC and RSS-210 Industry Canada Compliance	178
Auxiliary Power Points	179
AUXILIARY POWER POINTS	179
Locations	180
Storage Compartments	182
CENTER CONSOLE (IF EQUIPPED)	182
OVERHEAD CONSOLE (IF EQUIPPED)	182
Starting and Stopping the Engine	183
GENERAL INFORMATION	183
IGNITION SWITCH	184
STARTING A GASOLINE ENGINE	184
Failure to Start	185
Stopping the Engine When Your Vehicle is Stationary	185
Stopping the Engine When Your Vehicle is Moving	185
Cold Weather Starting (Flexible Fuel Vehicles Only)	186
If the Engine Fails to Start Using the Preceding Instructions (Flexible Fuel Vehicles Only)	186
Guarding Against Exhaust Fumes	186
Important Ventilating Information	187
ENGINE BLOCK HEATER (IF EQUIPPED)	187
Using the Engine Block Heater	188
Fuel and Refueling	189
IMPORTANT SAFETY PRECAUTIONS	189
FUEL QUALITY	191
Choosing the Right Fuel	191
Diesel engine (if equipped)	191
Choosing the Right Fuel With a Flex Fuel Vehicle (If Equipped)	192
Octane Recommendations	192
RUNNING OUT OF FUEL	193
Refilling With a Portable Fuel Container	193
REFUELING	194
Fuel Filler Cap	194
FUEL CONSUMPTION	195
Filling the Tank	195
Calculating Fuel Economy	196
EMISSION CONTROL SYSTEM	196
On-board Diagnostics (OBD-II)	198
Readiness for Inspection/Maintenance (I/M) Testing	199
Transmission	200
AUTOMATIC TRANSMISSION OPERATION	200
Understanding the Shift Positions of the 5–Speed Automatic Transmission (If Equipped)	200
Understanding the Shift Positions of a 6–Speed Automatic Transmission (If Equipped)	202
Understanding your SelectShift Automatic® transmission	205
Automatic Transmission Adaptive Learning	206
Brake-shift interlock	207
If Your Vehicle Gets Stuck in Mud or Snow	208
HILL START ASSIST	209
Using Hill Start Assist	209
Four-Wheel Drive (If Equipped)	210
USING FOUR-WHEEL DRIVE (4WD) (IF EQUIPPED )	210
Manual Shift On Stop (MSOS) 4WD system (if equipped)	210
Electronic Shift-On-the-Fly (ESOF) 4WD system (if equipped)	210
Using a Manual Shift On Stop (MSOS) 4wd system (if equipped)	212
Shifting between system modes	212
Shifting to/from 4L (4x4 Low)	213
Using the N (Neutral) position	213
Using the Electronic Shift on the Fly 4WD system (If Equipped)	214
Shifting between system modes	214
Shifting to/from 4L (4X4 low)	215
Electronic Locking Differential (ELD) (If Equipped)	215
Activating the Electronic Locking Differential (ELD)	216
How Your Vehicle Differs From Other Vehicles	217
Driving Off-Road With Truck and Utility Vehicles	217
Basic Operating Principles In Special Conditions	218
If your vehicle goes off the edge of the pavement	218
If your vehicle gets stuck	219
Emergency maneuvers	219
Sand	219
Mud and water	220
Driving on hilly or sloping terrain	221
Driving on snow and ice	222
Parking	223
Maintenance and modifications	223
Brakes	224
GENERAL INFORMATION	224
Brake Over Accelerator	224
Brake Assist	224
Anti-Lock Brake System	224
HINTS ON DRIVING WITH ANTI-LOCK BRAKES	225
PARKING BRAKE	225
Traction Control	226
PRINCIPLES OF OPERATION	226
USING TRACTION CONTROL	226
(Dual rear wheel vehicles only)	226
System indicator lights and messages	227
Stability Control	228
PRINCIPLES OF OPERATION	228
USING ADVANCETRAC® WITH RSC®	229
(Single rear wheel vehicles only)	229
Terrain Response	231
Hill descent control (if equipped)	231
Parking Aids	233
SENSING SYSTEM (IF EQUIPPED)	233
Using the Rear Sensing System	234
REAR VIEW CAMERA SYSTEM (IF EQUIPPED)	235
Using the Rear View Camera System	236
Guidelines and the Centerline	237
Visual Park Aid Alert	237
Rear Camera Delay	238
Cruise Control	239
PRINCIPLES OF OPERATION	239
USING CRUISE CONTROL (IF EQUIPPED)	239
Switching Cruise Control On	239
Setting a Speed	240
Changing the Set Speed	240
Canceling the Set Speed	240
Resuming the Set Speed	240
Switching Cruise Control Off	240
Driving Aids	241
