2013 Ford F350 Super Duty Super Cab Owner Manual Printing 3 - Page 465

464 Issue SYNC® Voice command issues Possible Possible solution(s) cause(s) SYNC does not • You may be • Review the Phone voice understand what I using the wrong commands and the Media voice am saying. voice commands, commands at the beginning of their respective sections. OR • You may be • Be aware that SYNC's speaking too soon microphone is either in your rear or at the wrong view mirror or in the headliner time. just above the windshield. • Review the media voice SYNC does not • You may be using the wrong commands at the beginning of the understand the name of a song or voice commands, media section. • Say the song or artist exactly artist. OR • You may not be as listed. If you say, "Play Artist Prince", the system does not saying the name play music by Prince and the exactly as it is Revolution or Prince and the saved, OR • The system may New Power Generation. not be reading the • Make sure you are saying the name the same complete title, such as "California remix featuring Jennifer Nettles". way you are • If the songs are saved in all saying it. CAPS, you have to spell them. LOLA requires you to say, "Play L-O-L-A". • Do not use special characters in the title as the system does not recognize them. 2013 F-250/350/450/550 (f23) Owners Guide gf, 3rd Printing, December 2012 USA (fus)