2013 Ford F350 Super Duty Super Cab Owner Manual Printing 3 - Page 466

SYNC® Issue SYNC does not understand or is calling the wrong contact when I want to make a call. 465 Voice command issues Possible Possible solution(s) cause(s) • You may be • Review the phone voice using the wrong commands at the beginning of the voice commands, phone section. • Make sure you are saying the OR • You may not be contacts exactly as listed. For example, if a contact is saved as saying the name Joe Wilson, say "Call Joe Wilson". exactly as it is • The system works better if you saved, OR • Contacts in your list full names, such as "Joe phonebook may be Wilson" rather than "Joe". • Do not use special characters very short and such as 123 or ICE, as the system similar, or they does not recognize them. may contain special characters, • If contacts are saved in CAPS, you have to spell them. JAKE OR • Your phonebook requires you to say, "Call J-A-K-E". contacts may be saved in CAPS. 2013 F-250/350/450/550 (f23) Owners Guide gf, 3rd Printing, December 2012 USA (fus)