1996 Lincoln Continental Owner's Manual - Page 220

The decisions of the Board, however, may be introduced into evidence by any party in subsequent legal proceedings that may be initiated. What is the Review Process? Your application will be reviewed and if it is determined to be eligible, you will receive an acknowledgment indicating the file number assigned to your application and the local Board address. At the same time, your dealer and Ford Motor Company representative are asked to submit statements. To review your case properly, the Board needs the following information: legible copies of all documents and maintenance or repair orders that relate to the case the year, make, model, and vehicle identification number the date you bought your vehicle How Do You Contact the Board? Write to the Board at the following address to request a brochure/apphcation. You will be sent a brochure and a one-page customer application form. The form should be completed and mailed to the same address. Dispute Settlement Board P.O. Box 5120 Southfield, MI 48086-5120 217