2015 Ford Flex Owner Manual Printing 1 - Page 437

436 Issue SYNC® Voice command issues Possible Possible solution(s) cause(s) SYNC does not • You may be • Review the Phone voice understand what using the wrong commands and the Media voice I am saying. voice commands, commands at the beginning of their respective sections. OR • You may be • Be aware that the microphone speaking too soon for SYNC is either in your rear or at the wrong view mirror or in the headliner time. just above the windshield. • Review the media voice SYNC does not • You may be using the wrong commands at the beginning of understand the name of a song or voice commands, the media section. • Say the song or artist exactly artist. OR • You may not be as listed. If you say, "Play Artist saying the name Prince", the system does not play music by Prince and the exactly as it is Revolution or Prince and the saved, OR New Power Generation. • The system • Make sure you are saying the may not be reading the name complete title, such as the same way you "California remix featuring Jennifer Nettles". are saying it. • If the songs are saved in all CAPS, you have to spell them. LOLA requires you to say, "Play L-O-L-A". • Do not use special characters in the title as the system does not recognize them. 2015 Flex (471) Owners Guide gf, 1st Printing, October 2014 USA (fus)