Steering	241
Load Carrying	242
LOAD LIMIT	242
Vehicle Loading – With and Without a Trailer	242
Special Loading Instructions for Owners of Pick-up Trucks and Utility-type Vehicles	248
TAILGATE	249
Tailgate Lock	249
Tailgate Removal	249
Tailgate Step (If Equipped)	250
Opening the Tailgate Step	251
Close the Tailgate Step	251
BED EXTENDER (IF EQUIPPED)	252
Towing	254
TOWING A TRAILER	254
Load Placement	254
TRAILER SWAY CONTROL (IF EQUIPPED)	255
RECOMMENDED TOWING WEIGHTS	255
ESSENTIAL TOWING CHECKS	257
Hitches	257
Weight-Distributing Hitches	257
Fifth-Wheel Trailer Hitch (If Equipped)	258
Safety Chains	259
Trailer Brakes	259
Integrated Trailer Brake Controller (If Equipped)	260
Procedure for Adjusting Gain	261
Explanation of Information Display Warning Messages	262
Points to Remember	263
Trailer Lamps	264
Using a Step Bumper (If Equipped)	264
Before Towing a Trailer	264
When Towing a Trailer	264
Launching or Retrieving a Boat or Personal Watercraft (PWC)	265
Recovery Hooks	266
TRANSPORTING THE VEHICLE	267
TOWING THE VEHICLE ON FOUR WHEELS	269
Emergency Towing	269
Recreational Towing	269
Four-wheel Drive Vehicles Equipped with a Manual-shift Transfer Case	269
Two-wheel Drive Vehicles and Four-wheel Drive Vehicles Equipped with an Electronic-shift Transfer Case	269
Driving Hints	270
BREAKING-IN	270
ECONOMICAL DRIVING	270
Conditions	271
DRIVING THROUGH WATER	271
FLOOR MATS	272
SNOWPLOWING	273
Installing the Snowplow	273
Operating the Vehicle with the Snowplow Attached	274
Snowplowing with your Air Bag Equipped Vehicle	275
Transmission operation while plowing	276
VEHICLE USED AS A STATIONARY POWER SOURCE	276
Roadside Emergencies	277
ROADSIDE ASSISTANCE	277
Vehicles Sold in the U.S.: Getting Roadside Assistance	277
Vehicles Sold in the U.S.: Using Roadside Assistance	278
Vehicles Sold in Canada: Getting Roadside Assistance	278
Vehicles Sold in Canada: Using Roadside Assistance	278
HAZARD FLASHER CONTROL	279
FUEL CUT-OFF SWITCH	279
JUMP-STARTING THE VEHICLE	280
Preparing Your Vehicle	280
Connecting the Jumper Cables	281
Jump Starting	282
Removing the Jumper Cables	282
Customer Assistance	283
GETTING THE SERVICES YOU NEED	283
Away from Home	283
Additional Assistance	284
IN CALIFORNIA (U.S. ONLY)	285
THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM (U.S. ONLY)	286
UTILIZING THE MEDIATION or ARBITRATION PROGRAM (CANADA ONLY)	287
GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA	287
ORDERING ADDITIONAL OWNER’S LITERATURE	289
Obtaining a French Owner’s Manual	289
REPORTING SAFETY DEFECTS (U.S. ONLY)	290
REPORTING SAFETY DEFECTS (CANADA ONLY)	290
Fuses	291
CHANGING A FUSE	291
Fuses	291
Standard Fuse Amperage Rating and Color	291
FUSE SPECIFICATION CHART	292
Power Distribution Box	292
Passenger Compartment Fuse Panel	297
UPFITTER CONTROLS (IF EQUIPPED)	301
Maintenance	303
GENERAL INFORMATION	303
Working with the Engine Off	304
Working with the Engine On	304
OPENING AND CLOSING THE HOOD	304
UNDER HOOD OVERVIEW	305
ENGINE OIL DIPSTICK	307
ENGINE OIL CHECK	307
Adding Engine Oil	308
ENGINE COOLANT CHECK	308
Checking the Engine Coolant	308
Adding Engine Coolant	309
Recycled Engine Coolant	310
Severe Climates	310
What You Should Know About Fail-Safe Cooling (If Equipped)	311
How Fail-Safe Cooling Works	311
When Fail-Safe Mode is Activated	312
Engine Fluid Temperature Management (If Equipped)	312
TRANSMISSION FLUID CHECK	314
Checking Automatic Transmission Fluid (If Equipped)	314
Low Fluid Level	315
Correct Fluid Level	315
High Fluid Level	316
Adjusting Automatic Transmission Fluid Levels	316
TRANSFER CASE FLUID CHECK (IF EQUIPPED)	317
BRAKE FLUID CHECK	318
POWER STEERING FLUID CHECK	318
FUEL FILTER	318
WASHER FLUID CHECK	319
CHANGING THE VEHICLE BATTERY	319
Battery Management System (If Equipped)	322